Best Chatbots Software - Page 31

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 798

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 798+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

AISiteBot

AISiteBot.com specializes in purpose-built AI chatbots designed to streamline operations and enhance customer engagement for restaurants, transportation services, and businesses of all types. Our flagship solutions – RestoBot, LimoBot, and our core Business Chatbot – leverage conversational AI to automate interactions, reduce costs, and improve service quality. Our Featured Chatbot Solutions 1. RestoBot – The Restaurant Automation Assistant - Handles reservations, takeout orders, and FAQs - Integrates with POS systems for real-time menu updates - Reduces no-shows with automated confirmations - Processes payments and upsells specials - CMS for dynamic content management - Integrations with 3rd party tools (e.g. Zapier, Facebook, POS) - Tracking, analytics and prompt logs

Who Is the Company Behind AISiteBot?

AI Video Chat

eSelf AI's Video Chat product offers businesses the ability to deploy lifelike AI video chatbots that engage customers in real-time, human-like conversations. These AI agents are designed to automate sales, support, and customer interactions, providing 24/7 availability and enhancing user experience.

Who Is the Company Behind AI Video Chat?

  • Seller: eSelf AI
  • Year Founded: 2022
  • HQ Location: Tel Aviv, IL
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

AI Virtual Concierge

Runnr.ai's AI Virtual Concierge is an advanced, AI-powered assistant tailored for the hospitality industry, designed to enhance guest experiences while optimizing hotel operations. This virtual concierge ensures that every guest inquiry is addressed promptly, accurately, and personally, regardless of the time of day.

Who Is the Company Behind AI Virtual Concierge?

  • Seller: Runnr.ai
  • Year Founded: 2022
  • HQ Location: Utrecht, NL
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

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AlertyFast

AlertyFast is a lightweight and powerful platform designed to send WhatsApp notifications through a simple API integration. Ideal for developers, SaaS providers, e-commerce businesses, and any system requiring real-time user updates, AlertyFast enables seamless communication without technical complexities. Key Features and Functionality: - Easy Integration: Connect your system to AlertyFast's REST API by scanning a QR code from your business's WhatsApp number. - Programmatic Notifications: Send messages directly to WhatsApp with a straightforward POST request. - Delivery Confirmations: Receive delivery confirmations via the dashboard, ensuring message reliability. - Flexible Pricing Plans: Offers a range of plans starting from a free tier with 50 messages per month to an enterprise plan with unlimited messages and premium support. - WordPress Integration: Enhance WooCommerce stores with real-time order notifications sent directly to WhatsApp, including automatic order updates and payment confirmations. Primary Value and User Solutions: AlertyFast simplifies the process of integrating WhatsApp notifications into various systems, allowing businesses to keep users informed in real-time. By offering a reliable, secure, and cost-effective solution, it addresses the need for efficient communication channels, enhancing user engagement and satisfaction. The platform's ease of use and quick implementation make it accessible for businesses of all sizes, from small projects to large enterprises.

Who Is the Company Behind AlertyFast?

Algomo

Going beyond chatbots, at Algomo we offer AI Agents for customer support and sales. Our AI agents can autonomously resolve a significant portion of customer inquiries, drastically reducing support ticket volumes. We personalize interactions in over 100 languages and ensure complex issues are smoothly transitioned to human support teams. Our AI-enhanced helpdesk and omnichannel messaging services ensure businesses deliver consistent, high-quality customer experiences across various platforms.

Who Is the Company Behind Algomo?

  • Seller: Algomo
  • Year Founded: 2020
  • HQ Location: London, GB
  • Twitter: @Algomocom
    185 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Alterra Answers

Alterra Answers is an AI that instantly answers customers' questions about your company and products. Automated answers help fast-growing businesses to improve customer satisfaction, save employees' time, and drive revenue. Instead of reading static FAQs and product documentation, your website visitors and customers can resolve their burning issues via interactive Q&A. Alterra Answers understands natural language, so people can ask questions in their own words. Alterra's AI is business-friendly. It learns from your knowledge base and past conversations with customers. Training the system doesn't require coding skills. Alterra Answers is omni-channel. It can work on your website, in apps, via email, chat, and social.

Who Is the Company Behind Alterra Answers?

Ambit

An Ambit’s digital employee delivers automated human-like conversations which provides a scalable way for your business to deliver meaningful conversations to your customers. Ambit uses sophisticated AI technology and integrates to your systems meaning your customers have the satisfaction of getting accurate answers fast. A digital employee can handle 70% of all customer queries, straight out of the box. Unlike a basic chatbot that can leave your customers feeling frustrated and under-valued. https://youtu.be/NBOI-eZ9OOU

Who Is the Company Behind Ambit?

  • Seller: Ambit
  • Year Founded: 2017
  • HQ Location: Auckland, NZ
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Ambit?

Amical

Amical leverages Generative AI to automate 1-on-1 conversations for conducting various types of surveys, including customer feedback and lead generation. Our AI-driven forms simplify and streamline the process, ensuring efficient and effective data collection.

Who Is the Company Behind Amical?

  • Seller: Amical
  • Year Founded: 2021
  • HQ Location: Vancouver, CA
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Amivu

Amivu is a Brazilian customer service and sales platform for WhatsApp, Instagram and website chat. It turns one WhatsApp number into a shared inbox for the whole team: every conversation has an owner, and queues, automatic distribution and response-time targets show where customers are waiting. Ami, Amivu's AI agent, reads each conversation, summarizes what the customer wants and suggests a reply. She learns from the answers your team approves, and each company's knowledge stays isolated. Broadcasts, automations, a conversation board, a public API and webhooks complete the platform. Per-seat pricing, starting at one user, with no lock-in contract and no setup fee.

Who Is the Company Behind Amivu?

  • Seller: Amivu
  • Year Founded: 2026
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

AmplifyReach Chatbot Platform

Multilingual Conversational Automation Platform for Sales, Marketing & Customer Success Teams! AmplifyReach helps Brands and Businesses transform inbound customer lifecycle. AmplifyReach product is used by 3000+ Brands and businesses including Fortune 500 company in BFSI. • Our multilingual solution, with 11+ Languages with potential to engage 3.2+ Billion people, helps Brands and businesses autom ate traditional, multi-step process of new customer lead gathering, vetting and then establishing contact to few mins. -- 25+% uptake in inbound engagement is observed across live brands • Solution helps scaling Customers Success teams by automating recurring tasks. -- 60+% recurring task automation is possible within 6-9 months with 3X-10X ROI • Augmented intelligence platform - Unified solution with multilingual live chat software for human with tightly integrated multilingual chatbot. Human staff uses same AmplifyReach software across Web, Mobile, Social channels such as Facebook Messenger, WhatsApp. • In-depth unified Chatbot and Human Staff performance analytics. • Out-of-box deep integration with CRMs and Contacts for ZenDesk, FreshDesk, Zoho, SalesForce, HubSpot and more than 1000+ other options with Zapier. Solutions from AmplifyReach: • Chatbot - Build Chatbot - No Code Required! • LiveChat - Help where Chatbot cannot! • Classifier - Improve your apps with Natural Language Classifier! • IAB Classification - Contextual Classifier - AdTech Solution • Core NLP - Contextual Intelligence using Core NLP Engine YouTube: https://www.youtube.com/c/AmplifyReachChannel

Who Is the Company Behind AmplifyReach Chatbot Platform?

  • Seller: AmplifyReach
  • Year Founded: 2016
  • HQ Location: Pune, IN
  • Twitter: @Amplify_Reach
    88 Twitter followers
  • LinkedIn® Page: in.linkedin.com
    6 employees on LinkedIn®

Anboto

Anboto provides web customer service and e-Commerce technology based on semantics and natural language processing.

Who Is the Company Behind Anboto?

Answered.so

Answered.so is an AI-powered customer service with human expertise. Resolve up to 70% of customer issues with the GPT chatbot, Knowledge base, HelpHub, and intelligent Searchbar.

Who Is the Company Behind Answered.so?

Answerly

Answerly is an AI-based chatbot solution designed to revolutionize the way you engage with your customers.

Who Is the Company Behind Answerly?

  • Seller: Answerly
  • Year Founded: 2017
  • HQ Location: Skopje, MK
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

answermatic

Answermatic is a simple and cost-effective virtual assistant that automates your HR team. Answer common employee queries, run quick pulse surveys, and make your employees happier. Our team is comprised of product managers, developers and designers with a passion for making human machine interactions more personal and natural.

Who Is the Company Behind answermatic?

Apex Chatbot

Apex Chatbot helps small businesses answer website questions, capture leads and share configured booking links. Add your website and business knowledge, then embed the multilingual chatbot on your site. The dashboard is available in English, Hungarian, German, French, Spanish, Italian, Portuguese and Polish. Voice Receptionist and Automation are available as separate subscriptions or together with Chatbot in Apex Front Desk Pro. Test the receptionist in your browser before supported phone activation. Automation prepares follow-up emails, quote notes and appointment proposals for owner review and approval. Start with the free Chatbot plan without a card. Paid Chatbot plans start at $59/month; Voice starts at $149/month, Automation at $79/month and Front Desk Pro at $199/month. Selected monthly Voice, Automation and Front Desk Pro plans offer a 7-day trial. Annual subscriptions have separate pricing and no trial. Website and Webshop subscriptions are separate. See https://apexchatbot.com/pricing for current plans and terms. Operated by Tokár Ádám sole proprietor, trading as Apex Web and Apex Chatbot, in Gyula, Hungary. Contact: adam@apexchatbot.com.

Who Is the Company Behind Apex Chatbot?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026