Best Chatbots Software - Page 55

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,078

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,078+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Mainstay (formerly AdmitHub)

Mainstay is the student engagement platform that’s powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention. Mainstay's AI knowledge base maps more than 4 million student questions to accurate answers across 10,000+ topics. Insights from these interactions empower colleges and universities to effectively drive positive student outcomes through empathetic conversations and proactive nudges.

Who Is the Company Behind Mainstay (formerly AdmitHub)?

MakeBox AI

MakeBox AI is a no-code automation platform tailored for e-commerce and small business operations. Built on Make.com, it empowers users to launch AI voice agents, automate Etsy stores, centralize communication across WhatsApp, Instagram, and email, and streamline order and CRM workflows — all without coding.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind MakeBox AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MakeBox AI?

Mantago

MantaGO is an AI-powered omnichannel conversational business platform built by Eslitec, designed to help companies turn everyday customer conversations into revenue. Instead of juggling separate inboxes for LINE, Facebook Messenger, Instagram, and website live chat, MantaGO brings every channel into a single dashboard — so no message, lead, or booking request ever gets lost between platforms. At the core of MantaGO are three AI-driven capabilities: AI Auto-Reply, which instantly answers common customer questions in natural language around the clock; AI FAQ, which learns from a business's own knowledge base to give accurate, on-brand answers without a human agent typing every response; and an AI Recommendation Engine, which suggests relevant products, services, or upsells based on what a customer is actually asking about. Together, these features let small and mid-sized teams offer enterprise-level 24/7 support without hiring a 24/7 support team. MantaGO is built for service-driven businesses — hospitality, healthcare, wellness, retail, and education — where fast, personal responses directly affect bookings and revenue. Ascle Healthcare Group in Singapore adopted MantaGO and cut manual inquiry handling by 85% while responding to customers 3x faster, all while maintaining 24/7 coverage. A Siam Spa Rayong consolidated conversations that used to be scattered across multiple apps into one place, making it far easier for a small team to keep up with guest requests. Businesses using MantaGO have seen conversion increases of 30–50% and measurable year-over-year growth, reflecting how much faster response time and consistent follow-up matter to today's customers, who increasingly expect an immediate reply regardless of which app they message from. Security and reliability are built in from the ground up: MantaGO's infrastructure is ISO/IEC 27001:2022 certified, giving business customers confidence that conversation data and customer information are handled to an internationally recognized information-security standard — an important consideration for any company evaluating chatbot or omnichannel software vendors. MantaGO is developed and supported by Eslitec, with a regional focus on Thailand and Southeast Asia, competing in the same space as tools like Zaapi, Sleekflow, Omnichat, and Voltade — but built specifically around the messaging habits of the region, including deep LINE integration, which remains the dominant chat channel for consumers and businesses across Thailand. Whether the goal is faster response times, fewer missed leads, or simply bringing scattered chat channels into one place, MantaGO gives growing businesses the omnichannel AI chatbot infrastructure they need to compete without adding headcount.

Who Is the Company Behind Mantago?

  • Seller: Eslitec
  • Year Founded: 2018
  • HQ Location: Taipei, TW
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Marketing AI

Arch's Marketing AI is a cutting-edge solution designed specifically for HVAC contractors, leveraging artificial intelligence to enhance marketing efforts. By analyzing local territories, it identifies high-quality leads and crafts hyper-personalized campaigns, ensuring maximum conversions at scale. This innovative tool streamlines the marketing process, allowing contractors to focus on delivering exceptional service while the AI handles lead generation and campaign optimization.

Who Is the Company Behind Marketing AI?

MarketMate AI

At MarketMate AI, our mission is to make high quality content accessible to small businesses everywhere with AI. We are dedicated to help small business owners, boutique agencies, and consultants scale their content marketing without hiring additional staff. As an intuitive content automation platform powered by AI, MarketMate focuses on messaging, content automation, and sales enablement. With MarketMate AI, you can generate tailored content for your buyer personas that seamlessly aligns with your brand messaging. Our platform is designed for ease of use - no need for sophisticated prompts and no word count limitations. MarketMate automates developing the first draft of your content and refines content with your expert input. It's that simple.

Average Rating: 5.0/5.0

Total Reviews: 11

How Do G2 Users Rate MarketMate AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind MarketMate AI?

Who Uses This Product?

  • Company Size: 91% Small, 9% Medium

What Are Recent G2 Reviews of MarketMate AI?

Mav

Mav is built for insurance agencies that want to work every lead — fresh, aged, or somewhere in between. Mav works your leads text-first, with Voice AI support when they want it, and the tone and knowledge of your best CSR. Leads get qualified, Mav pulls the info you actually need to quote, and connects warm, ready-to-buy prospects to a licensed producer with a live call transfer. What Mav does: Works every lead, every time, for as long as it takes — fresh, aged, previously quoted, or live transfers that didn't close. Most agencies (and most tools) stop chasing after one or two tries. Mav doesn't. In fact, 48% of conversions come from leads that went quiet and later re-engaged after Mav followed up. Texts, calls, and transfers — SMS-first outreach, inbound and outbound Voice AI when the lead prefers it, live call transfer to a licensed producer when they're ready. Qualifies — coverage type, prior carrier, drivers, property details, whatever your appetite requires. Helps you scale without building a call center — Mav runs 24/7 alongside the licensed producers you already have. 1 in 6 replies, qualifications, and live transfers happen on nights and weekends. Mav helps you capture all of them Who Mav is for: Growth-focused P&C insurance agencies. Mav works with independent agencies, captive agents, MGAs, and lead-buying operations. Any team that buys leads and needs them worked, Mav can help.

Who Is the Company Behind Mav?

  • Seller: Mav
  • Year Founded: 2015
  • HQ Location: Las Vegas, US
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Mavibot

Describe what you want, and Mavi, your AI agent, builds it: a sales funnel, a website, a CRM setup, an automation. No dashboard to learn, no developer to hire, just tell it what you need. Mavibot comes with everything a business needs to run online: CRM, chatbot builder, website and store builder, email campaigns, online courses. Zero commission on store sales. No technical background needed, though it works just as well if you have one.

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate Mavibot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Mavibot?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Mavibot?

Membitbot

Membit is the only off-the-shelf AI chatbot solution for enterprises. Membit provides built-in modules and ready made processes that make integration with organizations CRM/ERP systems incredibly easy.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Membitbot?

  • Seller: Membit
  • Year Founded: 2016
  • HQ Location: Fitzrovia, London , GB
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Membitbot?

MensajerIA

MensajerIA answers your business's WhatsApp messages around the clock in Spanish. It replies to questions, quotes your approved prices, books appointments straight into your calendar, and alerts you only when something actually needs a person. Customers get an answer at 11 pm or on a Sunday instead of waiting until Monday. It runs on the WhatsApp number you already use, so your customers notice nothing except that someone finally replies. Setup takes under a week: we build the script with you, using your prices, your hours, and the way you talk to your customers. Built for small businesses in Mexico — dental and medical practices, salons and barbershops, veterinary clinics, auto shops. Pricing is published, not quoted: $4,400 MXN per month plus a one-time $3,900 MXN setup, no lock-in contract.

Who Is the Company Behind MensajerIA?

Mentbot

Mentbot is comment automation for businesses that sell on Facebook and Instagram. When someone comments on a post, Mentbot replies under the comment and sends the commenter a private message in Messenger or Instagram Direct. A question like "How much?" becomes a conversation the seller can close, not a buyer who went cold waiting for an answer. Keyword and hashtag rules decide which reply goes out, and a rule can be limited to specific posts. Mentbot can also like or hide comments automatically, and it sends the seller a Telegram alert when a customer's message sits unread. Mentbot does one job. It is not a chatbot builder, so there are no flows to design. Plans are priced in US dollars by daily comment volume, from $9 to $49 a month. Every plan has every feature and unlimited Facebook Pages, and the 14-day free trial needs no credit card. Mentbot is built in Bangkok, Thailand.

Who Is the Company Behind Mentbot?

Mentera

Mentera is a healthcare operations and AI automation software platform that helps private healthcare practices centralize operations, automate workflows, and improve patient engagement across their existing technology stack. Mentera operates as an intelligent operational layer for healthcare organizations, connecting practice management systems, EHRs, CRMs, scheduling platforms, communication tools, and financial systems into a unified operating environment. Designed for independent and multi-location private practices in dental, medical spa, and veterinary industries, Mentera enables practice owners and operators to streamline day-to-day business operations without replacing the software they already use. The platform reduces administrative overhead, improves staff productivity, and enhances patient experience by eliminating manual coordination across disconnected systems. Core platform capabilities include: - Deep integrations with practice management systems, EHRs, CRMs, scheduling, communications, and billing platforms - AI-powered patient engagement and communications across SMS, voice, and web chat - Smart scheduling, digital intake, consent, and visit documentation automation - Unified CRM and patient record visibility across the organization - Workflow orchestration for front desk, operations, and clinical teams Mentera supports a wide range of operational use cases including appointment scheduling and confirmations, inbound patient inquiry management, standardized intake and consent workflows, front-desk and clinical team coordination, automated documentation generation, and real-time performance monitoring across the full practice lifecycle. Primary business outcomes and value drivers include: - Increased operational efficiency and reduced administrative workload - Improved patient satisfaction through consistent and timely engagement - Higher staff productivity without increasing headcount - Greater data visibility and operational control across locations - Scalable infrastructure to support practice growth By connecting systems and automating the work between them, Mentera enables private healthcare practices to operate with the efficiency and consistency of large healthcare organizations while preserving the personalized experience of a local practice.

Who Is the Company Behind Mentera?

  • Seller: Mentera
  • Year Founded: 2025
  • HQ Location: Sacramento, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Messaging Studio by 1440

1440 streamlines conversations with a unified messaging inbox, enables mobile employees to message on Salesforce’s native channels (such as SMS and WhatsApp) and extends channel support for Google, Instagram, X, LINE, and Kakaotalk.

Who Is the Company Behind Messaging Studio by 1440?

Mevo

What is Mevo? Mevo is a no-code bot builder that allows you to quickly and easily create conversational bots for your information collecting needs. Classical chatbots With Mevo, you can build and publish a bot-page, integrate as a popup to your landing page in minutes without any coding experience, thanks to its user-friendly drag-and-drop interface. Mevo offers a variety of features to make your information collecting experience smoother, including engagement analytics, session replays, and the ability to export your data in CSV format. You can also customize your bot with your own branding and set initial and fallback messages for your bot to use in case of no response. AI-powered chatbots Other than classical chatbots, Mevo allows you to create GPT-3 and GPT-4 powered chatbots too. You can switch between language models supported by OpenAI, train your bot with custom prompts with power of Mevo builder and replay all conversations between your bot and your customers, giving you greater insight into how your bot is performing. (You need to connect your OpenAI API key for using AI-powered features.)

Who Is the Company Behind Mevo?

Microcasting Customer Experience Platform

Microcasting provides an end-to-end customer experience platform that revolutionizes the customer journey through AI-driven content transformation. Connect with your prospects and customers on a deeper level through engaging content, personalized learning paths, and interactive learning.

Who Is the Company Behind Microcasting Customer Experience Platform?

MimikFlow

MimikFlow is an AI-powered LinkedIn prospecting platform that automates outreach while keeping messages human. Built for founders, sales teams, and agencies, it handles connection requests, personalized messages, profile views, and multi-step follow-up sequences through a single pipeline view. MimikFlow uses AI to tailor every message to the prospect's profile, bypassing generic templates that trigger spam detection. Native LinkedIn API integration via Unipile ensures safe sending limits and full account protection.

Average Rating: 4.8/5.0

Total Reviews: 4

Who Is the Company Behind MimikFlow?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MimikFlow?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026