Best Chatbots Software - Page 48

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

GuidedBot

GuidedBot is a rule-based chatbot that guides website visitors through predefined conversation flows using structured conversation trees. Administrators define all questions, answers, and pathways in advance, ensuring accuracy and eliminating unpredictable outputs common in AI-driven alternatives. Visitors navigate through button-based options rather than free-form text, making the platform ideal for sectors requiring compliance and precision. Data is hosted on German servers via Hetzner, adhering to DSGVO regulations. GuidedBot uses only essential session cookies for functionality, with no tracking tools, analytics, or third-party data transfers. Its dashboard allows administrators to build and manage conversation trees without programming skills. Multiple chatbots can be created and deployed across website sections using code snippets, each tailored to specific topics or departments.

Who Is the Company Behind GuidedBot?

Guideline Buddy

Guideline Buddy is an AI-powered assistant purpose-built for the mortgage industry. Designed by mortgage veterans, it helps underwriters, loan officers, processors, and compliance professionals instantly search, interpret, and apply investor guidelines across agencies like Fannie Mae, Freddie Mac, FHA, VA, USDA, and Non-QM lenders. Manually searching loan guidelines can be slow, inconsistent, and error-prone. Guideline Buddy centralizes this fragmented knowledge and delivers real-time answers backed by official investor sources. Users type in full loan scenarios using natural language, and the assistant returns accurate, investor-specific responses, citations included. It is used by mortgage professionals to improve speed, reduce risk, and standardize decisions across teams. Guideline Buddy is flexible enough to support common scenarios like income type eligibility, LTV limits, property type restrictions, and more complex use cases involving exceptions, overlays, or multi-layered program comparisons. Key features include: Natural language search that understands complex, real-world loan scenarios Side-by-side investor comparisons to identify the best fit across agencies and lenders Support for overlays, exceptions, and internal guidelines to reflect company policy Mobile-responsive UI and Spanish-language support for better team-wide accessibility Organization-specific tuning to align tone, precedent, and decisioning style Guideline Buddy acts as a 24/7 virtual scenario desk. It enables faster decisions by surfacing investor rules instantly and reduces reliance on tribal knowledge or siloed subject matter experts. It also helps with onboarding and training by offering consistent, repeatable guidance. The platform can be used as a standalone tool or integrated into loan origination systems, CRM platforms, and knowledge bases. Continuous updates ensure alignment with evolving investor requirements, regulatory changes, and company-specific preferences.

Who Is the Company Behind Guideline Buddy?

Gustabot

Gustabot enhances WhatsApp interactions with an AI-driven custom API interface.

Who Is the Company Behind Gustabot?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Hablo.pro

Hablo.pro is an AI-driven language learning platform designed to help users achieve B2-level proficiency in over 10 languages, including Spanish, French, German, Chinese, Japanese, and more. Central to the platform is Nacho, an AI tutor who engages learners in natural conversations, adapting to their skill level and learning style. Nacho provides gentle corrections and personalized feedback, facilitating rapid improvement in speaking abilities. By focusing on real-time, interactive dialogue, Hablo.pro enables users to build fluency and confidence efficiently, aiming to reach advanced language levels in months rather than years. Key Features and Functionality: - Multi-Language Support: Offers practice in over 10 languages, including English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, and Korean. - Adaptive AI Conversations: Nacho tailors conversations to the user's proficiency and learning preferences, ensuring engaging and effective practice sessions. - Real-Time Feedback: Provides immediate, personalized corrections and vocabulary suggestions during and after conversations to enhance learning. - Flexible Practice Sessions: Allows conversations up to 15 minutes, with subscription plans offering 200 minutes per month and unused minutes rolling over. - Transparent Pricing: Offers a free trial with 10 minutes of practice, a subscription plan at $12/month or $120/year, and a pay-as-you-go option for $8 per 100 minutes. Primary Value and User Solutions: Hablo.pro addresses the common challenge of finding consistent, judgment-free speaking practice in language learning. By simulating real-life conversations with an AI tutor, it provides a safe and flexible environment for users to practice speaking skills at their own pace. This approach helps learners overcome the fear of making mistakes, build confidence, and achieve conversational fluency more rapidly than traditional methods. Whether preparing for travel, professional opportunities, or personal enrichment, Hablo.pro offers a practical solution to mastering new languages through active engagement and personalized feedback.

Who Is the Company Behind Hablo.pro?

Hachidori

Hachidori is a no-code chatbot development platform designed to enhance user experiences across various communication channels, including LINE, web chat, and LINE WORKS. By leveraging advanced chatbot and API technologies, Hachidori enables businesses to improve customer lifetime value (LTV) and reduce operational costs. Its intuitive interface allows users to create and manage chatbots without any programming knowledge, facilitating seamless integration with existing systems and processes. Hachidori's comprehensive support system ensures that clients receive assistance throughout the entire implementation process, from initial planning to ongoing optimization. Key Features and Functionality: - Segmented Messaging: Deliver targeted messages based on user data, registration dates, and scenario interactions to enhance engagement. - Dynamic Rich Menus: Customize LINE's rich menus dynamically for each user, improving navigation and user experience. - Scenario-Based Interactions: Tailor surveys and diagnostics by adjusting questions according to user tags, ensuring relevance and accuracy. - Hybrid Chat Support: Combine automated responses with human intervention to provide efficient and personalized customer support. - Campaign Management: Implement and manage campaigns with incentives like instant wins and LINE points to boost user engagement. - Comprehensive Analytics: Access dashboards for conversation statistics, segment performance, and funnel analysis to inform decision-making. - Data Export: Export conversation logs, tags, and other data in CSV format for further analysis and reporting. - Scenario and FAQ Management: Easily edit conversation flows, FAQs, and language processing databases through a user-friendly interface. - API Integration: Seamlessly connect with external systems like CRM platforms to synchronize and utilize data effectively. Primary Value and Solutions Provided: Hachidori addresses the need for efficient and personalized customer communication by offering a versatile chatbot development platform that requires no coding skills. It empowers businesses to automate routine interactions, thereby reducing response times and operational costs. By enabling targeted messaging and dynamic content delivery, Hachidori enhances customer engagement and satisfaction. Its robust analytics and data management capabilities allow organizations to make informed decisions and continuously improve their communication strategies. Ultimately, Hachidori helps businesses build stronger relationships with their customers while optimizing internal processes.

Who Is the Company Behind Hachidori?

Hala.ai

Hala.ai is an AI platform (AI framework and Conversational UI) for businesses that use business software (SAP, Microsoft Dynamics, QuickBooks Online, and others). Our solution aims to automate routine activities, reduce operational costs, and allow the users to spend less time on repetitive work via blending the functionality of business applications into one conversational UI. We launched our first SaaS solution with 50 pre-built Digital Skills for QuickBooks Online in December 2020.

Who Is the Company Behind Hala.ai?

  • Seller: Hala.ai
  • Year Founded: 2017
  • HQ Location: Tallinn, EE
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Happilee

Happilee is an all-in-one WhatsApp marketing and customer engagement platform powered by the WhatsApp Business API, designed to help businesses grow smarter. With Happilee, companies can easily send bulk broadcasts, run interactive campaigns, automate customer conversations with chatbots, and manage leads — all from a single, user-friendly dashboard. Our platform empowers businesses of all sizes to: Reach customers instantly with personalized WhatsApp messages using the WhatsApp Business API. Automate workflows through intelligent chatbots and campaign tools. Boost sales and engagement with offers, updates, and two-way conversations. Analyze performance with advanced reporting and insights. By combining simplicity with the power of the WhatsApp Business API, Happilee makes WhatsApp marketing fast, effective, and scalable. Whether you’re a small business or a growing enterprise, Happilee helps you connect, engage, and build lasting customer relationships.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Happilee?

  • Seller: Happilee
  • HQ Location: Trivandrum, IN
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®
  • Phone: +91 7012987721

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Happilee?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of Happilee, enhancing efficiency and streamlining client communication effortlessly.
  • Users appreciate the automation ease of Happilee, allowing them to focus on deals rather than repetitive tasks.
  • Users value the time-saving automation of Happilee, allowing them to focus on closing deals efficiently.

What Are Recent G2 Reviews of Happilee?

HaveFunnels

HaveFunnels is an omnichannel customer-engagement platform that unifies every conversation your business has—across WhatsApp, Instagram, Facebook Messenger, web chat, email and SMS—into a single AI-powered workspace. Built for high-growth B2B & B2C companies, it replaces a patchwork of point tools with one inbox, one automation engine and one analytics layer, so teams never miss a lead and customers always get fast, contextual responses.

Who Is the Company Behind HaveFunnels?

HeiChat

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind HeiChat?

  • Seller: Heichat
  • Year Founded: 2018
  • HQ Location: Boulder, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About HeiChat?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use in HeiChat, enjoying its smooth navigation and intelligent interactions.
  • Users appreciate the ease of use of HeiChat, enjoying its intelligent and context-aware conversational abilities.
  • Users enjoy the smooth and responsive interface of HeiChat, making navigation simple and user-friendly.
  • Users appreciate the smooth and responsive interface of HeiChat, making navigation and usage effortless.
Cons
  • Users find HeiChat has limitations with complex queries, often needing manual intervention for detailed responses.

What Are Recent G2 Reviews of HeiChat?

hello24

Hello24.ai is a conversational commerce platform to support your sales, marketing, and customer service. We help companies build strong customer relationships through Whatsapp and other popular messaging apps. Our platform enables companies to 1. Sell their products through Whatsapp 24/7 through commerce-bots 2. Deploy marketing campaigns to reach customers on Whatsapp 3. Support customers on chat through our advanced chat automation engine Our platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate hello24?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind hello24?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of hello24?

HelloBot

Hellobot - an advanced voice bot

Who Is the Company Behind HelloBot?

Hello Moe

Moe is a one-stop shop for chatbots, live chat and messaging. Build and launch chatbots in minutes. with our no-code bot builder. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time. Engage every customer. Capture leads. Automate FAQ's. Sell more

Who Is the Company Behind Hello Moe?

Helpfeel

Who Is the Company Behind Helpfeel?

  • Seller: Gyazo
  • Year Founded: 2007
  • HQ Location: Kyoto, Kyoto
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Herbie.AI

Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture digital smart assistant who can speak to your customers and support them by resolving their queries, purchases and so on. Herbie digitally transforms your business by interacting with your customers in their preferred language. This artificially intelligent bot, an unprecedented and sophisticated voice assistant is far beyond conventional Chatbot.

Who Is the Company Behind Herbie.AI?

Hexabot

Hexabot is a powerful and versatile open-source chatbot platform designed to simplify the creation and management of intelligent conversational AI chatbots/agents. Whether you're a business owner seeking to automate customer interactions, an organization looking to engage your audience, or a developer wanting to integrate conversational AI into your applications, Hexabot provides the tools and flexibility you need.

Who Is the Company Behind Hexabot?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026