# Best Emergency Medical Services Software - Page 4 ## How Many Emergency Medical Services Software Products Does G2 Track? **Total Products under this Category:** 102 ### Category Stats (Aug 2026) - **Average Rating:** 4.15/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings _Last updated: August 01, 2026_ ## How Does G2 Rank Emergency Medical Services Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 700+ Authentic Reviews - 102+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Emergency Medical Services Software ![G2 Grid® for Emergency Medical Services Software plotting products by satisfaction and market presence](https://www.g2.com/categories/emergency-medical-services/grids.png?focus%5B%5D=339&focus%5B%5D=42239&focus%5B%5D=11656&focus%5B%5D=53559&focus%5B%5D=1303427&focus%5B%5D=5136&focus%5B%5D=47113&focus%5B%5D=19534) Highlighted products: Everbridge 360 (Critical Event Management), ImageTrend, CentralSquare Public Safety & Justice, Tyler Enterprise Public Safety, First Due, Aladtec by TCP, MEDHOST EDIS, and ESO EHR. Underlying data: [Grid® JSON](https://www.g2.com/categories/emergency-medical-services/grids.json?focus%5B%5D=everbridge-360-critical-event-management&focus%5B%5D=imagetrend&focus%5B%5D=centralsquare-public-safety-justice&focus%5B%5D=tyler-enterprise-public-safety&focus%5B%5D=first-due&focus%5B%5D=aladtec-by-tcp&focus%5B%5D=medhost-edis&focus%5B%5D=eso-ehr) **Sponsored** ### Yodeck Starting at $8/month + free players, Yodeck is a no-brainer for digital signage. Get any screen up and running in less than 5 min! Use our drag & drop editor together with hundreds of free templates to display any kind of content like images, videos, PDFs, calendars, menus, social media, and more! Manage, edit & schedule content for your screens online, from anywhere through our cloud-based dashboard easily. We offer Top tier worldwide support. Your 1st screen is free, forever - connect it now! Yodeck prides itself on providing an exceptional digital signage solution to businesses of all sizes, from local diners to global leaders who already trust us, including Delta Airlines, Autodesk, Adobe, Domino’s, Deloitte and Swissport. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1220&secure%5Bchosen_at%5D=2026-08-02T23%3A11%3A16Z&secure%5Bdisplayable_resource_id%5D=259&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=23874&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=23874&secure%5Bresource_id%5D=1220&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femergency-medical-services%3Fpage%3D4&secure%5Btoken%5D=4363f8bcca6fabb3647881e9d9840c4c32c02220b07ed13b4bdd5355429425de&secure%5Burl%5D=https%3A%2F%2Fwww.yodeck.com%2Fbook-a-demo%2F&secure%5Burl_type%5D=book_demo) ### [CODY Integrated Public Safety Software](https://www.g2.com/products/cody-integrated-public-safety-software/reviews) CODY Integrated Public Safety Software is designed to offer adaptable, data-driven solutions for agencies of all sizes, missions and types. #### Who Is the Company Behind CODY Integrated Public Safety Software? - **Seller:** [CODY Systems](https://www.g2.com/sellers/cody-systems) - **Year Founded:** 1979 - **HQ Location:** Pottstown, US - **Twitter:** @CODYSystems 125 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=35f8438472aface1b295ce3c9fd1cf949d212f53e8c085d2a56b9277324924ec&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcody-systems&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® ### [Destiny Dispatch](https://www.g2.com/products/destiny-dispatch/reviews) Destiny Dispatch Software provides Guard Management solutions for security companies. #### Who Is the Company Behind Destiny Dispatch? - **Seller:** [Destiny Software](https://www.g2.com/sellers/destiny-software) - **Year Founded:** 2005 - **HQ Location:** Anaheim, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e16e0fdbe806adc3823f1538b2b089c16fc5a663873755b1877231ac0d1000df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdestiny-software%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® ### [EDImis Ambulance Manager](https://www.g2.com/products/edimis-ambulance-manager/reviews) The Ambulance Manager captures and transmits complete HIPAA compliant ambulance transactions. #### Who Is the Company Behind EDImis Ambulance Manager? - **Seller:** [EDImis](https://www.g2.com/sellers/edimis) - **HQ Location:** Collierville, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0180ac2fa5c169c608ed213b17812fc2c0203f580bbe8c56465f8a9b8ce08e1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6024926&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [eFORCE Computer-Aided Police Dispatch](https://www.g2.com/products/eforce-computer-aided-police-dispatch/reviews) eFORCE Computer-Aided Police Dispatch allows everyone involved from line-level call-takers and dispatchers to patrol supervisors and even the Chief to input and access real-time information, statistics and other necessary info. eFORCE CAD decreases your response time using command line control for dispatch among multiple agencies. With features including robust response plans and integrated ESRI mapping, seamless data sharing, status timer alerts and a dynamic alert bar, eFORCE CAD is made to make your job easier. #### Who Is the Company Behind eFORCE Computer-Aided Police Dispatch? - **Seller:** [eForce Software](https://www.g2.com/sellers/eforce-software) - **Year Founded:** 1993 - **HQ Location:** Logan, US - **Twitter:** @eForceSoftware 81 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1550ab3801c52452c43c6d0e30bab066304b6223458e66bf9523fe82ec3f01f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feforce-software&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® - **Ownership:** HKEX: 943 ### [Emergent](https://www.g2.com/products/emergent-tech-emergent/reviews) Live Telematics from Public Safety Vehicles. Dashboards for Fleet Maintenance, Ops Tactical Board, EMS Quick Charts, and Inspections #### Who Is the Company Behind Emergent? - **Seller:** [Emergent.tech](https://www.g2.com/sellers/emergent-tech) - **HQ Location:** Springfield, Oregon, United States - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff367a7eb616ccebe2ff718fa9892d5d4e9e1b3cea195b4cefc617aa081bf8df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femergent-tech&secure%5Burl_type%5D=linkedin_company_website) 30 employees on LinkedIn® ### [EMS Digital Narcotics Tracker](https://www.g2.com/products/ems-digital-narcotics-tracker/reviews) You want the confidence that every dose is tracked and accounted for. Savealators Digital Narcotics Tracker module is the solution that: Manages every dose of opioids from receipt through usage (or waste). Allows easy and secure management from smartphones and/or tablets in the field. Provides real-time inventory and alerts. Provides a reliable audit trail of every dose. Promotes ease of hand-offs at end-of-shifts. Creates total transparency of ever of every dose. #### Who Is the Company Behind EMS Digital Narcotics Tracker? - **Seller:** [Savealator](https://www.g2.com/sellers/savealator) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=28379506d017ff20b5b2f6fba798827a2f2cee899e1dfdc36bddf93646927510&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsavealator-llc%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [EMS eSchedule](https://www.g2.com/products/ems-eschedule/reviews) eSchedule is the premier choice for EMS, Fire Departments and Law Enforcements Departments looking to upgrade to online scheduling while also integrating timekeeping, training records, online forms & more. The software is highly configurable and can also be customized to meet your needs. eSchedule includes 5-star customer support and works well for small volunteer organizations or larger departments with hundreds of employees. Pricing is modular meaning you only pay for the features you need. In business since 2004. #### Who Is the Company Behind EMS eSchedule? - **Seller:** [EMS eSchedule](https://www.g2.com/sellers/ems-eschedule) - **Year Founded:** 2004 - **HQ Location:** LaGrange, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ea8a44a4fb82f58dd4624bd1af42560d7f26984f3147510fca39d08dea81597&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fems-eschedule&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® ### [First Arriving Dashboards](https://www.g2.com/products/first-arriving-dashboards/reviews) First Arriving Dashboards is a real-time information platform built for public safety and local government agencies to turn fragmented data into a single, clear operational view. Designed for fire departments, EMS agencies, law enforcement, and municipalities, the platform connects critical systems—such as CAD, RMS, staffing, scheduling, alerts, weather, and more—into one centralized interface that is accessible across station displays, web dashboards, mobile devices, and tablets. Public safety agencies rely on dozens of disconnected tools to manage daily operations. This often leads to information overload, delayed decision-making, and limited visibility across crews, stations, and leadership. First Arriving Dashboards solves this by aggregating and filtering data from 130+ integrations, delivering only the most relevant, real-time information based on role and context. Whether it’s command staff monitoring system-wide readiness or personnel checking staffing, incidents, and alerts, every user has access to a consistent and actionable operational picture. The platform is designed to support 24/7/365 operations, ensuring departments always have visibility into what matters most. Large-format displays in stations provide passive visibility for crews, while web and mobile access enable leadership and personnel to stay connected from anywhere. Automated data flows replace manual updates, reducing administrative burden and ensuring accuracy across the organization. More than 1,400 public safety agencies across the United States and Canada use First Arriving to improve situational awareness, streamline communication, and enhance response readiness. By transforming data chaos into clarity, First Arriving Dashboards helps departments operate more efficiently, make faster decisions, and keep teams aligned when it matters most. Keywords: public safety dashboards, fire department software, EMS software, law enforcement dashboards, real-time data platform, CAD integration, RMS integration, situational awareness, emergency response software, operational visibility platform #### Who Is the Company Behind First Arriving Dashboards? - **Seller:** [First Arriving](https://www.g2.com/sellers/first-arriving) - **Year Founded:** 2013 - **HQ Location:** Ashland, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10afcab59c7183564f1b2087a5373dcc334ee98a32d6429c456ab6791b32eff7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffirst-arriving%2F&secure%5Burl_type%5D=linkedin_company_website) 43 employees on LinkedIn® ### [FirstResponse911](https://www.g2.com/products/firstresponse911/reviews) FirstResponse911 automatically transfers call data to secondary PSAPs, fire-rescue, or private ambulance providers with required acknowledgement of receipt. FirstResponse911 is configured to continuously monitor the CAD, including notes, and automatically notifies the EMS provider as the call progresses with critical information (e.g., address change, priority change, or a violent scene). The automatic transfer of call data has proven to save 1,000s of dispatch hours annually by eliminating manual contact between 9-1-1 call centers and responding agencies. #### Who Is the Company Behind FirstResponse911? - **Seller:** [DataTech911](https://www.g2.com/sellers/datatech911) - **HQ Location:** Columbia, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9579de513bf050e0c03bbbbac1a776f1c852615457d9918487bcbb42df0f0aeb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdatatech911&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® ### [First Voice Manager](https://www.g2.com/products/first-voice-manager/reviews) First Voice Manager allows you to manage your emergency response program online, ensuring up-to-date maintenance records for your First Voice products and AEDS, and employee training certification renewal dates. #### Who Is the Company Behind First Voice Manager? - **Seller:** [First Voice Manager](https://www.g2.com/sellers/first-voice-manager-dc5f590b-ee44-4bec-b942-9a34cf188e25) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Gardian EMS](https://www.g2.com/products/gardian-ems/reviews) Gardian EMS A world-class medical solution for emergency response teams. When urgent medical assistance is required, it is imperative to get to the person quickly, as time can be the critical factor in saving a life. Gardian Emergency Medical Software (EMS) is a state-of-the-art proactive and preventive medical assistance solution that can detect if medical intervention is required, often before the person is even aware of it themselves. It continuously tracks, monitors and reviews the health of the user and automatically dispatches medics based on assessment of health vitals, without the need of intervention. The solution incorporates mobile apps, AI based medical intervention software, smart wristbands, paramedic workflow management, and treatment tools. EMS Assist The EMS Assist App forms part of the Gardian Emergency Medical Software (EMS) solution. EMS Assist allows event staff or volunteers to call for assistance if there is a situation that may require medical attention to bolster the emergency response for a festival or event. The emergency medical feature notifies the control room that medical assistance is required, creates an ePCR, pinpoints the location of the user and informs the user that a medic has been dispatched. EMS Medic The EMS Medic App assists emergency medical crews with onboarding of emergency cases, workflow management, triaging, clinical governance and streamlined documentation with ePCR (electronic patient care records). The app allows medics to call for back up or additional resources to the exact location, facilitate a call via video conference, print or send reports direct from a location. Contact us on 1300 996 929 or info@gardian.tech for more information or to request a demo. #### Who Is the Company Behind Gardian EMS? - **Seller:** [Gardian](https://www.g2.com/sellers/gardian) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [GeoComm](https://www.g2.com/products/geocomm/reviews) GeoComm was founded in 1995 to provide county governments with turnkey emergency 9-1-1 development services. Over the subsequent 21 years, the company has grown to serve local, regional, statewide, and military agencies in forty-nine states, helping to keep more than 100 million people safe. Today, GeoComm has a national reputation as a leading provider of public safety GIS systems that route emergency calls to the appropriate call center, map the caller’s location on call taker or dispatcher maps, and guide emergency responders to the scene of the accident on mobile displays within police, fire and ambulance vehicles. Our NG9-1-1 GIS solutions provide GIS data quality control, transformation, a nd aggregation services as well NG9-1-1 system emergency call routing. To learn more about GeoComm, please visit www.geo-comm.com #### Who Is the Company Behind GeoComm? - **Seller:** [GeoComm](https://www.g2.com/sellers/geocomm) - **Year Founded:** 1995 - **HQ Location:** St Cloud, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7296b06dfa58daaecc4f712188f69cd829ff26c2c1371293632fcf9f126070c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgeocomm&secure%5Burl_type%5D=linkedin_company_website) 181 employees on LinkedIn® ### [InMotion CAD](https://www.g2.com/products/inmotion-cad/reviews) MobileTecs InMotion CAD is designed to provide a system able to satisfy the automation requirements of public safety organizations. #### Who Is the Company Behind InMotion CAD? - **Seller:** [MobileTec International](https://www.g2.com/sellers/mobiletec-international) - **Year Founded:** 1990 - **HQ Location:** Tampa, US - **Twitter:** @MobileTecInc 16 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5adc81805dba0ec95b0b74c2aa9829b6a004d16b895694518ee1ccbf5d1028e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmobiletec-international-inc.&secure%5Burl_type%5D=linkedin_company_website) 63 employees on LinkedIn® ### [IntelliView](https://www.g2.com/products/intelliview/reviews) RFID Fire Dept Software is a web-based asset and inventory management solution that tracks aspects of your inventory such as equipment, out of service equipment, consumables, pharmaceuticals, and more. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind IntelliView? - **Seller:** [Silent Partner Technologies](https://www.g2.com/sellers/silent-partner-technologies) - **Year Founded:** 2004 - **HQ Location:** Tampa, US - **Twitter:** @SPT4U\_RFID 697 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=761d6486b3ab536b8ffa538418c7f94e0546b7f338a404d4943c90ba6df5629e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1790700%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 900% Medium, 300% Large ### [Intersec](https://www.g2.com/products/intersec/reviews) AI-powered metadata for every critical decision. In an increasingly complex world marked by climate emergencies, geopolitical instability, and rising transnational crime, governments and mission-critical organizations face a pressing challenge: protect people, uphold justice, and accelerate innovation, without compromising civil liberties. At Intersec, we champion interoperable Triple-Use Technology to serve: - Civil protection: Empowering public authorities to anticipate and respond to threats to public safety through reliable risk detection, real-time alerts, and integrated emergency communication systems. - Homeland security: Supporting national security and law enforcement bodies with advanced intelligence capabilities designed to disrupt illicit networks, counter crime and terrorism, and uphold justice, always within the bounds of legal oversight. - Business innovation: Enabling businesses and civilian sectors to harness the power of metadata intelligence and AI for new services that improve lives and drive responsible innovation. As a European company rooted in the values of independence, neutrality, and accountability, we proudly deliver cutting-edge AI technologies developed in Europe, offering a powerful alternative in the global AI race. In a time of growing digital skepticism, our mission is to reinforce the trust that connects citizens, institutions, and technology through accountable AI solutions that deliver real-world results. At the core of everything we do: security with accountability, intelligence with integrity, and innovation with purpose. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Intersec? - **Seller:** [Intersec](https://www.g2.com/sellers/intersec) - **Year Founded:** 2004 - **HQ Location:** Puteaux, FR - **Twitter:** @IntersecGroup 669 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9266d44ee23a46bd31acae97598383ed186fff908030a17894c3315731ba9841&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintersec-group&secure%5Burl_type%5D=linkedin_company_website) 181 employees on LinkedIn® - **Ownership:** Charlotte Cardona #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Intersec? **["Great Lead generation"](https://www.g2.com/survey_responses/intersec-review-8304085)** **Rating:** 4.5/5.0 stars _— Shrishty s._ [Read full review](https://www.g2.com/survey_responses/intersec-review-8304085) - [‹ Prev‹ Prev](/categories/emergency-medical-services?order=g2_score&page=3#product-list) - [1](/categories/emergency-medical-services?order=g2_score#product-list) - [2](/categories/emergency-medical-services?order=g2_score&page=2#product-list) - [3](/categories/emergency-medical-services?order=g2_score&page=3#product-list) - 4 - [5](/categories/emergency-medical-services?order=g2_score&page=5#product-list) - [6](/categories/emergency-medical-services?order=g2_score&page=6#product-list) - [7](/categories/emergency-medical-services?order=g2_score&page=7#product-list) - [Next ›Next ›](/categories/emergency-medical-services?order=g2_score&page=5#product-list) Spotlight Categories [Affiliate Marketing Software](https://www.g2.com/categories/affiliate-marketing) [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant) [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm) Similar Categories - [Armory Management](/categories/armory-management) - [Critical Event Management (CEM) Platforms](/categories/critical-event-management-cem-platforms) - [Emergency Management](/categories/emergency-management) - [Fire Department](/categories/fire-department) - [Law Enforcement](/categories/law-enforcement) - [Other Public Safety](/categories/other-public-safety) [Browse Emergency Medical Services Themes](/categories/emergency-medical-services/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated October 3, 2024 Emergency medical services (EMS) software provides information management tools for ambulance and EMS agencies, fire departments, hospitals, and critical care services. EMS personnel and departmental management solutions include, but are not limited to, hiring and onboarding; patient records; and call, unit, station, billing, and vehicle management. Organizations use EMS tools to eliminate patient care record (PCR) information error, support 911 and computer-aided dispatch systems, facilitate quick response time for first responders, maintain staff training, and provide real-time risk management reporting and tracking. EMS systems are most commonly implemented across volunteer, commercial, municipal, county, and city agencies. EMS software often integrates with GPS, [billing](https://www.g2crowd.com/categories/billing), [payroll](https://www.g2crowd.com/categories/payroll), and [HR](https://www.g2crowd.com/categories/hr) solutions and tends to be customizable to fit your organization’s needs. To qualify for inclusion in the Emergency Medical Services category, a product must: - Organize an EMS team's emergency response - Provide transparency into field operations - Streamline personnel, unit, call, and station management Show More