Total Products under this Category: 771
Last updated: September 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.
Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)
Munshi is a conversational Whatsapp chat bot that enables employees to use HR applications over Whatsapp. With Munshi, employees can access multiple systems like Attendance, Payroll, HRMS, LMS over their most used and preferred platform - Whatsapp, in a language of their choice via simple conversations.
MyAgentHouse is AI customer support software that deploys a chat assistant on websites to answer inquiries using business-provided documents and FAQs. Responses are accurate, citing verified sources with confidence scores. If unsure, the assistant escalates queries to human representatives. Setup is code-free: name the assistant, upload a knowledge base, test responses, and install via a single code line or link. It captures visitor contact details and offers communication options like WhatsApp or phone to prevent lost inquiries. Flat-rate pricing ensures predictable costs regardless of interaction volume. Businesses can streamline setup by pasting their website address for the system to learn from existing pages. A testing playground lets users review answers, sources, and confidence levels before going live.
nativeMsg is a Chicago company providing a single platform to create, manage and deploy automated, intelligent messaging experiences across multiple channels (SMS/MMS/RCS, Messenger, Twitter, Alexa, web chat, and more). They are an early leader in the new 5G RCS business messaging space. RCS is a new exciting channel that moves features of a native mobile application into the native SMS inbox of a mobile device. The SMS inbox will transform into a host of mini-applications and become a direct conversation link between consumers and brands allowing 1:1 direct marketing. They are working closely with brands using their platform to deploy these messaging experiences.
Neeti Bots is a comprehensive customer communication platform for WhatsApp. We are an official WhatsApp API partner. Neeti Bots enables sales, customer support, and marketing teams to use a single platform to broadcast messages and generate & manage Leads.
Liberty Connect is our AI-assisted asynchronous conversational messaging solution. Create an outstanding customer experience (CX) across every channel of choice. Liberate your digital conversations.
Turn every purchase into a lifelong relationship.
Your Stream, Simplified Nightbot is a chat bot for Twitch and YouTube that allows you to automate your live stream's chat with moderation and new features, allowing you to spend more time entertaining your viewers.
NitroBots transforms lead generation solutions using the power of AI and machine learning. Our AI agents seek to help clients improve sales efficiency and engagement growth through multiple channels in Email, SMS, and Live Chat. If you are looking to discover new leads, re-engaging with existing customers, automating customer service, or simply personifying your brand - Nitrobots will be the solution for you. Let us know how we can help @ http://bit.ly/3bwRum4
NLPBOTS help employees with their queries on HR Policies and benefits, manages the transactions such as payroll, leave applications, reimbursements, claims, Learning and Developments etc. It helps the enterprise to get feedback and measure employee happiness through surveys and notifications. Employees can also transact with department/role specific data.
AI agent, which works as Intelligent consultant for your company data Introducing our advanced AI-powered assistant, designed to enhance the experience of both internal employees and external users by providing seamless access to comprehensive company knowledge base (internal users) or products portfolio (external users). This cutting-edge AI agent is available in the same language as your existing files, ensuring a smooth integration into your company's IT ecosystem(internal users) or web-site(for external users like customers or partners). For external users, our AI assistant serves as a highly efficient and personalized consultant, guiding customers through our diverse product offerings to identify the perfect fit for their needs. By leveraging the power of Artificial Intelligence, our AI agent is able to analyze user preferences, requirements, and queries to provide accurate and relevant recommendations. This not only streamlines the decision-making process for customers but also fosters increased satisfaction and easy to purchase the best fit product for their needs. For internal employees, our AI assistant offers an invaluable resource for navigating the wealth of information contained within your company's data knowledge base. By utilizing advanced algorithms and natural language processing, our AI agent can quickly and accurately answer questions, retrieve data, and provide insights on a wide range of topics your colleagues need. This empowers employees to make more informed decisions, optimize workflows, and ultimately drive success for the organization. Our AI-powered assistant is a versatile and powerful tool designed to revolutionize the way your company data communicated with both external and internal users. By integrating this advanced solution into your IT ecosystem, you can expect an increase in customer satisfaction, employee efficiency, and overall business performance. Experience the future of information access with our state-of-the-art AI assistant.
NLX offers the most comprehensive, end-to-end conversational AI platform for everyone - from individual builders to large enterprise brands. The platform empowers users to build sophisticated and beautiful world-class voice, text, and multimodal (Voice+™) experiences. Sitting at the intersection of conversational and generative AI, the no-code platform makes it easy for all users, regardless of technical expertise, to build, manage, and analyze automated conversations across any combination of channels. The NLX platform is incredibly flexible, designed to handle even the most unique challenges with out-of-the-box or custom solutions. It seamlessly integrates with all existing channels, systems, and unique business processes. NLX provides customizable analytics and alerting capabilities to eliminate guesswork, giving builders and brands peace of mind that their customers are always getting the best possible automated experience.
AI-generated summary from verified user reviews
An AI-powered solution to manage chat conversations with customers. A chatbot is an essential part of it. We keep our focus on the balance between the affordability and the intelligence of the product. How can businesses use Norby AI Chatbot? For instance, the bot can answer frequently asked questions; ask a person to leave their contact information to contact him later; make a client a special offer with the help of event-based notifications; keep up a human-like conversation, or, if necessary, redirect visitor's questions to a support agent.
OCA Indonesia provides a comprehensive, omnichannel communication platform to enhance businesses' internal and external communication capabilities. Our platform includes features such as bulk messaging, video calling, voice communication, two-way interaction CRM, a ticketing system, communication automation, and API integration. We understand that communication in business can be complex, so we offer a push notification system that allows businesses to reach their customers through various channels, including SMS, WhatsApp, IVR, and email. Our all-in-one communication channels, such as WhatsApp, Email, Instagram, Facebook Messenger, Telegram, video chat, and webchat, allow for two-way customer interaction. We also offer a contact management system and a chatbot builder to streamline communication and improve efficiency.
