Best Call Compliance Software - Page 3

etops MiFID Recorder

LexisNexis Phone Disconnect Verify

LexisNexis® Phone Disconnect Verify is a non-FCRA product that can strengthen your calling strategies. It allows you to confirm if a phone number has been reported as disconnected after the consumer’s consent date. You can then cleanse your lists of these “risky numbers.” Using Phone Disconnect Verify may qualify you for a "safe harbor" from TCPA liability for certain reassigned numbers you've called or texted. This helps you avoid compliance fines and penalties as well as potential consumer litigation.

Onsoft Voice Recording

OptimalDial Spam Monitoring

OptimalDial Spam Monitoring is a caller ID reputation monitoring solution that helps outbound sales teams detect when carriers flag their phone numbers as spam and manage the remediation process. It is designed for SDR teams, sales managers, and revenue operations professionals who rely on outbound calling and need to ensure their caller IDs are not being labeled as "Spam Risk," "Scam Likely," or "Fraud Risk" by major US carriers. When a carrier flags an outbound number, prospects see a spam label on their incoming call screen and are far less likely to answer. Most teams have no visibility into when this happens, and connect rates can drop significantly before anyone notices. Spam Monitoring addresses this by running automated daily tests against each monitored number. Key features and capabilities: Real-device testing: Each outbound number is tested daily by placing actual calls to physical phones on AT&T, T-Mobile, and Verizon carrier networks. This is not a database lookup or API-based check — it replicates what the prospect actually sees. Screenshot evidence: Every test result includes a screenshot of the incoming call as displayed on the carrier device, providing unambiguous proof of whether a number is clean or flagged and which specific label was applied. Automated email alerts: When a flag is detected, all team members in the organization are notified immediately with the affected number, carrier, and spam label. Assisted remediation: Users can request remediation with one click. OptimalDial contacts the carrier directly on the user's behalf to get the flag removed, and the status is tracked in the dashboard. Ownership verification: Numbers are verified via a short automated call before monitoring begins, confirming the user controls the number. Spam Monitoring is included in every OptimalDial plan and currently supports US and Canada (+1) numbers. No integrations or workflow changes are required.

Quvu

Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.

Average Rating: 3.0/5.0

Total Reviews: 1

RoboKiller

RoboKiller Enterprise is a comprehensive suite of FCC-compliant solutions designed to protect businesses from disruptive robocalls and robotexts. Leveraging advanced technologies such as artificial intelligence, machine learning, and audio fingerprinting, RoboKiller Enterprise effectively blocks up to 99.9% of spam calls, ensuring seamless and secure communication channels for organizations. Key Features and Functionality: - Easy Setup and Customization: Businesses can effortlessly configure their dashboards and adjust call-blocking sensitivity settings to align with specific operational needs. The platform allows management of block and allow lists, custom call events, and pre-recorded announcements, providing full control over communication processes. - Advanced Spam Detection: Utilizing audio-fingerprinting technology, RoboKiller Enterprise combats phone number spoofing and accurately identifies and blocks inbound spam calls. - Extensive Spam Database: Access to a continually expanding database of over 1.5 billion known spam numbers enhances the system's ability to detect and prevent unwanted communications. - Robotext Blocking: The Command API feature extends protection to include robotexts, addressing the growing threat of SMS-based scams and ensuring comprehensive coverage against various forms of spam. Primary Value and Problem Solved: RoboKiller Enterprise addresses the critical issue of spam calls and texts that can disrupt business operations, compromise security, and tarnish reputations. By implementing this solution, organizations can safeguard their communication channels, enhance productivity, and maintain trust with clients and partners. Additionally, RoboKiller Enterprise assists businesses in complying with STIR/SHAKEN regulations and establishing effective robocall mitigation plans, further fortifying their defenses against fraudulent activities.

Safe Select

Designed specifically for customers who need powerful and compliant functionality and performance, Safe Select from Customer Dynamics is a high-performance, robust, easy-to-use, web-based solution that scales TCPA and Florida Robocall compliant dialing campaigns from thousands to millions of records effortlessly.

Sansay NSS: A Complete STIR/SHAKEN Solution

The Sansay STIR/SHAKEN service empowers service providers to comply with the STIR/SHAKEN framework. It delivers high performance, geo-redundancy, robust call authentication, and call verification services. The Sansay service can be deployed in any virtual environment, as an appliance in your datacenter or fully managed by Sansay. Sansay is a certificate authority in the United States and Canada, which allows your organization to obtain a STIR/SHAKEN-compliant certificate and expedite testing.

Scrub DNC

Scrub DNC Pro is the ultimate in scrubbing solutions. It allows you to import all of your DNC lists and scrub all your Lead lists against them simultaneously while providing advanced output options to give you complete control over your Do Not Call lists!

TCPA Safe Harbor Solutions including Litigator Scrub

Agents who use the Integration Dialer can easily combine the power of the Contact Center Compliance scrubbing engine into their PureCloud and PureConnect experience. Perform bulk list cleansing to stay compliant with TCPA and DNC laws and regulations. Leverage our integration with Priority Dialing (Just-In-Time) to identify cell phones, land lines, reassigned numbers, and remove serial litigants from your data in real-time. Simplify state holiday and calling time restrictions with up to the minute data.

TPS Clear

tpsmydata

tpsmydata is an online solution that enables you to quickly screen your telephone data against the TPS & CTPS. The TPS is the Telephone Preference Service. It is a central register of individuals in the United Kingdom who have opted out of receiving live marketing calls. The TPS also covers sole traders and some partnerships. You can also make live calls without consent to a number if it is not listed on the TPS – but only if that person hasn’t objected to your calls in the past and you are not marketing claims management services. The CTPS is the Corporate TPS. It works in the same way as the TPS, but for UK companies and other corporate bodies (limited liability partnerships, Scottish partnerships and government bodies). You can make live calls to any business number that is not registered on the TPS or the CTPS, but only if they haven’t objected to your calls in the past and you are not marketing claims management services. Ensure compliance on your sales/marketing calls and avoid the risk of fines of up to £500k from the ICO and associated reputational damage.