Total Products under this Category: 903
Last updated: September 01, 2026
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Salesforce Agentforce, Fin, HubSpot Service Hub, Jotform AI Agents, Zendesk for Customer Service, Retell AI, Genesys Cloud CX, and Zoho Desk.
Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=jotform-ai-agents&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=retell-ai&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=zoho-desk)
Vyora is a no-code AI voice calling platform for Indian SMBs. Build and deploy AI calling agents in Hindi, English, and 6 other Indian languages in under 5 minutes. Automate lead follow-up, appointment reminders, EMI collections, and customer outreach — without writing a single line of code. Plans from ₹799/month. Credits never expire.
allu Assist is an AI-powered customer support platform that unifies live chat, social messaging, and email into a single inbox — website chat, Discord, Telegram, WhatsApp, Slack, Facebook, Instagram, and email — all answered by one AI trained on your own documentation. The AI replies automatically in over 50 languages and escalates anything complex to a human instantly, so your team only handles what actually needs a person. For ecommerce, Wallu connects directly to Shopify and WooCommerce order data to answer questions like "where's my order" with real, accurate information — not a canned response. Voice AI extends the same capability to phone calls. Wallu Assist is built to scale from solo founders to enterprise teams, with plans ranging from a Lite tier for getting started to Enterprise features including white-labeling, API access, and dedicated support. Every plan starts with a free trial, and customer data is never used to train public AI models. Wallu Reach is an AI-powered email marketing platform built for teams that want results without spending hours building campaigns by hand. The AI writes campaign copy, automates drip sequences triggered by customer behavior, and continuously cleans your list so you're not paying to email addresses that bounce or never engage. Send times are optimized per recipient instead of blasting your whole list at once, and every campaign includes revenue attribution — showing exactly how much money each email actually generated, not just opens and clicks. Cart-recovery automation and a drag-and-drop builder round out the core workflow. Wallu Reach scales from a Mini tier for smaller lists up to enterprise volume with dedicated IP options. Wallu Studio is an AI-powered video toolkit built for teams that need to produce content faster than a traditional editing workflow allows. It automatically clips long-form footage into short, ready-to-post videos, generates accurate captions from speech, and creates thumbnails without manual editing. For marketing and social content, Wallu Studio includes a library of animated motion-graphics templates — charts, UI mockups, countdowns, social post animations, and more — that would otherwise mean hiring a motion designer. Templates are fully editable and export in minutes, for a fraction of what custom motion graphics typically cost. Wallu Studio fits teams of any size, from solo creators clipping content for social media to larger teams producing marketing video at scale.
WatgoIA is an AI-powered platform for WhatsApp and Instagram. Unify conversations in one inbox, automate with intelligent assistants, and scale sales and support without manual work. Your AI works 24/7: answers questions, sends catalogs and files, qualifies leads, books appointments, sends reminders, collects contact data, and escalates to your team. Clients chat naturally on WhatsApp; you keep history, contacts, custom fields, and tags organized. Run WhatsApp template campaigns to thousands with delivery stats and opt-out compliance. Import and export contacts via CSV or Excel. Connect Google Calendar for scheduling, Mercado Pago for payment links in chat, and an Operations API for CRM and external systems. Scale with multiple WhatsApp numbers, Instagram accounts, granular team permissions, and multi-location branches. Setup is simple: connect channels and configure your assistant without technical expertise. Industry-standard security protects client data.
AI agents for sales, education, retail, website assistant and support - grounded in your knowledge base, with RAG-cited answers, persona controls, and 24/7 multilingual coverage.
Weav is an AI customer support platform that deploys autonomous AI agents trained on your existing documentation. Support teams use it to handle incoming questions across chat, email, SMS, WhatsApp, and Messenger. Weav is designed to make sure those conversations end in a real resolution. Not a loop back to a help article. Setup takes minutes, not days or weeks. Connect your product docs, brand guidelines or help center, and Weav builds an AI agent that understands your product, matches your brand tone, and starts handling tickets immediately. No code required. No lengthy onboarding. No migration away from tools you already use. How it works When a customer message comes in, the AI agent reads it, generates a confidence-scored response, and either sends it automatically or queues it for human review. Depending on the thresholds your team sets. If a conversation needs human intervention, it is escalated with the full thread intact. The human agent picks it up without asking the customer to repeat anything. AI agents and human agents work in the same inbox. Human agents also have access to Ask Weav, an internal assistant that allows them to scale. Ask Weav drafts replies and surfaces answers from the knowledge base mid-conversation. There is no separate chatbot interface. No bolt-on layer. No context lost between systems. What makes Weav different? Most AI support tools are built around deflection. They try to stop customers from reaching a human. Weav is built around resolution. The AI Support Agent learns continuously from every resolved ticket. This means response accuracy and brand tone improve over time without manual retraining. Weav charges $0.99 per resolution with no seat fees. Unlimited seats and unlimited AI agents are included in every plan. Do not pay more as headcount grows. Pay for positive customer outcomes. Key capabilities - Trains on your documentation and help center in minutes - Handles chat, email, SMS, WhatsApp, and Messenger from one unified inbox - Confidence-scored AI drafts with configurable auto-send and escalation thresholds - Full conversation context preserved on every human handoff - Continuous learning from resolved conversations — no manual retraining needed - Copilot internal assistant for human agents - Unlimited seats and unlimited AI agents on every plan - Integrates with Stripe and Google Drive; REST API and webhooks for custom workflows Who uses Weav Weav is used by B2B SaaS companies, tech-enabled businesses, and founders who need their support operation to scale without scaling their headcount. It is a strong fit for support teams of 2 to 15 agents managing growing ticket volumes who are frustrated by chatbots that do not actually resolve anything. Start free at weav.com
WebAsk adds an AI assistant to SMB websites that answers visitor questions instantly, including evenings and weekends. Trained on the company's own website and documents, it answers about your services, prices and way of working. It books appointments directly in Google Calendar or Outlook, captures complete quote requests and hands conversations that need a human over to the team. Built for practices, salons, installers, offices and web shops (Shopify integration). Dutch product, EU hosting, data processing agreement included. Fixed monthly fee from €79, 7-day free trial, cancel monthly, live within a day.
Weblo AI is an advanced artificial intelligence platform designed to revolutionize operations for real estate and property management companies. By automating a wide range of tasks—including handling calls, emails, SMS, leasing processes, maintenance requests, ticketing, and collections—Weblo AI operates 24/7 across multiple communication channels. This comprehensive automation allows property management teams to focus on strategic growth initiatives while ensuring consistent and efficient tenant interactions. Key Features and Functionality: - 24/7 Inbound Calls: Weblo AI manages incoming calls at all hours, ensuring no tenant inquiry goes unanswered. - Outbound Campaigns: The platform facilitates proactive communication through automated outbound messaging. - Smart Ticketing: It automatically generates and assigns tickets for maintenance and other requests, streamlining issue resolution. - Caller Recognition: Weblo AI instantly identifies callers, retrieving their profiles to personalize interactions. - SMS Nurturing: The system sends follow-up messages via SMS to keep tenants informed and engaged. - AI Email Integration: It integrates with email systems to read, categorize, and respond to messages, enhancing communication efficiency. Primary Value and Solutions Provided: Weblo AI addresses several critical challenges in property management: - Consistent Performance: Unlike human employees who may have variable performance, Weblo AI delivers uniform, professional interactions without the risk of human error. - 24/7 Availability: The platform ensures that tenant communications are handled promptly at any time, including nights, weekends, and holidays, capturing every potential lead and service request. - Cost Efficiency: By automating routine tasks, Weblo AI can reduce operational costs by up to 90%, eliminating expenses related to salaries, benefits, and management overhead associated with human staff. In summary, Weblo AI serves as a virtual employee for property management companies, enhancing operational efficiency, improving tenant satisfaction, and enabling teams to concentrate on business growth.
WeReply is native AI customer support for Shopify. It unifies WhatsApp, Instagram, Facebook, email and live chat in one inbox and automatically resolves up to 90% of repetitive tickets order status, returns, sizing using live Shopify data, in your brand voice. Complex questions escalate to a human. Most stores go live in 15–30 minutes. Cancel anytime.
WhatsPortal is an official WhatsApp Business Solution Provider (BSP) in India, offering a comprehensive platform designed to streamline and enhance business communications through WhatsApp. Tailored specifically for Indian businesses, WhatsPortal integrates a shared team inbox, bulk broadcast campaigns, and no-code workflow automation, all accessible via the official WhatsApp Business API. The platform's shared team inbox centralizes all customer interactions, allowing multiple team members to manage conversations collaboratively. Features such as agent assignment, private internal notes, and delivery and read receipts ensure efficient and organized communication. Additionally, WhatsPortal supports Instagram direct messages and comments, enabling businesses to manage multiple channels from a single interface. For marketing and outreach, WhatsPortal provides robust bulk broadcast capabilities. Businesses can upload contact lists via CSV, select pre-approved WhatsApp templates, and send personalized messages to thousands of recipients. The platform offers real-time analytics on delivery, read rates, and failures, allowing for data-driven campaign optimization. Scheduling campaigns in advance further enhances operational efficiency. Automation is a key component of WhatsPortal, featuring a visual, drag-and-drop workflow builder that requires no coding expertise. Businesses can create multi-step automations triggered by events such as Shopify orders, shipment updates, or lead form submissions. The platform supports various actions, including sending WhatsApp messages, updating contact records, and integrating with external systems via webhooks. WhatsPortal also offers AI-powered chatbots capable of understanding customer intent, answering frequently asked questions, qualifying leads, and seamlessly escalating complex queries to human agents. This ensures 24/7 customer support without additional staffing. The inclusion of the WhatsApp Calling API allows businesses to make and receive voice calls over WhatsApp, keeping all customer interactions within a single conversation thread. Integration with popular platforms like Shopify, Shiprocket, Delhivery, Zoho CRM, and HubSpot enables businesses to connect their existing systems effortlessly. For instance, e-commerce businesses can automate order confirmations, shipping updates, and abandoned cart recovery messages directly through WhatsApp, enhancing customer engagement and reducing manual workload. WhatsPortal's pricing structure is designed to accommodate businesses of various sizes. The Free plan offers up to 100 messages per month at no cost, suitable for businesses exploring WhatsApp Business API capabilities. The Standard plan, priced at ₹1,199 per month, includes up to 5,000 messages and additional features like bulk broadcast campaigns and advanced analytics. The Premium plan, at ₹2,499 per month, offers unlimited messages, custom integrations, and dedicated support, catering to high-volume operations. By providing a unified platform for customer communication, marketing campaigns, and automation, WhatsPortal empowers Indian businesses to leverage WhatsApp effectively, enhancing customer relationships and driving growth.
Whispa is an AI-powered assistant designed to enhance customer support within the financial services sector. By integrating seamlessly with existing tools, Whispa provides real-time compliance guardrails, live guidance, and instant coaching during customer interactions. This lightweight solution ensures that every call remains effective and compliant without the need for complex integrations or prolonged implementation periods. Key Features and Functionality: - Live Compliance Guardrails: Offers real-time prompts to ensure all customer calls adhere to regulatory standards. - Instant Guidance: Delivers contextual suggestions and cues during conversations to improve service quality. - Faster Ramp-Up: Accelerates the onboarding process, enabling new agents to become proficient in weeks rather than months. - Lightweight Deployment: Allows for quick trials with small teams without requiring complex integrations. - Seamless Integrations: Connects effortlessly with existing voice platforms, CRMs, and service desks, including AWS Connect, Genesys Cloud, Salesforce, HubSpot, Intercom, and Zendesk. Primary Value and Solutions Provided: Whispa addresses the critical need for real-time support in customer service operations, particularly within the financial services industry. By offering live compliance monitoring and immediate guidance, it helps agents resolve issues more efficiently and deliver consistent customer experiences. This not only enhances service quality but also ensures adherence to regulatory requirements, reducing the risk of non-compliance. Additionally, Whispa's easy deployment and integration capabilities minimize disruption to existing workflows, making it a practical solution for organizations aiming to improve their customer support operations.
