Best Citizen Engagement Software - Page 4

Experian Support Hub (UK)

Experian Support Hub is an innovative, free-to-use platform designed to empower consumers by enabling them to share their support needs with multiple organizations in a simple, standardized manner. Recognizing that an estimated 27 million consumers in the UK have support needs—ranging from preferred communication methods to specific accessibility requirements—Support Hub streamlines the process, allowing users to communicate their preferences efficiently and securely. Key Features and Functionality: - Centralized Disclosure: Users can share their support needs, such as preferred communication methods (e.g., letter, telephone, email) or requirements like longer appointments or assistance during interactions, with multiple businesses simultaneously. - User Control and Consent: Consumers have full control over the information they share, deciding which organizations receive their support needs and updating or revoking permissions at any time. - Wide Range of Support Needs: The platform accommodates various support requirements related to sight, hearing, mental health, dementia, and more, with plans to expand to additional domains in the future. - Data Security: Support Hub employs robust encryption and data security measures to ensure that user information is protected and used solely for the purpose of meeting support needs. Primary Value and User Solutions: Support Hub addresses the challenge many consumers face when disclosing their support needs to multiple service providers—a process that can be daunting, time-consuming, and emotionally draining. By offering a "tell it once" service, the platform reduces the need for repetitive disclosures, thereby enhancing accessibility and improving customer experiences. For businesses, Support Hub facilitates better understanding and accommodation of customer needs, promoting inclusivity and compliance with regulatory obligations.

GeoCivix

GORequest

GORequest® CRM is an intelligent, user friendly solution for managing all of your agency service requests! Whether it’s a citizen using your agency branded mobile app or a staff member logging a service call from your call center, GORequest® provides a centralized home for two way communication between government and citizens to work and communicate more efficiently and effectively!

Go Vocal

Go Vocal is a community engagement platform empowering governments to turn engagement into action by integrating all participation channels, streamlining workflows, and distilling deeper insights for decision-making. With our comprehensive engagement toolbox, AI-powered insights, robust reporting, and strategic guidance, we help cities build trust, foster inclusive conversations, and create lasting cultures of participation.

Gov Studio™

Gov Studio™ is a government technology platform powered by SnapApp™, a low-code builder designed to modernize and streamline public sector operations. From citizen engagement to data-driven decisions and compliance automation, Gov Studio™ enables secure, scalable, and agile transformation.

Granicus Government Experience Cloud

The Government Experience Cloud is purpose-designed to improve internal and external operations, community engagement, resident services, and trust in government. Understand Your Constituents by using online tools to really get to know who they are, what they care about, and how to communicate with authenticity. Create Modern Websites that efficiently connect people to information and services and easily evolve to meet your community’s changing needs. Deliver Digital Communications through targeted email, text, and social media communications to reach more residents, including underserved populations. Maximize Outreach Efforts and engage constituents through two-way feedback loops and analysis of sentiment to more fully understand how people feel about key topics. Improve Trust through better operations and transparency, including access to public meetings and public records, as well as assisting with code enforcement for short-term rentals, permits, and tax collection.

illiwap

Imagina Villes & Collectivités

Indigov

IntraMuros

Kuorum

Kuorum is a tech company that provides solutions for electronic voting, digital identity and citizen engagement.

LocalGovy

LocalGovy builds custom iOS and Android apps that put a town, a shop, a congregation, or a union in one place on a phone. Based in Toronto, it serves Canada first, plus organizations in the US. For municipalities, the product is an all-in-one resident app: local news, events, a searchable business directory, school updates, and a chatbot that answers from official town sources. LocalGovy maintains content 24/7 on Canadian servers. Staff keep the last say in an administrative dashboard. No IT department is required. Municipal rates are $75 a month for the app, or $150 a month for the app plus one public website. Retail starts at $100 a month. Faith and unions start at $150 a month. Billing is annual, the first month is free, and there is no build, setup, implementation, or per-resident fee. Nothing is due until live. A branded demo is ready in 48 hours; typical launch is about two weeks later. https://localgovy.com

Mairie.app

Maptionnaire Community Engagement Platform

The end-to-end, GIS-backed community engagement platform. Enables urban planners to design inclusive and impactful community engagement questionnaires, reports, and project webpages. Trusted by 400+ planning organizations in 40+ countries. Core functionality centers on map-based tools for creating engaging questionnaires, surveys, and polls, allowing respondents to mark points, routes, and areas directly on a map. Beyond data collection, Maptionnaire provides powerful features for analysis, including heatmaps and AI sentiment analysis, alongside a drag-and-drop webpage builder for project communication, reporting, and closing the feedback loop. Key features also include tools like participatory budgeting, streamlined integration with GIS software, and multiple languages to ensure broad accessibility. Transform intangible community insights into real, actionable GIS data, solving the challenge of integrating local knowledge into the technical planning process. By promoting transparent two-way communication and providing an accessible, engaging experience, the platform enables planners to create community-driven decisions that reflect public interests and local values. This ultimately leads to more inclusive and lovable spaces across areas like urban design, mobility, resilience, and parks planning.

Modern Action