AutoSoft Online is cloud-based shop management software for auto repair shops, rebuilt from the ground up on the AutoSoft Web platform. It runs your whole shop from any device with internet: Windows, Mac, Linux, iPhone or Android, with nothing to install. Write estimates, run digital vehicle inspections, text customers, take card payments, track every vehicle in the bays, control inventory and see what each job really earns, all in one place, in English or Spanish. Behind it are more than 25 years of building software for auto repair shops.
Every plan starts with a 15-day free trial that includes every feature of the plan you choose.
DIGITAL VEHICLE INSPECTION (DVI)
Customers approve more work when they see the photo instead of hearing an explanation. AutoSoft Online turns the inspection into an estimate without retyping anything.
• Assign the inspection: pick the template and the technician, who gets an email notice.
• The technician inspects from a tablet or phone with large red, yellow and green buttons, and records measurements, notes, photos and recommended work.
• Weak signal in the shop? Photos are saved on the device and upload automatically when the connection returns.
• The shop reviews every inspection point with its photos, prices it and decides what to offer.
• The customer gets a link by email or text. It opens without a password or app, in their language, with your shop's logo. They approve or defer each job and confirm with their name.
• Approved work is added to the estimate automatically, with its parts and hours, and you get a notice.
• Deferred work stays on the vehicle's record with the price offered, ready for the next visit.
• Technicians see only the vehicle (make, model, year, color and plate), never prices or customer details.
• DVI Pro adds video, declined-work tracking and inspection metrics.
ESTIMATES, REPAIR ORDERS AND INVOICING
• Estimates with parts, labor and photos (up to 12 photos on estimates and invoices).
• Customer signature by link, and one-click conversion from estimate to invoice.
• Repair orders without prices for technicians.
• Canned jobs you can apply from the estimate and the invoice.
• Paint assistant for collision work.
• Sublet work and a non-inventory parts catalog.
• Invoicing and accounts receivable, credit memos, and one payment applied across several invoices.
• Estimate and invoice summaries, customizable documents, PDF output and email sent straight from the app.
REPAIR STATUS TRACKING
• Vehicle check-in with a damage diagram and the customer's signature.
• A status board that shows where every vehicle stands.
• A delivery schedule for vehicles going out.
CUSTOMERS AND VEHICLES
• Customer records with full vehicle service history.
• VIN decoder to add vehicles quickly and accurately.
• Appointment calendar with multiple calendars and email reminders.
• Next-service notices by date or by mileage.
TEXT MESSAGING (U.S. AND CANADA)
• Send estimates, payment links, receipts, credit memos and next-service reminders by text, from your shop's own number.
• We register your shop with the carriers for you.
• Customer opt-in is recorded on the estimate they sign, and texts go only to customers who gave consent.
• Customers receive the text with a link to the PDF.
PAYMENTS WITH STRIPE
• Send payment links by email or text.
• Take card payments at the counter with a card terminal.
• When a payment succeeds, the invoice is marked paid and the receipt is sent automatically.
• Payments go to your own Stripe account.
INVENTORY AND PARTS
• Inventory with a full movement history (kardex) for every part.
• Four price levels per part, reorder points, multiple warehouses and shelf locations.
• Purchase orders, vendor invoice receiving and purchase returns.
• Vendor records.
• Parts counter sales.
• Barcode label printing, and your phone works as a barcode scanner.
PROFITABILITY AND REPORTS
• Profitability analysis that compares cost against price on every line.
• Breakdown by labor, parts, sublet and supplies, with period reports.
• Accounts payable, payments received and technician pay.
• Technician records and job assignment.
• Reports and PDF documents across the app.
BUILT-IN AI AGENT
An optional assistant you can open from any screen.
• Ask about your business in plain language: "Who were my top 5 customers this year?" It answers about top customers, best-selling parts and labor, sales summaries and hours per technician.
• Ask it to take you somewhere, like "open today's appointments," and it navigates to that screen.
• It explains how to use the app.
• It helps diagnose vehicle problems using its knowledge and web search.
• It is read-only: it never changes your data.
• It answers with the permissions of the person asking, so an employee can't use it to see data they can't access in the app.
• Your customers' data is never included in web searches.
MULTI-SHOP
Included on every plan.
• Manage several shops from one panel.
• Compare shops side by side and month over month.
• Copy customers and setups between shops.
SHOP TYPES
AutoSoft Online is built for:
• Mechanical repair
• Maintenance and service
• Collision repair, with insurance carriers, adjusters, claim numbers and insurer adjustments
• Parts counters
INTEGRATIONS
• CARFAX: services invoiced on a vehicle with a VIN are reported to its CARFAX service history, automatically or manually.
• QuickBooks Online (U.S. version): invoices, payments, credit memos and voids sync to your QuickBooks Online company nightly, or right away with "Sync now." Each invoice shows its QuickBooks status.
• Stripe: online and counter card payments.
• SMS: built-in texting from your shop's own number.
• API access and third-party keys on the Enterprise plan.
SECURITY AND CONTROL
• Permissions by user and by group.
• Activity log.
• Each technician signs in with their own user.
• Card payments are processed by Stripe; AutoSoft never sees or stores card details.
WHO USES AUTOSOFT ONLINE
Independent auto repair shops in the U.S. and Canada: general repair and maintenance shops, collision and body shops, shops with a parts counter, and owners running more than one location. It fits shops with a bilingual team or bilingual customers, since the whole app, and what the customer sees, works in English and Spanish.
PLANS
Four plans: Starter, Professional, Business and Enterprise, from 3 users up to unlimited users. You can change plans at any time from your account; the change applies on the next billing period and no data is lost. If you cancel, your data is kept through a grace period so you can export it or come back, and you are emailed before anything is deleted.
MOVING FROM AUTOSOFT DESKTOP
Shops using the desktop version of AutoSoft move their data to the cloud at no extra cost.
WHY SHOPS CHOOSE AUTOSOFT ONLINE
• Your whole shop on any device, with nothing to install.
• Fully bilingual: English and Spanish for your team and your customers.
• Inspections that build the estimate for you, so approved work never gets retyped.
• Texting, payments, CARFAX and QuickBooks Online in the same app.
• Real profitability per job, not just sales totals.
• Multi-shop management on every plan.
• An AI agent that answers questions about your shop without ever changing your data.
• A 15-day free trial with every feature of your plan, and no lock-in.
Who Is the Company Behind AutoSoft Online?
Who Uses This Product?
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Company Size: 100% Medium
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