Best Chatbots Software - Page 65

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,078

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,078+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

SnatchBot

SnatchBot is a cloud-based AI chatbot platform that enables users to create, deploy, and manage intelligent conversational agents across multiple channels without requiring coding skills. Leveraging advanced Natural Language Processing (NLP) and Machine Learning technologies, SnatchBot facilitates the development of bots capable of understanding and responding to user intents, thereby enhancing customer interactions and automating various tasks. Key Features and Functionality: - Natural Language Processing (NLP): Utilizes proprietary NLP technology to comprehend user inputs, enabling bots to engage in human-like conversations. - Multichannel Deployment: Supports integration with various platforms, including web chat, WhatsApp, Facebook Messenger, Slack, SMS, and voice channels, ensuring a broad reach. - Prebuilt Bot Templates: Offers a library of customizable templates for diverse use cases such as customer support, e-commerce, and banking, streamlining the bot creation process. - Visual Drag-and-Drop Interface: Features an intuitive interface that allows users to design conversational flows without any programming knowledge. - Voice Capabilities: Incorporates text-to-speech and speech recognition functionalities, enabling voice interactions for a more dynamic user experience. - Bot Memory and Context Management: Maintains conversational context by remembering prior user inputs, facilitating more coherent and contextually relevant interactions. - Automation Workflows and Conditional Logic: Allows the creation of complex automation workflows with conditional logic to handle various user scenarios effectively. - Analytics and Performance Dashboards: Provides detailed analytics to monitor bot performance, user engagement, and conversation flows, aiding in continuous improvement. - Payment Integration: Enables in-conversation payment processing through integrations with platforms like PayPal, supporting seamless e-commerce transactions. - Security and Compliance: Ensures secure architecture with encryption, API integrations, and the ability to escalate conversations to human agents when necessary. Primary Value and User Solutions: SnatchBot empowers businesses and individuals to rapidly adopt conversational automation, enhancing customer service and engagement across multiple touchpoints. By providing a user-friendly platform with advanced AI capabilities, it reduces the complexity and cost associated with bot development. The platform's omnichannel support ensures that organizations can reach their audience on preferred communication channels, while robust analytics and performance tracking enable continuous optimization of bot interactions. Additionally, SnatchBot's emphasis on security and compliance makes it suitable for enterprise deployments, ensuring the protection of sensitive customer information.

Average Rating: 4.6/5.0

Total Reviews: 33

How Do G2 Users Rate SnatchBot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind SnatchBot?

  • Seller: SnatchBot
  • Year Founded: 2015
  • HQ Location: Hertzlia Pituach, IL
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 68% Medium, 24% Small

What Are Recent G2 Reviews of SnatchBot?

Social AI Copilot

Social AI Copilot by Highperformr is an advanced AI-driven assistant designed to streamline social media content creation and management. Tailored for social media managers and content creators, it facilitates the drafting, scheduling, publishing, and monitoring of posts across platforms like LinkedIn and X (formerly Twitter). By automating content research and generation, Social AI Copilot enables users to produce personalized, engaging posts efficiently, allowing more time to interact with their audience.

Who Is the Company Behind Social AI Copilot?

Softcery Platform

Upload your knowledge base, configure behavior, evaluate quality, and deploy — no code required. From first message to production in minutes.

Who Is the Company Behind Softcery Platform?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Soner WhatsApp AI Receptionist

Soner is an AI receptionist that runs on your business's own WhatsApp number. It answers every customer enquiry in seconds, at any hour, and books the appointment straight into the diary. It replies in whatever language the customer wrote in, and in their own script, so a Spanish, French, German or Dutch customer is answered natively with no setup and no second number. Every client gets a dashboard. Appointments lists every booking with the customer's name, phone, service and staff member, filterable by service or practitioner. Conversations shows the full chat history behind each one. Bookings also write into a Google Sheet the business owns, and the owner can ask the bot for the diary on WhatsApp and get it back as a spreadsheet file in the chat. Also included: staff logins, a daily digest, appointment reminders, per-practitioner schedules on one number, and pay-to-confirm through the business's own payment account. Built for clinics, salons, spas, Hospitals, HVAC and hotels.

Who Is the Company Behind Soner WhatsApp AI Receptionist?

Spark

Spark is an AI voice agent SaaS platform built for businesses of all sizes. It handles inbound and outbound phone calls automatically — answering every call 24/7, booking appointments, capturing leads, sending SMS follow-ups, and managing customer interactions without any human involvement. Key Features: • AI Voice Agents — create custom agents with 1,500+ voices across 12 AI providers • Inbound Calling — agent answers every call, handles enquiries, books jobs, checks service areas • Outbound Campaigns — upload a contact list and have the AI call them automatically • Auto-Schedule — set outbound campaigns to run on a recurring schedule automatically • Built-in CRM — contacts auto-created from every call, pipeline view, lead tracking • SMS Inbox — send/receive texts with AI auto-reply or manual mode • Email Inbox — connect Gmail or Outlook, agent reads and sends emails on your behalf • Calendar Integration — connects to Google Calendar & Outlook, books appointments in real time • Appointments Dashboard — view all upcoming, confirmed, and past bookings in one place • Service Area Check — agent verifies caller address against your service radius during calls • Knowledge Base — upload PDFs, FAQs, price lists so agent can answer any question • URL Scraper — paste your website URL and agent learns your business automatically • Webhooks — connect to 6,000+ apps via Make.com and Zapier • Integrations — Pipedrive, HubSpot, Shopify, Calendly, WhatsApp Business • Call History — full recordings, transcripts, and analytics for every call • Pricing: from $299 AUD/month + usage credits

Who Is the Company Behind Spark?

Spitch

Spitch is a Swiss provider of solutions based on Automatic Speech Recognition (ASR) and voice biometrics, Voice User Interfaces (VUI), and natural language voice data analytics.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Spitch?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Spitch?

  • Seller: Spitch
  • Year Founded: 2014
  • HQ Location: Zurich, Zurich, Switzerland
  • LinkedIn® Page: www.linkedin.com
    86 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Spitch?

Spotler Aigent

Optimise your operational efficiency and increase satisfaction. Build your own chatbot, have it built by our experts, or immediately implement our latest AI-powered bot.

Who Is the Company Behind Spotler Aigent?

  • Seller: Spotler Group
  • Year Founded: 2001
  • HQ Location: Rotterdam, South Holland, Netherlands
  • LinkedIn® Page: www.linkedin.com
    186 employees on LinkedIn®

Sprout AI

Our startup features a ChatGPT-driven widget that encapsulates Knowledgebase, Helpdesk, Sales support, Conversational Forms, and Lead Generation. It's lightweight yet robust, designed for rapid implementation across small to large businesses – offering an unparalleled cost-effective solution.

Who Is the Company Behind Sprout AI?

Sqlchat

SQL Chat is an innovative, chat-based SQL client and editor designed to revolutionize database management. By integrating conversational interfaces, it simplifies the process of writing, executing, and managing SQL queries, making database interactions more intuitive and efficient. Key Features and Functionality: - Conversational Interface: Engage with your databases through a chat-based platform, allowing for natural language interactions and streamlined query execution. - Multi-Model Support: Choose from various AI models, including GPT-3.5 Turbo, GPT-4 Turbo, GPT-4, GPT-4o, and Deepseek Chat, to tailor the experience to your needs. - Custom API Integration: Input your own OpenAI API key and endpoint to personalize the service and manage usage quotas effectively. - User Preferences: Adjust language settings and themes to create a comfortable and personalized user environment. Primary Value and User Solutions: SQL Chat addresses the complexity often associated with traditional SQL clients by offering a user-friendly, conversational interface. This approach reduces the learning curve for new users and enhances productivity for experienced database professionals. By supporting multiple AI models and allowing custom API integrations, SQL Chat provides flexibility and scalability, catering to diverse user requirements. Its emphasis on personalization and ease of use makes database management more accessible and efficient for a wide range of users.

Who Is the Company Behind Sqlchat?

  • Seller: SQL Chat
  • Year Founded: 2021
  • HQ Location: Mountain View, US
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Stackchat

Stackchat Studio: The Ultimate Conversation Builder, Enable any member of your organisation to quickly build, test and deploy custom chatbots.

Who Is the Company Behind Stackchat?

Standard Bots

Standard Bots specializes in developing advanced 6-axis collaborative robotic arms designed and manufactured in the USA. Their flagship product, the RO1, is engineered to enhance human productivity by offering an accessible, user-friendly automation solution. The RO1 stands out for its elevated payload capacity, seamless integration, versatile applications, and cutting-edge vision features, all at a competitive price point. By combining intuitive hardware with next-generation software, Standard Bots aims to accelerate human-robot collaboration and improve lives globally.

Who Is the Company Behind Standard Bots?

Structurely

Structurely believes that the future of work is Collaboration between AI and humans. It fulfills the highest potential by automating drudgery and producing more effective results. Our artificial intelligence (AI) shortens your sales cycles and helps you and your reps close more deals. More than 5,000 marketing and sales teams use Structurely to build their pipeline and accelerate revenue growth. Structurely provides its AI lead qualifying and nurturing services to many industries, including: Real estate SaaS Automotive Since Structurely’s foundation in 2016, our experts have managed to help many businesses from different industries to achieve their lead closing goals. Give us a call to learn more about how we can help you to drive your business to success! Our Location: 2712 Stange Rd. Ames, IA 50010 Our Phone Number: 877-773-2472

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Structurely?

  • Seller: Structurely
  • Year Founded: 2016
  • HQ Location: Ames, US
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®
  • Phone: (810) 498-2498

What Are Recent G2 Reviews of Structurely?

What Are G2 Users Discussing About Structurely?

StudentIgnite

StudentIgnite is an AI-powered student engagement platform built for Australian RTOs, TAFEs, and universities. It responds to new student enquiries within 60 seconds via SMS, 24 hours a day, and automatically re-engages cold leads from the past three months who have gone quiet in the provider's CRM. The platform includes two modules. Speed-to-Lead triggers an instant AI-driven SMS conversation the moment a new enquiry is received, qualifying the student and booking a meeting or driving direct enrolment. Cold Lead Reactivation identifies uncontacted leads and re-engages them with personalised outreach sent as the provider. StudentIgnite integrates with over ten CRMs including HubSpot, Salesforce, Zoho, GoHighLevel, Microsoft Dynamics, Brevo and Pipedrive, with two-way field mapping and automatic sync of conversation outcomes. Calendar integrations include Calendly and Cal.com. SMS integrations include MessageMedia, Twilio and Sinch. All plans include unlimited team member logins, multi-campus handling, real-time reporting, opt-out management, two-factor authentication, data encryption, and Australian Privacy Act compliance. Self-guided onboarding takes under 15 minutes. Built by Course Finder Group, with 20 years in the Australian education sector.

Who Is the Company Behind StudentIgnite?

Superintelligent

Superintelligent is an AI enablement platform designed to accelerate AI adoption and engagement within organizations. It offers a comprehensive suite of tools and resources that empower teams to effectively integrate AI into their workflows, thereby enhancing productivity and driving business value.

Who Is the Company Behind Superintelligent?

Support Guy

SupportGuy is a cutting-edge customer support platform that uses ChatGPT technology to provide instant, personalized support to customers 24/7. Our conversational chatbot analyzes user queries and extracts the most relevant information from your knowledge base, ensuring that your customers get the answers they need quickly and easily. It's fully customizable, allowing you to match your chatbot to your brand's look and feel. It's also incredibly easy to integrate into your website, with just a few lines of code. SupportGuy offers powerful analytics and reporting tools that allow you to track your chatbot's performance and optimize your customer service. With different pricing plans available, you can choose the option that's best suited to your needs. SupportGuy is revolutionizing the way businesses provide customer support, making it easy to automate your customer service and enhance your customer experience.

Who Is the Company Behind Support Guy?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026