Total Products under this Category: 5,483
Last updated: November 01, 2026
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Salesforce Agentforce, Microsoft Copilot, Rippling, ClickUp, HiBob HRIS, Notion, Insider One, and Retell AI.
Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=rippling&focus%5B%5D=clickup&focus%5B%5D=hibob-hris&focus%5B%5D=notion&focus%5B%5D=insider-one&focus%5B%5D=retell-ai)
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Yumi AI is the best automated customer service assistant, built to handle automated customer support across chat, email, and tickets with speed, intelligence, and empathy. As a frontline artificial intelligence agent for customer service, Yumi streamlines workflows for support teams and acts as a reliable AI call centre solution for growing businesses.
Yumi AI Business Assistant is a customizable AI-powered platform designed to help businesses manage customer interactions 24/7. Yumi answers customer questions, presents services and products, supports appointments and reservations, receives proposal requests, publishes events and promotions, and provides business information through an interactive assistant. Businesses can configure their content, services, availability and customer experience from a centralized administration system. Yumi supports text and voice interaction, analytics, QR access, and public or private experiences, and can operate as a standalone business interface without requiring a traditional website. Built for multiple industries, Yumi adapts to different business needs and workflows while giving each company control over its information and customer experience.
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Yunpeng Technology Co., Ltd. is a provider of intelligent software and hardware application services, specializing in delivering comprehensive solutions that integrate cutting-edge technologies such as artificial intelligence (AI), the Internet of Things (IoT), big data, and cloud computing. Established in 2014 and headquartered in Zhejiang, China, the company has expanded its presence with branch offices in Beijing, Shenzhen, Hangzhou, Shanghai, Zhengzhou, and Xi'an. With a robust team of over 350 professionals—85% of whom are technical experts, including 35% senior engineers—Yunpeng Technology is dedicated to technological innovation and high-quality service delivery. Key Features and Functionality: - Comprehensive Solutions: Offers one-stop software and hardware application solutions tailored for governments, enterprises, and individuals, encompassing APP customized development, IoT integration, big data analytics, cloud computing services, and AI-driven applications. - Diverse Product Portfolio: Develops a range of intelligent products, including campus health drinking fountains, new energy bathrooms, smart coffee machines, and intelligent washing machines, addressing various needs in educational institutions and beyond. - Advanced R&D Capabilities: Operates eight research and development centers and one IoT center, ensuring continuous innovation and the development of proprietary technologies to meet evolving market demands. Primary Value and Solutions Provided: Yunpeng Technology is committed to unleashing innovation potential and striving for excellence in product quality. By focusing on customer-centric solutions, the company aims to meet and surpass client expectations, addressing common challenges such as low manual efficiency and chaotic operational data in sectors like group catering and retail. Through its intelligent settlement systems and AI applications, Yunpeng Technology enhances operational efficiency, streamlines processes, and provides comprehensive solutions that drive digital transformation and intelligent upgrades across various industries.
Ywork.ai is an AI-powered procurement platform designed to streamline the process of obtaining and comparing quotes for various projects. By analyzing your project requirements, Ywork.ai identifies suitable supply chains and communicates directly with suppliers to gather and compare quotes, making procurement smarter, faster, and more cost-effective. Key Features and Functionality: - Project Analysis: Reads your project folder to understand specific needs. - Supply Chain Identification: Finds and connects with appropriate suppliers. - Automated Communication: Reaches out to suppliers via your email. - Quote Comparison: Gathers and compares multiple quotes to ensure the best pricing. Primary Value and User Solutions: Ywork.ai simplifies the traditionally complex and time-consuming procurement process by automating key steps. This automation reduces manual effort, accelerates decision-making, and provides users with comprehensive insights into supplier options, leading to significant time and cost savings. It's particularly beneficial for project managers, supply chain analysts, procurement specialists, and business owners seeking efficient and informed purchasing decisions.
ZaagAI is an easy-to-deploy, multilingual AI assistant designed for businesses looking to automate support, capture leads, and engage customers 24/7. With no coding required, ZaagAI lets you upload your own documents and content to train a secure and accurate AI that delivers precise responses based on your data. Key Features: Fast Setup: Get up and running in minutes with no developers required. Multichannel Reach: Deploy on websites, WhatsApp, Messenger, Slack, and more. Secure & Accurate: Built for compliance with encrypted data and no hallucinations. Lead Capture: Automatically qualify prospects and capture key details. Customizable: Tailor the AI’s persona, voice, and branding. ZaagAI is ideal for e-commerce, SaaS, and finance businesses seeking a scalable, compliant solution that enhances customer experience and drives growth.
Zagitas specializes in providing AI-powered workflow automation solutions tailored for mid-sized companies across various sectors, including supply chain and operations, finance and accounting, sales, and human resources. By deploying AI Agents that function as digital employees, Zagitas automates high-volume, repetitive tasks, enabling businesses to reduce errors, accelerate processes, and focus on strategic initiatives. These AI Agents are trained on existing processes and systems, ensuring seamless integration and measurable ROI within weeks. Key Features and Functionality: - AI Agents as Digital Employees: Autonomous agents that execute complete processes, follow defined rules, interact with people, and manage high-volume operational tasks. - Rapid Deployment: AI Agents are deployed under an OPEX model, delivering measurable savings and ROI from the very first weeks. - Seamless Microsoft Integration: AI Agents are fully integrated into the Microsoft ecosystem, ensuring security, scalability, and enterprise readiness. - Comprehensive Automation Solutions: Zagitas offers end-to-end implementation of Microsoft Copilot and Agentic AI, integrating them with enterprise systems such as ERPs, financial platforms, and existing operational tools. Primary Value and Problem Solved: Zagitas addresses the challenge of manual, repetitive tasks that consume significant time and resources within organizations. By automating these processes, Zagitas reduces operational costs by up to 30%, decreases errors and rework by up to 95%, and increases workflow speed by seven times. This transformation allows employees to focus on higher-value activities, enhancing overall productivity and job satisfaction. With a problem-first approach, Zagitas applies Agentic AI directly to real operational bottlenecks, delivering tangible business impact and clear performance metrics to validate improvements.
Zaidesk is a customer support platform for SMB support teams that handle customer requests by email and chat. It is used by SaaS, ecommerce, and online-service companies. AI features Every plan includes two AI tools: AI Copilot: drafts replies, adjusts tone, summarizes ticket threads, and corrects grammar. AI Chatbot: answers customer questions using the knowledge base and transfers the conversation to a human agent when needed. Each plan includes a monthly AI Copilot credit allowance per agent and a shared AI Chatbot credit pool. Additional credits can be purchased. Core features Email ticketing with a shared inbox and a unified customer timeline Live chat that can be embedded on a website Knowledge base for help articles and FAQs Customer portal for ticket status and self-service Automation rules and SLA management CSAT surveys and reporting Roles and permissions Custom branding and custom domains Plans Zaidesk offers three plans, Essential, Professional, and Growth, billed per agent per month, starting at $15. Plan details are available at zaidesk.com/pricing. Getting started A 30-day free trial is available without a credit card. Setup involves creating a workspace, connecting a support email address, and inviting agents.
Zalaris' AI-powered HR assistant integrated within PeopleHub, designed to help employees find relevant information, troubleshoot queries, and receive real-time assistance with Core HR tasks.
Zalos is an advanced AI-powered platform designed to streamline and enhance business operations through intelligent automation and data-driven insights. By integrating cutting-edge machine learning algorithms, Zalos enables organizations to optimize workflows, improve decision-making processes, and drive overall efficiency. Key Features and Functionality: - Intelligent Automation: Automates repetitive tasks, reducing manual effort and minimizing errors. - Data Analytics: Provides comprehensive data analysis tools to uncover actionable insights and trends. - Customizable Workflows: Allows users to tailor processes to meet specific business needs. - Scalability: Adapts to businesses of various sizes, ensuring seamless integration and growth. - User-Friendly Interface: Offers an intuitive design for easy navigation and operation. Primary Value and Solutions: Zalos addresses the challenge of operational inefficiencies by automating routine tasks and providing deep analytical insights. This leads to increased productivity, cost savings, and more informed strategic decisions, empowering businesses to stay competitive in a rapidly evolving market.
Zamp builds AI-powered digital employees that work alongside enterprise teams to automate complex operational workflows. Unlike traditional automation tools that require rigid rules and break when processes change, Zamp's digital employees understand context, handle exceptions, and learn from human feedback.
Zanus AI offers a comprehensive software solution designed to streamline and enhance business operations through advanced artificial intelligence. By integrating cutting-edge AI technologies, Zanus AI empowers organizations to automate routine tasks, optimize workflows, and make data-driven decisions, thereby improving efficiency and productivity across various departments. Key Features and Functionality: - Process Automation: Automates repetitive tasks, reducing manual effort and minimizing errors. - Data Analysis: Provides insightful analytics by processing large datasets, aiding in strategic decision-making. - Predictive Modeling: Utilizes machine learning algorithms to forecast trends and outcomes, enabling proactive planning. - Customizable Workflows: Allows businesses to tailor processes to their specific needs, ensuring flexibility and adaptability. - Integration Capabilities: Seamlessly integrates with existing systems and software, facilitating a smooth transition and interoperability. Primary Value and Solutions Provided: Zanus AI addresses the common challenges businesses face in managing complex operations by offering a solution that enhances operational efficiency and accuracy. By automating routine processes and providing actionable insights, it enables organizations to focus on strategic initiatives and innovation. The software's predictive capabilities assist in anticipating market changes and customer needs, giving businesses a competitive edge. Additionally, its customizable nature ensures that companies can adapt the tool to their unique requirements, fostering scalability and growth.
