Total Products under this Category: 771
Last updated: September 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.
Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)
eSelf AI's Video Chat product offers businesses the ability to deploy lifelike AI video chatbots that engage customers in real-time, human-like conversations. These AI agents are designed to automate sales, support, and customer interactions, providing 24/7 availability and enhancing user experience.
Runnr.ai's AI Virtual Concierge is an advanced, AI-powered assistant tailored for the hospitality industry, designed to enhance guest experiences while optimizing hotel operations. This virtual concierge ensures that every guest inquiry is addressed promptly, accurately, and personally, regardless of the time of day.
AlertyFast is a lightweight and powerful platform designed to send WhatsApp notifications through a simple API integration. Ideal for developers, SaaS providers, e-commerce businesses, and any system requiring real-time user updates, AlertyFast enables seamless communication without technical complexities. Key Features and Functionality: - Easy Integration: Connect your system to AlertyFast's REST API by scanning a QR code from your business's WhatsApp number. - Programmatic Notifications: Send messages directly to WhatsApp with a straightforward POST request. - Delivery Confirmations: Receive delivery confirmations via the dashboard, ensuring message reliability. - Flexible Pricing Plans: Offers a range of plans starting from a free tier with 50 messages per month to an enterprise plan with unlimited messages and premium support. - WordPress Integration: Enhance WooCommerce stores with real-time order notifications sent directly to WhatsApp, including automatic order updates and payment confirmations. Primary Value and User Solutions: AlertyFast simplifies the process of integrating WhatsApp notifications into various systems, allowing businesses to keep users informed in real-time. By offering a reliable, secure, and cost-effective solution, it addresses the need for efficient communication channels, enhancing user engagement and satisfaction. The platform's ease of use and quick implementation make it accessible for businesses of all sizes, from small projects to large enterprises.
Going beyond chatbots, at Algomo we offer AI Agents for customer support and sales. Our AI agents can autonomously resolve a significant portion of customer inquiries, drastically reducing support ticket volumes. We personalize interactions in over 100 languages and ensure complex issues are smoothly transitioned to human support teams. Our AI-enhanced helpdesk and omnichannel messaging services ensure businesses deliver consistent, high-quality customer experiences across various platforms.
Alterra Answers is an AI that instantly answers customers' questions about your company and products. Automated answers help fast-growing businesses to improve customer satisfaction, save employees' time, and drive revenue. Instead of reading static FAQs and product documentation, your website visitors and customers can resolve their burning issues via interactive Q&A. Alterra Answers understands natural language, so people can ask questions in their own words. Alterra's AI is business-friendly. It learns from your knowledge base and past conversations with customers. Training the system doesn't require coding skills. Alterra Answers is omni-channel. It can work on your website, in apps, via email, chat, and social.
An Ambit’s digital employee delivers automated human-like conversations which provides a scalable way for your business to deliver meaningful conversations to your customers. Ambit uses sophisticated AI technology and integrates to your systems meaning your customers have the satisfaction of getting accurate answers fast. A digital employee can handle 70% of all customer queries, straight out of the box. Unlike a basic chatbot that can leave your customers feeling frustrated and under-valued. https://youtu.be/NBOI-eZ9OOU
"Great for natural conversation design"
Rating: 5.0/5.0 stars
— Eduard L.
Amical leverages Generative AI to automate 1-on-1 conversations for conducting various types of surveys, including customer feedback and lead generation. Our AI-driven forms simplify and streamline the process, ensuring efficient and effective data collection.
Multilingual Conversational Automation Platform for Sales, Marketing & Customer Success Teams! AmplifyReach helps Brands and Businesses transform inbound customer lifecycle. AmplifyReach product is used by 3000+ Brands and businesses including Fortune 500 company in BFSI. • Our multilingual solution, with 11+ Languages with potential to engage 3.2+ Billion people, helps Brands and businesses autom ate traditional, multi-step process of new customer lead gathering, vetting and then establishing contact to few mins. -- 25+% uptake in inbound engagement is observed across live brands • Solution helps scaling Customers Success teams by automating recurring tasks. -- 60+% recurring task automation is possible within 6-9 months with 3X-10X ROI • Augmented intelligence platform - Unified solution with multilingual live chat software for human with tightly integrated multilingual chatbot. Human staff uses same AmplifyReach software across Web, Mobile, Social channels such as Facebook Messenger, WhatsApp. • In-depth unified Chatbot and Human Staff performance analytics. • Out-of-box deep integration with CRMs and Contacts for ZenDesk, FreshDesk, Zoho, SalesForce, HubSpot and more than 1000+ other options with Zapier. Solutions from AmplifyReach: • Chatbot - Build Chatbot - No Code Required! • LiveChat - Help where Chatbot cannot! • Classifier - Improve your apps with Natural Language Classifier! • IAB Classification - Contextual Classifier - AdTech Solution • Core NLP - Contextual Intelligence using Core NLP Engine YouTube: https://www.youtube.com/c/AmplifyReachChannel
Anboto provides web customer service and e-Commerce technology based on semantics and natural language processing.
Answered.so is an AI-powered customer service with human expertise. Resolve up to 70% of customer issues with the GPT chatbot, Knowledge base, HelpHub, and intelligent Searchbar.
Answerly is an AI-based chatbot solution designed to revolutionize the way you engage with your customers.
Answermatic is a simple and cost-effective virtual assistant that automates your HR team. Answer common employee queries, run quick pulse surveys, and make your employees happier. Our team is comprised of product managers, developers and designers with a passion for making human machine interactions more personal and natural.
Apex Chatbot turns your existing website content into a working AI assistant in minutes, without developers or chatbot flow builders. You sign up, paste your website URL, and the platform crawls the site and trains the assistant on your pages automatically. Then you copy one script tag into your site and the chatbot is live, answering visitor questions in their own language. A single widget serves international traffic, and the owner dashboard itself is available in 8 languages (English, Hungarian, German, French, Spanish, Italian, Portuguese, Polish). When a visitor shows buying intent, the bot captures the lead and sends an instant email notification to the owner. On top of that, Apex Chatbot drafts the busywork: the AI prepares follow-up emails, price quotes, and appointment suggestions, and the owner approves each one with a single click before anything is sent. Nothing goes out without human approval. You also get a full conversation history dashboard, an owner mobile app for iOS and Android (in preparation for the app stores), and Stripe-powered billing. Plans start at $59 per month, with a 14 day free trial on every plan and no card needed to start. Annual billing saves 20 percent. The first 25 customers get the Starter plan for $29 per month, locked in forever. Apex Chatbot is built by ApexWeb, a small founder-led company based in Gyula, Hungary.
Multi-Lingual No-Code Chatbot Platform to Automate customer interactions & service fulfilment at scale
Arithmer is an AI startup company from the University of Tokyo Graduate School of Mathematical Sciences. We apply modern mathematics to introduce AI smart robot systems to various industries. Many of them are not just IT systems for business automation, but implementation of advanced expertise that is difficult to inherit, and technology that cannot be realized by human hands. As a result, we aim to apply mathematics to lead to social contributions, such as the development of innovative medicines and the realization of a safer society.
