Best Call Center Infrastructure (CCI) Software - Page 17

Comstice

Comstice is a Cisco Solution Partner that creates ideas for simple business solutions. Focusing on customer collaboration, Big Data Analytics and Software-Defined Networks (SDN), Comstice utilizes mobile features for greater customer experience and more efficient use of workforce. By helping employees connect as a team, Comstice enables enterprises to run better customer service, responsive business for ever changing customer demands and outperform in competition. Head office in London, and US office in Houston, Comstice provides services and support across the world.

Contact CX

Omnichannel contact center specializing giving customers full control of their consumer experience. We offer full voice dialing, advanced ivr, hunt group rules with options to handle up to 50 work items concurrently - text, call, forms, etc, QA evaluation, Workforce Management, transcription, payloads on call delivery.. and more. Simple enough for small business, feature rich for enterprise. We have partners willing to help with your custom implementation, reach out to learn more!

Contaque

Contaque is a call center solution which embraces internet and open source technology that integrates with your existing voice and data systems.

Average Rating: 5.0/5.0

Total Reviews: 2

Corizon

Corizon is a platform that combines the bits of business applications, giving the users the right information at the right time, to do their jobs better. The Corizon approach delivers project payback by addressing critical pain pointone process at a time.

Corvid AI Digital Receptionist

Corvid AI's Digital Receptionist is New Zealand's SMS-first AI receptionist for tradies and small businesses. When a call is missed, it texts the caller back within 60 seconds - in your business name - collecting their name, number, and reason for calling. You receive a qualified lead summary by text, ready to follow up. Unlike voice AI that answers with a robot voice, Corvid AI is SMS-first. Customers reply to a friendly text rather than speaking to an automated system - higher response rates, cleaner lead data, better experience. Works 24/7 including evenings, weekends, and public holidays. Setup takes under an hour - no change to your existing number, no hardware, no technical experience required. Built for electricians, plumbers, builders, HVAC, solar installers, landscapers, roofers, hair stylists, cleaners, painters, real estate, and any NZ business that receives inbound calls. Two plans available: the Standard Plan is $99 to set up, then $99/month for your first 3 months, rising to $179/month after that. Or choose Pay As You Go - no setup fee, just $29/month plus $2.50 per conversation, with no cap. No contract on either plan - cancel anytime.

Courtesy Connection

Courtesy Connection provides property management answering service software for the multifamily, student, affordable, and senior housing verticals of property management. Core features include a customizable missed call forwarding phone tree, real-time call routing, voicemail transcription, voicemail translation, portfolio reporting, mobile apps, and much more.

CrazyCall

Put an end to interview-like customer support phone calls

CRM for Contact Centers

Better Customer Experiences, Better Operations with VContactCenter for Support and Service The contact center can make or break customer relationships – you need to optimize each interaction to earn your customer’s business. Throw in tight margins, turnover, and the challenges of keeping all customers’ data segmented, and it’s clear that the right contact center CRM is crucial. VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments – on-premise, via private cloud, or SaaS/public cloud.

CTStage 7DX

Custom Call Center Dialer Solution

We'll build a custom server for you, ensuring your dialing system is perfectly optimized for your business operations. Our call center dialer can be modified and personalized, enabling seamless operation and boosting your team's efficiency. This dedicated server ensures data security. Try Our Advanced Dialer With A Live Demo : https://demo.kingasterisk.com

CustomerView

Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.

DailEasy

Décroche Toujours

Décroche Toujours is the AI receptionist built for trades and home-service businesses. While you're on the job site, it answers every call on your behalf: professional greeting, understanding of the customer's request, qualification and conversion into a quote. Every missed call becomes an opportunity instead of lost revenue. No commitment, 14-day trial, from €99/month (150 minutes included).

DeepCall

DeepCall is an AI powered cloud contact center & unified communication platform built by Sarv.com to run large-scale, mission-critical customer interactions. It enables enterprises and government institutions to manage inbound and outbound voice and digital channels from a single platform. DeepCall supports cloud telephony, IVR, ACD, voice broadcasting, number masking, hosted numbers, and omnichannel engagement across Voice, SMS, Workspace, AI, Workflow. The platform is designed for extreme scale and reliability, managing 107 million plus calls daily and powering millions of emergency responses across India’s national and state helplines like 112. DeepCall integrates seamlessly with multiple CRM systems through APIs and webhooks, enabling automated workflows and real-time insights. With built-in conversational AI, speech intelligence, and analytics, DeepCall helps organizations improve responsiveness, compliance, and customer experience while maintaining 99.99 percent uptime and enterprise-grade security.

DeepCall