OptimalDial Answer Intent

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OptimalDial's Answer Intent analyzes phone numbers on your outbound call list to identify which contacts are likely to pick up calls from unknown numbers – before your reps ever dial. Upload a CSV from any data source (Apollo, ZoomInfo, Cognism, or any other provider), and get back a prioritized list with each contact labeled: Likely Answer, Likely Voicemail, Call Screening, or Not Mobile. Answer Intent works by verifying mobile numbers via carrier lookups, then collecting real behavioral data on each contact's answering patterns. This isn't predictive modeling or database lookups – it's based on observed behavior. Contacts flagged as Likely Answer consistently connect at 25–30%, compared to the typical 3–5% cold call connect rate. The product also detects iOS Call Screening and Google Call Screen, which affect roughly 15–20% of mobile numbers. Currently supports US and Canada (+1) numbers. Answer Intent is dialer-agnostic – results export as CSV to any dialer or CRM (HubSpot, Salesforce, Outreach, Salesloft, etc.). No integrations to configure, no workflow changes required.

OptimalDial Spam Monitoring

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OptimalDial Spam Monitoring tests your outbound caller IDs daily against AT&T, T-Mobile, and Verizon using real devices on real carrier networks — not database lookups or crowdsourced data. When a carrier flags one of your numbers as "Spam Risk," "Scam Likely," or "Fraud Risk," you're notified immediately with a screenshot showing exactly how the call appeared on the prospect's phone. Outbound sales teams lose connect rates when their caller IDs get flagged by carriers, and it often goes undetected for weeks. Reps keep dialing from numbers that prospects see labeled as spam, burning through lists with no awareness of the problem. Spam Monitoring gives teams visibility into this by automating daily test calls from each monitored number to physical devices on all three major US carrier networks. Each test result includes a real screenshot of the incoming call as it appeared on the carrier device, so there's no ambiguity about whether a number is clean or flagged. When a flag is detected, the entire team is alerted via email with the specific number, carrier, and spam label. Users can request remediation with one click – OptimalDial's team contacts the carrier directly to get the flag removed and tracks the status in the dashboard. Spam Monitoring is included in every OptimalDial plan. Currently supports US and Canada (+1) numbers. No integrations required – users add their outbound numbers to the dashboard and monitoring begins after a quick ownership verification call.