Best Business Instant Messaging Software for Small Business - Page 4

How Many Business Instant Messaging Software Products Does G2 Track?

Total Products under this Category: 119

Category Stats (Aug 2026)

  • Average Rating: 4.45/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Jostle (+0.24%) - Among all products in this category, Jostle recorded the largest rating increase compared to last month

Last updated: August 04, 2026

How Does G2 Rank Business Instant Messaging Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 215,700+ Authentic Reviews
  • 119+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Business Instant Messaging Software

G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence

Highlighted products: Slack, Microsoft Teams, Google Workspace, Zoom Workplace, ClickUp, Connecteam, Microsoft 365, and Webex Suite.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=slack&focus%5B%5D=microsoft-teams&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=clickup&focus%5B%5D=connecteam&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&segment=small-business)

Sponsored

eMaint

eMaint is a configurable, enterprise-scale Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) solution designed to assist organizations in standardizing maintenance practices across multiple sites. Its primary focus is to enhance operational uptime and maintain audit readiness without disrupting the workflow of technicians. By providing a centralized platform, eMaint ensures that maintenance processes are streamlined and efficient, catering to the specific needs of diverse industries. Targeted at multi-site operations, eMaint addresses the common challenge of data silos that can hinder effective maintenance management. The platform enforces governance and facilitates consistent processes and reporting across global facilities while still allowing for local flexibility. This adaptability makes eMaint suitable for various sectors, including regulated industries such as life sciences, automotive, oil and gas, energy, and food and beverage, where compliance and traceability are paramount. With features like built-in audit trails, e-signatures compliant with 21 CFR Part 11, and validation support, eMaint enables teams to maintain continuous audit readiness and mitigate risks associated with non-compliance. One of the standout features of eMaint is its ability to adapt to real-world maintenance processes. The platform offers configurable workflows, mobile tools, and role-based dashboards, which contribute to strong technician adoption and precise data capture. This flexibility allows organizations to tailor the system to their specific operational needs, ensuring that maintenance activities are conducted efficiently and effectively. The user-friendly interface and mobile capabilities empower technicians to access vital information and complete tasks on the go, further enhancing productivity. Additionally, eMaint is backed by Fluke and Fortive, providing users with an open and connected ecosystem that integrates seamlessly with ERP, IoT, and other enterprise systems. This connectivity enables organizations to transition from reactive to proactive maintenance strategies, ultimately leading to improved asset reliability and performance. The combination of advanced technology, industry expertise, and ongoing support positions eMaint as a comprehensive solution for organizations looking to enhance their maintenance operations and scale reliability with confidence.

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Teams.cc by 500apps

Teams.cc by 500apps is a Team Chat Software, it transforms the way your team collaborates with unlimited team messaging, secure file-sharing, channel management, in-app video calling, and powerful productivity tools, all under one platform. 1. Enhanced Channel Management - Teams.cc enables you to rapidly develop and maintain channels in order to increase the overall productivity of your team. The software's interface is simple to navigate, and you'll be adding new members with just a few clicks. 2. Third-party Integrations - With Teams.cc, you can also integrate the top apps on the market. The concept is that you don't have to switch between applications when working on different activities. Instead, integration is done to ensure that you work from a single dashboard, which is exactly what Teams.cc provides. 3. Voice and Video Calls - Teams.cc is backed by another powerful app by500 apps and that is 500Conference. You can initiate video chat in a channel or with the individual using any device even when you are far from your workplace. 4. Secure Messaging - Your communications will be safely stored in the cloud if you use secure messaging. This lets your team share files without having to be concerned about cyber threats affecting your system. 5. Stay in Sync - Teams.cc is a cloud-based service that can be accessed from anywhere with an internet connection. The mobile access feature also ensures that your team interacts effectively even if they are not physically present.

Average Rating: 4.4/5.0

Total Reviews: 35

How Do G2 Users Rate Teams.cc by 500apps?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.8/10)
  • Web Application: 8.7/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 7.9/10 (Category avg: 8.4/10)
  • File Sharing: 8.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Teams.cc by 500apps?

  • Seller: 500apps
  • Year Founded: 2019
  • HQ Location: New York, California
  • Twitter: @SitePing500apps
    26 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 46% Small, 37% Medium

What Do G2 Reviewers Say About Teams.cc by 500apps?

AI-generated summary from verified user reviews

Pros
  • Users love the organized communication of Teams.cc, ensuring clear conversations and efficient collaboration across global teams.
  • Users appreciate the ease of use of Teams.cc for organized communication and efficient collaboration without confusion.
  • Users love the effective team collaboration features, enhancing productivity and connectivity among coworkers in real time.
  • Users find the initial setup straightforward, allowing quick access to Teams.cc's organized communication features.
  • Users value the convenience of Teams.cc by 500apps, which streamlines remote communication and enhances productivity effortlessly.
Cons
  • Users experience occasional slow loading times that affect navigation and overall efficiency within Teams.cc.
  • Users find the steep learning curve challenging, affecting full adoption and ease of starting meetings.
  • Users find Teams.cc lacking in essential features, particularly for managing large teams and enhancing HR processes.
  • Users experience frequent software glitches that disrupt functionality, such as sudden shutdowns and notification issues.
  • Some users experience connectivity issues like low call quality and video freezing, affecting overall satisfaction.

What Are Recent G2 Reviews of Teams.cc by 500apps?

What Are G2 Users Discussing About Teams.cc by 500apps?

Jostle

Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting the joy into work and the life into organizations.

Average Rating: 4.6/5.0

Total Reviews: 244

How Do G2 Users Rate Jostle?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.1/10 (Category avg: 8.4/10)
  • File Sharing: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Jostle?

  • Seller: Jostle Corporation
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Vancouver
  • Twitter: @JostleMe
    4,305 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager
  • Top Industries: Non-Profit Organization Management, Construction
  • Company Size: 74% Medium, 15% Small

What Do G2 Reviewers Say About Jostle?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jostle, highlighting its user-friendly interface and efficient organization tools.
  • Users enjoy the user-friendly design of Jostle, which simplifies navigation and enhances content accessibility.
  • Users love how Jostle enhances team collaboration, fostering community and keeping everyone connected and informed.
  • Users appreciate the effective communication tools of Jostle, fostering team connection and enhancing overall engagement.
  • Users appreciate the growing engagement with Jostle, praising its ease of use and seamless updates in communication.
Cons
  • Users experience slow loading times during initial setup and bulk uploads, impacting overall engagement with Jostle.
  • Users find the inefficient searching process frustrating due to inconsistent methods for obtaining search results.
  • Users experience occasional login issues, but these are promptly resolved by the supportive team.
  • Users desire a lack of critical notification settings for important content, risking missed key communications.
  • Users note the inconsistent search methods in Jostle, making it difficult to reliably find desired content.

What Are Recent G2 Reviews of Jostle?

What Are G2 Users Discussing About Jostle?

Workstorm

Workstorm is a productivity platform built to protect privacy and confidentiality, connect teams, and streamline projects.

Average Rating: 4.4/5.0

Total Reviews: 40

How Do G2 Users Rate Workstorm?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Web Application: 9.3/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.9/10 (Category avg: 8.4/10)
  • File Sharing: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Workstorm?

  • Seller: Workstorm
  • Year Founded: 2015
  • HQ Location: Chicago, Illinois
  • Twitter: @WorkstormHQ
    102 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Online Media
  • Company Size: 45% Medium, 43% Small

What Do G2 Reviewers Say About Workstorm?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Workstorm exceptional, especially for scheduling and collaboration tasks.
  • Users love the smooth file sharing experience in Workstorm, enhancing collaboration and efficiency in their workflows.
  • Users praise the real-time screen sharing feature of Workstorm, enhancing collaboration and productivity securely.
  • Users appreciate the seamless video conferencing capabilities in Workstorm, enhancing communication and collaboration efficiency.
  • Users appreciate the superior video quality of Workstorm, enhancing their video conferencing experience significantly.
Cons
  • Users note the high cost of Workstorm's plans, which seem less competitive compared to similar tools.
  • Users note the limited features in the trial version, prompting an upgrade for full benefits.
  • Users find that missing features slow down navigation and hinder their ability to utilize the platform effectively.
  • Users face slow loading times that hinder app navigation and limit feature utilization on Workstorm.
  • Users find the subscription costs of Workstorm to be relatively high compared to similar tools, lacking a trial version.

What Are Recent G2 Reviews of Workstorm?

What Are G2 Users Discussing About Workstorm?

Edworking

Edworking is an AI powered workspace that brings project management, documents, team chat, video meetings, file sharing, and search together in one place. Teams plan work with list and kanban views, manage sprints, assign owners, set due dates and estimates, and break down tasks with subtasks and checklists. Conversations stay in context with chats inside tasks, private messages, team spaces, and meeting rooms. Start a video call from any conversation when sync is faster than typing. Share and preview files where work happens, and use quick video stories for async updates. AI is woven across the platform to help you move faster. In documents, AI assists with drafting, rephrasing, and summarizing so writing feels effortless. In search, AI finds answers across documents, images, PDFs, and files in seconds, not just keyword matches but intent aware results. In chat and tasks, smart suggestions help you keep work organized and progress unblocked. Edworking is designed for startups, agencies, and SMBs that want fewer tools and better alignment across product, marketing, operations, and client delivery. It reduces tool switching, preserves context, and gives clear visibility from planning to delivery. Pricing is flexible with per user plans for focused teams and a team license with a single flat rate for unlimited users. Choose monthly for flexibility or yearly for savings. Edworking helps you replace scattered apps with one integrated workspace so your team can collaborate clearly, deliver faster, and stay on the same page.

Average Rating: 4.7/5.0

Total Reviews: 28

How Do G2 Users Rate Edworking?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.3/10 (Category avg: 8.4/10)
  • File Sharing: 9.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Edworking?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 83% Small, 21% Medium

What Do G2 Reviewers Say About Edworking?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Edworking, making it easy to manage tasks and communication efficiently.
  • Users value the direct and secure file sharing in Edworking, appreciating its simplicity and efficiency in collaboration.
  • Users value the high security features of Edworking, ensuring confidential communication and document sharing with peace of mind.
  • Users value Edworking for its efficient communication tools, enabling secure messaging and effective team collaboration.
  • Users value the easy access to centralized business operations and secure communication capabilities with Edworking.
Cons
  • Users face persistent connection issues, leading to dropped calls and frustrating internet connectivity problems.
  • Users frequently face connectivity issues like dropped calls and poor internet, impacting their overall experience.
  • Users feel that customer support response times are slow and suggest improvements for a better overall experience.
  • Users feel that integration issues hinder Edworking's performance and call for improved responsiveness and app compatibility.
  • Users find the lack of integration with third-party apps frustrating and desire quicker customer support responses.

What Are Recent G2 Reviews of Edworking?

What Are G2 Users Discussing About Edworking?

AstraChat - Direct XMPP Client

AstraChat is a lightweight, standalone Jabber (XMPP) client designed for direct and secure communication without intermediaries. It connects directly to your XMPP server, ensuring efficient and private messaging. AstraChat is compatible across multiple platforms, including Windows, macOS, Linux, Android, and iOS, providing seamless communication across devices. Its efficient design ensures minimal battery and data usage, making it suitable for both personal and enterprise use. Key Features and Functionality: - Direct XMPP Connection: Connects directly to your XMPP server without any proxies, ensuring secure and private communication. - Cross-Platform Support: Available on Windows, macOS, Linux, Android, and iOS, allowing for seamless communication across devices. - VoIP Calling: Supports voice calls between clients using Jingle, facilitating real-time communication. - Group Chats: Enables users to create and participate in group conversations, enhancing collaborative communication. - File Sharing: Allows for fast sharing of pictures, documents, and other files with contacts. - Message Delivery Receipts: Provides sent, delivered, and read statuses for messages, ensuring clear communication. - Secure Communication: Utilizes SSL and TLS protocols to encrypt communications, safeguarding user data. - Efficient Resource Usage: Optimized for low battery and data consumption, making it ideal for mobile devices. Primary Value and User Solutions: AstraChat offers a secure and efficient messaging solution for individuals and organizations seeking direct communication without intermediaries. Its cross-platform compatibility ensures users can stay connected across various devices, while features like VoIP calling, group chats, and file sharing enhance collaboration. The application's emphasis on security, with end-to-end encryption and direct server connections, addresses privacy concerns, making it suitable for sectors that prioritize data confidentiality, such as government, finance, and healthcare. Additionally, AstraChat's efficient design ensures minimal resource consumption, providing a reliable communication tool without compromising device performance.

Average Rating: 4.7/5.0

Total Reviews: 39

How Do G2 Users Rate AstraChat - Direct XMPP Client?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.8/10)
  • Web Application: 9.4/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 9.2/10 (Category avg: 8.4/10)
  • File Sharing: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind AstraChat - Direct XMPP Client?

  • Seller: Rockliffe Systems
  • Year Founded: 1995
  • HQ Location: Campbell, CA
  • Twitter: @MailSite
    6 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Engineer
  • Top Industries: Marketing and Advertising, Newspapers
  • Company Size: 46% Medium, 26% Large

What Do G2 Reviewers Say About AstraChat - Direct XMPP Client?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of AstraChat, appreciating its quick setup and reliable performance for messaging.
  • Users commend AstraChat for its reliable performance and straightforward setup, ensuring effective communication across platforms.
  • Users value the strong security features of AstraChat, ensuring encrypted chats for trustworthy communication across devices.
  • Users find setup quick and easy with AstraChat, enabling reliable messaging without complications from the start.
  • Users value the simple and easy-to-use interface of AstraChat, enabling fast setup and reliable communication.
Cons
  • Users encounter connectivity issues with AstraChat, experiencing frustrating connection drops that impact overall usability.
  • Users find AstraChat's interface not intuitive, making navigation and use of features feel clunky and outdated.
  • Users note a need for improved group management features, emphasizing the desire for more intuitive controls and usability enhancements.
  • Users find a lack of clarity in some features and settings, impacting overall ease of use with AstraChat.
  • Users find the learning curve steep with AstraChat due to its dated interface and unclear settings features.

What Are Recent G2 Reviews of AstraChat - Direct XMPP Client?

What Are G2 Users Discussing About AstraChat - Direct XMPP Client?

TalkFreely

TalkFreely is a comprehensive employee engagement and internal communication platform designed to connect and engage every employee within an organization. It offers a real-time communication channel that bridges gaps across functions, locations, and time zones, ensuring seamless information flow and collaboration. The platform is quick to deploy, easy to use, and customizable to reflect your organization's branding and specific needs. Key Features and Functionality: - News & Videos: Deliver targeted and engaging news updates to keep employees informed. - Innovation & Ideas: Foster a culture of innovation by encouraging staff to share ideas and best practices. - Group Messaging: Send important updates and notifications to specific groups or the entire organization. - Employee Recognition: Promote a positive workplace culture by enabling peer-to-peer recognition and appreciation. - Surveys & Polls: Capture employee feedback through customizable surveys and polls, giving staff a voice in organizational matters. - Engagement Pulse: Monitor and measure employee engagement levels to identify areas for improvement. - Document Library: Provide a centralized, searchable repository for important company documents. - Bespoke Forms: Offer easy access to company forms, streamlining administrative processes. - Company Discussions: Encourage participation in company-wide discussions to enhance collaboration and transparency. - Calendars & Events: Raise awareness of events and encourage participation through integrated calendars. - API & Integrations: Integrate with existing employee services to provide a seamless user experience. - Analytics & Reporting: Gain insights into communication effectiveness and employee engagement through comprehensive analytics. Primary Value and Solutions Provided: TalkFreely addresses the challenge of effectively communicating and engaging with employees across various levels and locations. By providing a unified platform, it ensures that all employees receive timely and relevant information, fostering a sense of inclusion and alignment with organizational goals. The platform's interactive features, such as surveys, polls, and recognition tools, empower employees to voice their opinions and celebrate achievements, thereby enhancing overall engagement and satisfaction. Additionally, the analytics and reporting capabilities enable organizations to monitor engagement levels and refine their communication strategies for continuous improvement.

Average Rating: 4.3/5.0

Total Reviews: 38

How Do G2 Users Rate TalkFreely?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Web Application: 8.8/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.2/10 (Category avg: 8.4/10)
  • File Sharing: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind TalkFreely?

  • Seller: TalkFreely
  • Year Founded: 2005
  • HQ Location: Liss, Hampshire
  • Twitter: @TalkFreely
    2,025 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 41% Medium, 39% Small

What Do G2 Reviewers Say About TalkFreely?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use in TalkFreely, offering a simple, clean interface for effortless communication.
  • Users appreciate the easy and secure communication of TalkFreely, allowing for quick and stress-free conversations.
  • Users value TalkFreely for its intuitive design, making communication smooth, simple, and stress-free without distractions.
  • Users praise the easy setup of TalkFreely, enabling quick and seamless communication without complications.
  • Users love that TalkFreely feels like a modern app, fostering community and simplifying daily communication effortlessly.
Cons
  • Users experience frustrating connectivity issues with rich content, especially in areas with poor signal, affecting usability.
  • Users find the cost of TalkFreely to be expensive for smaller teams, potentially limiting accessibility for them.
  • Users face a learning curve for advanced features, requiring extra time and assistance to fully utilize TalkFreely.
  • Users note the missing features in TalkFreely, wishing for more customization and advanced options for enhanced collaboration.
  • Users report integration issues with TalkFreely, finding it hard to sync with essential tools like CRM and PM software.

What Are Recent G2 Reviews of TalkFreely?

What Are G2 Users Discussing About TalkFreely?

SPACE Channel

SPACE Channel is a fast team communication tool with minimal but required features so that teams enjoy working with no confusion. The simple UX makes it easy to use for teams. Create channels for purposeful and organized communications. In-app meetings promote quick decision-making and real-time collaboration. Search and find the desired information effortlessly and in no time. Channel boosts the productivity of the team by accelerating and streamlining the strategy and execution.

Average Rating: 4.1/5.0

Total Reviews: 13

How Do G2 Users Rate SPACE Channel?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 8.8/10)
  • Web Application: 7.5/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 5.8/10 (Category avg: 8.4/10)
  • File Sharing: 7.9/10 (Category avg: 8.9/10)

Who Is the Company Behind SPACE Channel?

Who Uses This Product?

  • Company Size: 77% Small, 15% Medium

What Do G2 Reviewers Say About SPACE Channel?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time communication on SPACE Channel, enhancing collaboration and connectivity within their work groups.
  • Users appreciate the ease of use of SPACE Channel, finding complex topics clear and engaging with quality visuals.
  • Users appreciate the intuitive explanations of SPACE Channel, enjoying clear, engaging content that simplifies complex topics.
  • Users appreciate the clear and organized explanations of complex space topics, enhancing their understanding and enjoyment.
  • Users appreciate the clear and engaging explanations of complex space topics, enhanced by high-quality visuals and organization.
Cons
  • Users experience integration issues with partner tools, impacting functionality and overall user satisfaction.
  • Users face performance issues with SPACE Channel, noting high resource consumption that drains battery life rapidly.
  • Users report software glitches causing UI issues and frequent hanging, impacting their overall experience.

What Are Recent G2 Reviews of SPACE Channel?

What Are G2 Users Discussing About SPACE Channel?