Ondox is a Digital Mailroom platform that turns documents into work in an instant, whether for a single department or a company-wide rollout. Every day, businesses receive critical information through physical mail, email, SFTP, shared inboxes, and customer portals — manually triaging and processing it is slow, inconsistent, and a drag on the teams stuck doing it by hand.
Ondox automates that manual work. Its AI reads intent, extracts key information, summarizes each item, and routes it straight to the right person, system, or process — no more sorting, forwarding, or guessing. The result is real document and work velocity: intake and processing that used to take hours or days now takes minutes.
Unlike traditional digital mailroom tools that simply digitize paper, Ondox gives you full visibility across the entire document lifecycle. Every item moves through a secure digital chain of custody and lands in a complete case archive, so Compliance, Operations, and IT teams always know where information is, can confirm it reached the right destination, and can retrieve it later with full context.
Ondox scales with you. Start with one department that needs tighter control over its own intake, or roll it out company-wide — there's no platform switch required to grow. And if you already outsource document scanning, you don't need to change partners: a simple email redirect brings your scanned mail straight into Ondox, so your existing setup keeps running while everything downstream becomes automated. Once you're in, Ondox exports directly into the systems you already use — SharePoint, Azure Storage, AWS S3, and FileNet — so nothing gets siloed.
Security is foundational, not bolted on. Ondox runs on dedicated EU and US environments, with AES-256 encryption at rest, TLS 1.3 in transit, and logically segregated customer databases. The platform is ISO 27001 and Cyber Essentials certified and SOC 2 Type II compliant, with GDPR-aligned practices in Europe and CCPA compliance in North America — backed by role-based access control, SSO/OAuth 2.0, MFA, and regular third-party penetration testing.
Backed by a dedicated Customer Success team from day one, most organizations are live within days, not months.
Ondox is built for financial services, insurance, government, retail, logistics, legal, and business process outsourcing (BPO) organizations — the kind that can't afford to lose track of what comes in the door. For these teams, Ondox replaces manual document handling, cuts out inefficient shared-inbox processes, and automates document routing and case management. That means fewer bottlenecks, tighter governance, compliance and efficiency, and a much better experience for the customers and partners on the other end of every document.
Visit ondox.ai to request a free trial, access pricing, or contact sales.
Who Is the Company Behind Ondox?
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Seller: Ondox
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Year Founded: 2011
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HQ Location: Glasgow, GB
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LinkedIn® Page: www.linkedin.com
7 employees on LinkedIn®
