Legal hold software manages the process of preserving relevant information for pending litigation. Law firms use legal hold software to streamline the process of issuing litigation holds, interview custodians, monitor compliance with issued legal holds, track collection progress, and more.
Legal hold software is also used to send notifications and reminders to recipients of legal hold requests and preserve legal hold documents. Ultimately, the goal of legal hold software is the immutable preservation of documents relevant to specific cases.
Legal hold software typically integrates with eDiscovery software. eDiscovery software products often contain legal hold capabilities, but this category is meant for legal hold-specific products rather than eDiscovery products which provide legal hold functionality.
To qualify for inclusion in the Legal Hold category, a product must:
- Create and send legal hold requests
- Contain a repository to house preserved legally relevant documents
- Track all legal hold activity in auditable format
- Provide status updates to recipients of legal hold requests