# Best  AI Agents - Page 6

  *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*



  
## Top  AI Agents at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,151 reviews) | Salesforce-native autonomous CRM workflow agents | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" |
| 2 | [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) | 4.4/5.0 (293 reviews) | M365-native workflow automation and summarization agents | "[Boosts Productivity with Microsoft 365 Integration](https://www.g2.com/survey_responses/microsoft-copilot-review-12867971)" |
| 3 | [VEED](https://www.g2.com/products/veed/reviews) | 4.6/5.0 (2,128 reviews) | AI-assisted video editing with auto-captioning | "[Easy Video Editing with Quick Turnaround](https://www.g2.com/survey_responses/veed-review-11784336)" |
| 4 | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5.0 (3,699 reviews) | Knowledge-base-grounded tier-1 support deflection | "[Accurate AI Ticket Handling, Clean UI, and Responsive Support](https://www.g2.com/survey_responses/fin-review-12958250)" |
| 5 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (614 reviews) | No-code conversational agent deployment across channels | "[Jotform AI Agents Make Forms Effortless with Intuitive, Customisable Setup](https://www.g2.com/survey_responses/jotform-ai-agents-review-12877116)" |
| 6 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,470 reviews) | Inbound and outbound voice agent deployment | "[Very interesting service and continuously developing!](https://www.g2.com/survey_responses/retell-ai-review-12967871)" |
| 7 | [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5.0 (14,145 reviews) | AI-assisted multi-channel lead nurturing automation | "[All-in-one marketing that's powerful, if you can afford the tiers](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-12945877)" |
| 8 | [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) | 4.4/5.0 (2,817 reviews) | CRM-native AI agent deflection and ticketing | "[Ticket management and centralized support with automations that enhance the experience](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)" |
| 9 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (371 reviews) | ServiceNow-native agentic ITSM workflow automation | "[Native AI agents that finally run on governed platform data](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)" |
| 10 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,454 reviews) | AI-guided employee self-service payroll workflows | "[Comprehensive, Easy-to-Access HR Solution with Helpful AI Support](https://www.g2.com/survey_responses/paycom-review-12625703)" |

  
## How Many  AI Agents Products Does G2 Track?
**Total Products under this Category:** 2,163

### Category Stats (Jun 2026)
- **Average Rating**: 4.63/5 The average rating of products in this category, based on all submitted ratings


- **Top Trending Product**: Intellihr.com (+25.0%) - Among all products in this category, Intellihr.com recorded the largest rating increase compared to last month
*Last updated: June 09, 2026*

  
## How Does G2 Rank  AI Agents Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 270,600+ Authentic Reviews
- 2,163+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which  AI Agents Is Best for Your Use Case?

- **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
- **Highest Performer:** [Synthflow](https://www.g2.com/products/synthflow/reviews)
- **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews)
- **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews)

  
---

**Sponsored**

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Nextworld is an application generation platform designed for developing enterprise-grade applications, automations, and AI-powered processes, all within a single governed environment. This innovative solution allows organizations to create and deploy applications without the need for extensive coding knowledge, enabling users to focus on building solutions that meet their specific operational needs. By eliminating the traditional rip-and-replace model, Nextworld helps businesses avoid accumulating new technical debt while enhancing their existing systems. Targeted primarily at mid-sized, high-growth companies seeking to optimize their operations, Nextworld caters to a diverse range of users, including IT departments, business analysts, and operational teams. The platform empowers these users to build applications that traditional ERP systems may not support, such as operational apps, internal tools, and workflow systems. Additionally, the AI-powered app generation feature allows for the rapid creation of applications, streamlining the development process and reducing time-to-market for new solutions. One of the standout features of Nextworld is its ability to automate processes across the entire organization. Intelligent agents facilitate orchestration of work between various ERPs, systems, teams, and data sources, ensuring that tasks are completed efficiently and effectively. This interconnectedness not only enhances productivity but also allows for a more cohesive workflow, as users can manage and monitor processes from a centralized platform. Furthermore, the headless capabilities of Nextworld ensure that data and logic are not confined to a single application, providing the flexibility to surface information wherever it is needed within the organization. Security is a critical consideration for enterprise applications, and Nextworld addresses this by automatically inheriting enterprise-grade security measures. Features such as role-based access, gated promotion, and comprehensive audit trails ensure that sensitive information is protected while maintaining compliance with industry standards. The platform is also SOC 1 and SOC 2 Type II attested, reinforcing its commitment to security and reliability. With Nextworld, organizations can operate with a single source of truth, enabling them to make informed decisions based on accurate and up-to-date data. Overall, Nextworld represents a significant advancement in the realm of no-code development platforms, offering a robust solution for enterprises looking to innovate and streamline their operations. By combining ease of use with powerful automation and security features, Nextworld stands out as a comprehensive tool for organizations aiming to enhance their operational efficiency and agility.



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---

  ## What Are the Top-Rated  AI Agents Products in 2026?
### 1. [Kapture CX](https://www.g2.com/products/kapture-cx/reviews)
  Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers businesses to adapt to the evolving expectations of their customers, transforming standard interactions into exceptional experiences. By leveraging advanced technology and a customer-centric approach, Kapture ensures that every engagement is personalized and relevant, addressing the unique needs of each individual. Targeted primarily at businesses in sectors such as retail, banking, financial services and insurance (BFSI), travel, and consumer durables, Kapture serves over 1,000 organizations across 16 countries. This diverse clientele benefits from Kapture's ability to streamline customer interactions across various channels, including social media, email, chat, and voice. The platform is particularly valuable for companies aiming to enhance their customer service capabilities, improve satisfaction rates, and foster lasting relationships with their customers. Kapture's key features include intelligent routing, real-time analytics, and a unified dashboard that provides a comprehensive view of customer interactions. The intelligent routing system ensures that inquiries are directed to the most suitable agents based on their expertise, leading to quicker and more effective resolutions. Real-time analytics empower businesses to monitor performance metrics, identify trends, and make data-driven decisions to enhance service quality. The unified dashboard consolidates information from multiple channels, enabling support teams to respond promptly and effectively to customer needs. Utilizing Kapture offers benefits that extend beyond improved customer satisfaction. By providing tailored experiences and leveraging AI-driven insights, businesses can increase operational efficiency and reduce response times. Kapture's focus on context and intelligence in every resolution helps organizations not only meet but exceed customer expectations. This capability is particularly crucial in competitive markets where customer loyalty is paramount. Kapture distinguishes itself in the customer experience management category by combining advanced technology with a deep understanding of customer needs. Its omnichannel approach ensures that businesses can engage with their customers seamlessly, regardless of the platform, while its generative AI capabilities facilitate continuous improvement in service delivery. This makes Kapture an essential tool for organizations looking to elevate their customer support and create meaningful, lasting connections with their clientele.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 330

**Who Is the Company Behind Kapture CX?**

- **Seller:** [Kapture CX](https://www.g2.com/sellers/kapture-cx)
- **Year Founded:** 2011
- **HQ Location:** Bangalore
- **Twitter:** @KaptureCX (142 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9310674/ (594 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Team Leader, Assistant Manager
  - **Top Industries:** Consumer Services, Pharmaceuticals
  - **Company Size:** 59% Mid-Market, 29% Small-Business


#### What Are Kapture CX's Pros and Cons?

**Pros:**

- Ease of Use (126 reviews)
- Features (92 reviews)
- Helpful (85 reviews)
- User-Friendly (77 reviews)
- Efficiency (76 reviews)

**Cons:**

- Slow Performance (58 reviews)
- Slow Loading (54 reviews)
- Slow Speed (46 reviews)
- Delays (42 reviews)
- Improvement Needed (39 reviews)

### 2. [TailorTalk](https://www.g2.com/products/tailortalk/reviews)
  TailorTalk is an AI-powered sales and support platform that helps B2C businesses automate their customer conversations across WhatsApp, Instagram, web, and more. It acts as an always-on AI agent that can respond to leads, answer questions, follow up, and even take actions like booking appointments, sharing documents, or completing payments — all without human effort. Built on advanced Large Language Models (LLMs), TailorTalk delivers human-like, personalized conversations that drive sales and customer satisfaction. It automatically engages new leads, nurtures existing ones, and reactivates inactive customers to maximize conversion potential. TailorTalk offers specialized AI agents for different use cases — including Sales, Customer Support, Booking, and Document Handling. The AI can recognize and process media such as images, videos, and PDFs, enabling rich, interactive customer experiences. Seamlessly integrated with CRMs, payment gateways, and third-party APIs, TailorTalk ensures a unified and automated workflow across your business operations. Its powerful analytics dashboard provides insights into customer engagement, response quality, and conversion performance, helping teams continuously improve. With zero coding required, businesses can go live in under 20 minutes. TailorTalk helps brands scale customer engagement, reduce manual workload, and increase revenue by up to 50%, while cutting operational costs by as much as 80%. TailorTalk is the easiest way to turn every chat into a conversion opportunity — automatically.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 14

**Who Is the Company Behind TailorTalk?**

- **Seller:** [TailorTalk](https://www.g2.com/sellers/tailortalk)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/tailortalk-ai (7 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 79% Small-Business, 21% Mid-Market


#### What Are TailorTalk's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Automation (2 reviews)
- Customer Support (2 reviews)
- Helpful (2 reviews)
- Integrations (2 reviews)

**Cons:**

- AI Limitations (1 reviews)
- Missing Features (1 reviews)
- Mobile Limitations (1 reviews)

### 3. [GPTBots.ai](https://www.g2.com/products/gptbots-ai/reviews)
  GPTBots.ai is an enterprise AI agent platform designed to enhance efficiency and reduce costs by providing end-to-end AI solutions tailored for various business needs. This innovative platform specializes in deploying AI agents across critical business areas, including customer service, lead generation, enterprise search, and data insights. By leveraging the power of AI, GPTBots.ai empowers organizations to thrive in an increasingly competitive, AI-driven landscape. The platform is particularly beneficial for medium to large enterprises seeking to optimize their operations and improve customer interactions. With its versatile applications, GPTBots.ai caters to a diverse range of industries, from retail and finance to healthcare and technology. Businesses can utilize the platform to streamline processes, enhance customer engagement, and gain valuable insights from data, ultimately driving growth and innovation. One of the standout features of GPTBots.ai is its powerful and flexible AI agent development framework. This framework allows organizations to rapidly construct customizable AI agents that can be tailored to meet specific business scenarios. Whether a company needs a chatbot for customer support or an AI-driven tool for lead generation, GPTBots.ai provides the necessary tools to create and deploy these agents efficiently. The platform also supports comprehensive end-to-end delivery solutions, ensuring that businesses receive expert guidance throughout the entire process, from design to implementation. Moreover, GPTBots.ai prioritizes accessibility and security, making it easier for enterprises to integrate AI into their existing workflows. The platform offers private deployment options, ensuring that sensitive data remains secure while still benefiting from the advantages of AI technology. By facilitating seamless integration with current tools and systems, GPTBots.ai helps organizations harness the full potential of AI without disrupting their established operations. In summary, GPTBots.ai stands out in the enterprise AI landscape by offering a robust solution that combines flexibility, expert support, and a focus on security. By enabling businesses to develop and deploy customized AI agents, the platform not only enhances operational efficiency but also positions organizations to lead in the evolving digital economy.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 70

**Who Is the Company Behind GPTBots.ai?**

- **Seller:** [GPTBots Hong Kong Limited](https://www.g2.com/sellers/gptbots-hong-kong-limited)
- **Year Founded:** 2023
- **HQ Location:** Hong Kong, China
- **Twitter:** @GPTBots (94 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gptbots-ai/ (11 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Accounting
  - **Company Size:** 50% Mid-Market, 40% Small-Business


#### What Are GPTBots.ai's Pros and Cons?

**Pros:**

- Ease of Use (26 reviews)
- Features (16 reviews)
- Customer Support (13 reviews)
- Helpful (11 reviews)
- Easy Integrations (9 reviews)

**Cons:**

- Limited Plugins (17 reviews)
- Insufficient Documentation (11 reviews)
- Poor Documentation (7 reviews)
- Limited Language Support (6 reviews)
- Poor Understanding (5 reviews)

### 4. [Pylon](https://www.g2.com/products/pylon-pylon/reviews)
  Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We help hundreds of fast growing companies like Deel, Hightouch, and Merge to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app chat, and Slack communities. Pylon automatically tracks customer issues across all the places you talk to your customer, giving a unified place to view, respond to, run workflows, and collect analytics on customer requests. Create views, custom fields, triggers, assignment policies and more. Use AI to auto tag conversations, sync customer Slack conversations to your CRM, send product updates across channels and view engagement.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 110

**Who Is the Company Behind Pylon?**

- **Seller:** [Pylon](https://www.g2.com/sellers/pylon)
- **Company Website:** https://www.usepylon.com/
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/usepylon/ (153 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Head of Customer Success, CEO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 64% Small-Business, 19% Mid-Market


#### What Are Pylon's Pros and Cons?

**Pros:**

- Ease of Use (11 reviews)
- Customer Support (9 reviews)
- Helpful (9 reviews)
- Case Management (7 reviews)
- Efficiency (6 reviews)

**Cons:**

- Limited Features (5 reviews)
- Missing Features (4 reviews)
- Learning Curve (3 reviews)
- Steep Learning Curve (3 reviews)
- Email Issues (2 reviews)

### 5. [DigitalGenius](https://www.g2.com/products/digitalgenius/reviews)
  DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Our AI solution continually learns and evolves from every interaction within our customer network, leveraging more than 50 pre-built use cases, customizable processes and integrations to help make customers happy. We work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa and many others to power better customer experiences online. With DigitalGenius you will: - Deliver a frictionless buyer journey for e-commerce customers - Drive excellence and future growth with AI for e-commerce - Confidently manage unpredictable and seasonal spikes in volume - Proactively address and resolve issues before customers contact you - Meet consumer expectations online and offline - Implement and use e-commerce automation at scale - Empower agents to successfully serve customers at every touchpoint - Quickly achieve Zero Backlog with backlog automation We help you deliver exceptional customer experiences with: - A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce business around the world - 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes - Proactive interactions provide up-to-date information on deliveries and returns arrivals - Best practices learned from a network of the most innovative e-commerce companies which enable tailored responses and journeys - Customisable integrations and processes tailored to your customers' requirements Easily Access DigitalGenius: - Cloud Technology (SaaS) - Always on: 24/7 365 - Multiple languages are available - Get set up in 1 week with no/low code integrations - Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 45

**Who Is the Company Behind DigitalGenius?**

- **Seller:** [DigitalGenius](https://www.g2.com/sellers/digitalgenius)
- **Year Founded:** 2014
- **HQ Location:** London, England
- **Twitter:** @DigitalGeniusAI (1,684 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3840963/ (73 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 50% Mid-Market, 26% Enterprise


#### What Are DigitalGenius's Pros and Cons?

**Pros:**

- Helpful (7 reviews)
- Customer Support (5 reviews)
- Automation (4 reviews)
- Efficiency (4 reviews)
- Customer Satisfaction (3 reviews)

**Cons:**

- Learning Curve (3 reviews)
- Complexity (2 reviews)
- Inaccuracy (2 reviews)
- Steep Learning Curve (2 reviews)
- AI Limitations (1 reviews)

### 6. [Aissist.io](https://www.g2.com/products/aissist-io/reviews)
  Most AI tools reply. Aissist is an AI Operational Layer that automates workload, analyzes operations, generates insights and continuously improves business performance. AgentMesh Multi-Agent engine that automates service and sales end-to-end. \* 83% average resolution rate \* 4.8/5.0 CSAT \* Reduce AI spend by 50% \* AI governance to ensure reliability and quality \* Omnichannel, multimedia, and 65+ languages \* Works inside your team and workflows, not outside Pulse Real-time intelligence engine. \* Generate insight across users, products, agents, processes and business \* Detect operational gaps and customer pain points \* Discover risks and revenue opportunities \* Conduct QA for both human and AI agents Evolve Continuous optimization engine. \* Automatically improve AI and workflow performance \* Recommend operational improvements \* Imagine AI that not only operates your business, but continuously learns how to improve it Watch video: https://youtu.be/uYNGK2njn8Y Visit: https://aissist.io Free trial available, [visit](https://aissist.io/pricing).


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 35

**Who Is the Company Behind Aissist.io?**

- **Seller:** [Aissist.io](https://www.g2.com/sellers/aissist-io)
- **Company Website:** https://aissist.io
- **HQ Location:** San Jose, US
- **LinkedIn® Page:** https://www.linkedin.com/company/aissist/ (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Marketing and Advertising
  - **Company Size:** 83% Small-Business, 17% Mid-Market


#### What Are Aissist.io's Pros and Cons?

**Pros:**

- Helpful (9 reviews)
- Efficiency (8 reviews)
- Ease of Use (7 reviews)
- Setup Ease (7 reviews)
- Conversations Management (6 reviews)

**Cons:**

- Limited Customization (6 reviews)
- Limited AI (3 reviews)
- Learning Curve (2 reviews)
- Poor Interface Design (2 reviews)
- Poor Reporting (2 reviews)

### 7. [Ascendo AI](https://www.g2.com/products/ascendo-ai/reviews)
  Ascendo builds Physical AI agents for critical infrastructure. Operating as a coordinated digital workforce, our 16 specialized L4 agents automate more than 1,800 complex service workflows out of the box. Deployed across MedTech, Telecom, industrial manufacturing and more, Ascendo AI agents ingest unstructured dark data to predict parts demand, operationalize technician expertise, and help prevent field escalations before they occur. Our goal is to not just give you the outcome you want but to make you an AI first company like ours. Learn why Field Service and Technical Support teams love us and recommend us as their #1 choice!


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 27

**Who Is the Company Behind Ascendo AI?**

- **Seller:** [Ascendo.AI](https://www.g2.com/sellers/ascendo-ai)
- **Year Founded:** 2020
- **HQ Location:** Palo Alto, US
- **Twitter:** @AscendoAI (19 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ascendoai/ (28 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Telecommunications, Hospital & Health Care
  - **Company Size:** 74% Enterprise, 19% Mid-Market


### 8. [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews)
  NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. www.nice.com


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 1,605

**Who Is the Company Behind NiCE CXone?**

- **Seller:** [NiCE](https://www.g2.com/sellers/nice)
- **Year Founded:** 1986
- **HQ Location:** Hoboken, New Jersey
- **Twitter:** @NICELtd (14,640 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nice-systems/ (14,099 employees on LinkedIn®)
- **Ownership:** NASDAQ: NICE

**Who Uses This Product?**
  - **Who Uses This:** Customer Service Representative, Supervisor
  - **Top Industries:** Consumer Services, Information Technology and Services
  - **Company Size:** 52% Mid-Market, 34% Enterprise


#### What Are NiCE CXone's Pros and Cons?

**Pros:**

- Ease of Use (38 reviews)
- Features (27 reviews)
- Efficiency (26 reviews)
- Helpful (21 reviews)
- User Interface (15 reviews)

**Cons:**

- Call Issues (14 reviews)
- Technical Issues (14 reviews)
- Learning Curve (10 reviews)
- Missing Features (10 reviews)
- Poor Customer Support (10 reviews)

### 9. [Autotouch AI](https://www.g2.com/products/autotouch-ai/reviews)
  Autotouch AI is an AI-first sales engagement platform that helps sales teams turn prospect research into outbound execution. Teams use Autotouch to identify high-fit accounts, enrich contacts, automate account research, draft personalized outreach, create email and LinkedIn tasks, and call prospects from one workspace. AI agents handle the manual prospecting work that usually requires multiple tools, while sales reps stay in control of sequencing, outreach, and live conversations.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 15

**Who Is the Company Behind Autotouch AI?**

- **Seller:** [Autotouch AI](https://www.g2.com/sellers/autotouch-ai)
- **HQ Location:** Brooklyn, US
- **LinkedIn® Page:** https://www.linkedin.com/company/autotouch-ai/ (3 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 93% Small-Business


#### What Are Autotouch AI's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Features (1 reviews)


### 10. [Momentum](https://www.g2.com/products/momentum-momentum/reviews)
  Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams in real time. Revenue teams today are drowning in conversations, but 99% of what’s said never makes it into a CRM. Insights get buried in call recordings, manual data entry is inconsistent, and teams operate in silos—leading to missed opportunities, bad handoffs, and slow deal cycles. Momentum fixes this by automating workflows and communication across teams. Our AI Agents analyze calls, emails, and meetings, then push the right information—product feedback, churn risk, competitor mentions, objections, and deal blockers—to the teams that need to know, exactly when they need to know it. No extra tools. No added complexity. Just seamless orchestration between Sales, RevOps, CS, and Product to move faster and win more. With pre-built workflows like automated deal desk approvals, Slack-based deal rooms, and real-time CRM updates, Momentum ensures your teams aren’t just capturing data—they’re acting on it.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 101

**Who Is the Company Behind Momentum?**

- **Seller:** [Momentum](https://www.g2.com/sellers/momentum)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **Twitter:** @dealmomentum (301 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dealmomentum/ (43 employees on LinkedIn®)
- **Ownership:** JSE:MTM

**Who Uses This Product?**
  - **Who Uses This:** Account Executive
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 70% Mid-Market, 20% Enterprise


#### What Are Momentum's Pros and Cons?

**Pros:**

- Ease of Use (24 reviews)
- Helpful (21 reviews)
- Automation (16 reviews)
- Integrations (14 reviews)
- Customer Support (13 reviews)

**Cons:**

- Inaccuracy (10 reviews)
- Performance Issues (8 reviews)
- Accuracy Issues (6 reviews)
- Call Issues (6 reviews)
- Data Inaccuracy (6 reviews)

### 11. [ScaliQ](https://www.g2.com/products/scaliq/reviews)
  ScaliQ is an AI-powered LinkedIn outreach agent built to help teams, agencies, and businesses scale LinkedIn outreach safely and affordably. With one simple prompt, it handles everything from prospect discovery to connection invites and messaging, across multiple LinkedIn accounts & without needing extra tools like Sales Navigator or scrapers. Scaliq’s AI manages the entire outreach process: -Finds and filters the right decision-makers. -Send invites and messages. -Automatically randomizes timing and actions to protect your LinkedIn accounts. -Runs 24/7, so your team can focus on closing deals instead of manual prospecting.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 14

**Who Is the Company Behind ScaliQ?**

- **Seller:** [2MTN AB ](https://www.g2.com/sellers/2mtn-ab)
- **Year Founded:** 2025
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/scaliqai/ (3 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 12. [Gorgias](https://www.g2.com/products/gorgias/reviews)
  Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel—from editing orders and managing subscriptions to providing AI-powered product recommendations. Thanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly. Gorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 549

**Who Is the Company Behind Gorgias?**

- **Seller:** [Gorgias](https://www.g2.com/sellers/gorgias)
- **Company Website:** https://www.gorgias.com/
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California
- **Twitter:** @gorgiasio (3,742 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6402068/ (519 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Customer Service Representative, Customer Service Manager
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 80% Small-Business, 18% Mid-Market


#### What Are Gorgias's Pros and Cons?

**Pros:**

- Ease of Use (28 reviews)
- Integrations (24 reviews)
- Features (18 reviews)
- Easy Integrations (17 reviews)
- Helpful (17 reviews)

**Cons:**

- Learning Curve (8 reviews)
- Expensive (7 reviews)
- Missing Features (7 reviews)
- Ticketing Issues (7 reviews)
- Lack of Features (6 reviews)

### 13. [ThoughtSpot](https://www.g2.com/products/thoughtspot/reviews)
  ThoughtSpot is the Agentic Analytics Platform company for the enterprise. With natural language and AI, ThoughtSpot empowers everyone in an organization to ask data questions, get answers, and take action. Code-first for data teams and code-free for business users, ThoughtSpot is intuitive enough for anyone to use, yet built to handle large, complex cloud data at scale. Customers like Coca-Cola, Hilton Worldwide, and Capital One are unlocking the full potential of their data with ThoughtSpot.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 320

**Who Is the Company Behind ThoughtSpot?**

- **Seller:** [ThoughtSpot](https://www.g2.com/sellers/thoughtspot)
- **Company Website:** https://www.thoughtspot.com
- **Year Founded:** 2012
- **HQ Location:** Mountain View, CA
- **Twitter:** @thoughtspot (10,975 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2647843/ (1,695 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Data Analyst
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 44% Enterprise, 42% Mid-Market


#### What Are ThoughtSpot's Pros and Cons?

**Pros:**

- Ease of Use (63 reviews)
- Insights (43 reviews)
- Analytics (31 reviews)
- Intuitive (23 reviews)
- Data Visualization (21 reviews)

**Cons:**

- Learning Curve (23 reviews)
- Missing Features (13 reviews)
- Learning Difficulty (8 reviews)
- Complexity (7 reviews)
- Limited Customization (7 reviews)

### 14. [Alisha - AI SDR](https://www.g2.com/products/alisha-ai-sdr/reviews)
  Alisha AI SDR is a Generative AI-based sales prospecting tool. It helps B2B sales teams automate their entire cold email outbound sales. The product assists you in managing all of these: 1. Generate intent-based Leads using Natural Language chat 2. Hyper-personalize email body with references from LinkedIn and web 3. Omni-channel outreach from email and LinkedIn for better engagement and conversion 4. Automated Scheduling by sending warm email invites across time zones 5. Available 24/7 6. Manage CRM entries and hygiene 7. Metric engine and dashboard for your campaign performances


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 13

**Who Is the Company Behind Alisha - AI SDR?**

- **Seller:** [Floworks AI](https://www.g2.com/sellers/floworks-ai)
- **Year Founded:** 2021
- **HQ Location:** Bengaluru, IN
- **Twitter:** @FloworksAI (110 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/floworkssolutions/ (46 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 77% Mid-Market, 23% Small-Business


#### What Are Alisha - AI SDR's Pros and Cons?

**Pros:**

- Automation (4 reviews)
- Customer Support (4 reviews)
- Lead Generation (4 reviews)
- Personalization (4 reviews)
- Features (3 reviews)

**Cons:**

- Difficult Navigation (1 reviews)
- Learning Curve (1 reviews)
- Slow Loading (1 reviews)

### 15. [Lyzr.ai](https://www.g2.com/products/lyzr-lyzr-ai/reviews)
  Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 39

**Who Is the Company Behind Lyzr.ai?**

- **Seller:** [Lyzr](https://www.g2.com/sellers/lyzr)
- **Company Website:** https://www.lyzr.ai
- **Year Founded:** 2023
- **HQ Location:** New York, USA
- **LinkedIn® Page:** https://www.linkedin.com/company/lyzr-platform (172 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 69% Small-Business, 18% Mid-Market


#### What Are Lyzr.ai's Pros and Cons?

**Pros:**

- Ease of Use (35 reviews)
- Setup Ease (12 reviews)
- Deployment Ease (11 reviews)
- Efficiency (11 reviews)
- Features (10 reviews)

**Cons:**

- Poor Documentation (14 reviews)
- Lack of Integration (13 reviews)
- Complexity Issues (9 reviews)
- Limited Customization (7 reviews)
- Missing Features (6 reviews)

### 16. [Ringg AI](https://www.g2.com/products/ringg-ai/reviews)
  Ringg AI is a multilingual Voice AI Platform for businesses that handle high-volume phone calls. It helps automate inbound/outbound conversations—qualifying leads, booking appointments, confirming orders, & answering common questions—without adding headcount. Deploy our human-like AI voice agent that hands off to a human with full context when needed, integrates with your stack, & logs call outcomes for easy optimization. Use Ringg as your 24/7 AI voice assistant to scale customer conversations.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 22

**Who Is the Company Behind Ringg AI?**

- **Seller:** [Ringg AI](https://www.g2.com/sellers/ringg-ai)
- **Company Website:** https://ringg.ai
- **Year Founded:** 2023
- **HQ Location:** Bengaluru, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/ringg/ (35 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 45% Small-Business, 27% Mid-Market


#### What Are Ringg AI's Pros and Cons?

**Pros:**

- Setup Ease (6 reviews)
- Efficiency (5 reviews)
- Customer Support (4 reviews)
- Customer Engagement (3 reviews)
- Call Management (2 reviews)

**Cons:**

- Limited Language Support (3 reviews)
- Inaccuracy (1 reviews)
- Limited Customization (1 reviews)
- Limited Features (1 reviews)
- Poor Understanding (1 reviews)

### 17. [B2B Rocket](https://www.g2.com/products/b2b-rocket/reviews)
  B2B Rocket is an AI-driven sales automation platform designed to streamline the B2B sales process by automating lead generation, engagement, and conversion. By leveraging proprietary AI agents, it enables businesses to efficiently manage the entire sales lifecycle, from identifying potential leads to closing deals, without the need for extensive human intervention. Key Features and Functionality: - AI-Powered BDR Agents: Automate cold email marketing and lead engagement across multiple channels, including email, LinkedIn, WhatsApp, and SMS. - Multi-Channel Outreach: Facilitate communication through various platforms to maximize reach and engagement. - Lead Database Access: Provide access to a vast database containing emails, phone numbers, and over 1 billion data points, enabling efficient lead identification and contact. - Unified Inbox & CRM: Centralize communications and manage deals, track leads, and schedule appointments effortlessly within a single platform. - Email Warm-Up and Validation: Enhance email deliverability and maintain a clean contact list by warming up email accounts and validating addresses. - Advanced Analytics & Insights: Monitor campaign performance and gain actionable insights to optimize sales strategies. Primary Value and Solutions Provided: B2B Rocket addresses common challenges in B2B sales by automating repetitive tasks, reducing the need for large sales teams, and enhancing lead quality through intelligent targeting. Its AI agents handle the time-consuming aspects of sales outreach, allowing businesses to focus on building customer relationships and closing deals. By integrating multi-channel communication and providing a comprehensive CRM system, B2B Rocket ensures a cohesive and efficient sales process. The platform's data-driven approach and advanced analytics empower businesses to make informed decisions, ultimately driving revenue growth and operational efficiency.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 293

**Who Is the Company Behind B2B Rocket?**

- **Seller:** [B2B Rocket](https://www.g2.com/sellers/b2b-rocket)
- **HQ Location:** Sheridan, Wyoming
- **LinkedIn® Page:** https://www.linkedin.com/company/b2b-rocket (159 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Virtual Assistant
  - **Top Industries:** Marketing and Advertising, Computer Software
  - **Company Size:** 89% Small-Business, 9% Mid-Market


#### What Are B2B Rocket's Pros and Cons?

**Pros:**

- Automation (96 reviews)
- Ease of Use (92 reviews)
- Lead Generation (90 reviews)
- Time-saving (58 reviews)
- Helpful (45 reviews)

**Cons:**

- Learning Curve (38 reviews)
- Limited Customization (37 reviews)
- Expensive (21 reviews)
- Missing Features (15 reviews)
- Complexity (12 reviews)

### 18. [Thoughtly](https://www.g2.com/products/thoughtly/reviews)
  Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 41

**Who Is the Company Behind Thoughtly?**

- **Seller:** [Thoughtly](https://www.g2.com/sellers/thoughtly)
- **Company Website:** https://thoughtly.com
- **Year Founded:** 2023
- **HQ Location:** New York City, US
- **Twitter:** @thoughtlyai (972 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/thoughtly-ai (17 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Marketing and Advertising
  - **Company Size:** 114% Small-Business, 2% Mid-Market


#### What Are Thoughtly's Pros and Cons?

**Pros:**

- Ease of Use (21 reviews)
- Efficiency Improvement (12 reviews)
- AI Integration (9 reviews)
- Customer Support (8 reviews)
- User Interface (5 reviews)

**Cons:**

- Learning Curve (6 reviews)
- Complexity (5 reviews)
- Missing Features (4 reviews)
- Difficult Learning (3 reviews)
- Difficult Setup (3 reviews)

### 19. [Hubi AI](https://www.g2.com/products/hubi-ai/reviews)
  Hubi is the AI that actually knows your business and never lets go. Meet your marketing coworker that holds your brand, your voice, and your goals — on every channel, every time. Most AI tools give you more features, more outputs, more to manage alone. Hubi gives you something different: the coworker who always knows where the project stands, never needs a briefing, and somehow always gets your vibe. While other tools reset every time you log in, Hubi builds on every conversation. Your tone stays consistent. Your brand stays intact. And your marketing keeps moving, even on the days you just want to chill out. From social media to email to customer messaging, Hubi shows up wherever your business needs a voice — already knowing exactly what to say and how to say it. This isn't just smarter AI. It's the first AI built on the one thing the industry forgot: friendly coworker that cares.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 10

**Who Is the Company Behind Hubi AI?**

- **Seller:** [AI Hub Team](https://www.g2.com/sellers/ai-hub-team)
- **Company Website:** https://hubapp.ai
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Hubi AI's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Navigation Ease (4 reviews)
- Helpful (3 reviews)
- Intuitive (3 reviews)
- User Interface (3 reviews)

**Cons:**

- Chat Management (2 reviews)
- Navigation Issues (2 reviews)
- Poor Interface Design (2 reviews)
- Expensive (1 reviews)
- Inaccuracy (1 reviews)

### 20. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4,012

**Who Is the Company Behind Dialpad Connect?**

- **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad)
- **Company Website:** https://Dialpad.com
- **Year Founded:** 2011
- **HQ Location:** San Ramon, California
- **Twitter:** @DialpadHQ (60 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3967399/ (1,475 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 56% Small-Business, 32% Mid-Market


#### What Are Dialpad Connect's Pros and Cons?

**Pros:**

- Ease of Use (126 reviews)
- Call Management (70 reviews)
- Helpful (56 reviews)
- Call Recording (55 reviews)
- Features (51 reviews)

**Cons:**

- Call Issues (55 reviews)
- Connection Issues (42 reviews)
- Missing Functionality (29 reviews)
- Recording Issues (27 reviews)
- Call Quality Issues (26 reviews)

### 21. [Gleap](https://www.g2.com/products/gleap-gleap/reviews)
  Gleap is a customer support and product feedback software platform specifically designed for SaaS companies and digital product teams to streamline user communication, issue reporting, and product insights within a single, cohesive system. Originating in Europe, Gleap caters to product-led organizations seeking to centralize customer interactions and technical feedback across both web and mobile applications. The platform is particularly beneficial for cross-functional teams, including those in support, product management, engineering, and growth, and is commonly utilized by small to mid-sized software companies as well as scaling startups. The functionality of Gleap is multifaceted, combining a shared inbox with AI-assisted customer support alongside in-app feedback and bug reporting capabilities. Users can easily submit support requests, feature feedback, or bug reports directly from within the application, while Gleap automatically captures essential technical context, such as device data, environment details, and error logs. This ensures that support teams have all the necessary information at their fingertips to address user concerns effectively. Additionally, the platform features Kai, an AI support agent that aids in answering questions, summarizing conversations, and facilitating automated workflows, enhancing the overall user experience. Gleap's primary value lies in its ability to reduce friction between customer support and product development by transforming user communication into structured, actionable product insights. By consolidating support tickets, bug reports, and feedback into one system, Gleap enables teams to respond to users more efficiently, thereby improving issue resolution speed and fostering better internal collaboration. The platform is widely used for various purposes, including in-app customer support, bug triage, feature validation, customer feedback collection, and product-led growth workflows. Furthermore, Gleap seamlessly integrates with third-party tools commonly employed by product and engineering teams, enhancing its utility. Key features of Gleap include a shared inbox for managing customer support and user conversations, in-app bug reporting with automatic technical context capture, and tools for collecting customer feedback and feature requests. The AI-assisted support agent and response tools further streamline the support process, while no-code workflows and automation empower support and product teams to efficiently route, tag, enrich, and act on incoming conversations and feedback without the need for custom development. This comprehensive approach not only enhances operational efficiency but also ensures that teams can focus on delivering a superior product experience.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 48

**Who Is the Company Behind Gleap?**

- **Seller:** [Gleap](https://www.g2.com/sellers/gleap)
- **Company Website:** https://gleap.io/
- **Year Founded:** 2020
- **HQ Location:** Schwarzach, AT
- **LinkedIn® Page:** https://www.linkedin.com/company/gleap (9 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 69% Small-Business, 8% Mid-Market


#### What Are Gleap's Pros and Cons?

**Pros:**

- Ease of Use (13 reviews)
- Features (9 reviews)
- Automation (8 reviews)
- Helpful (8 reviews)
- Simple (8 reviews)

**Cons:**

- Learning Curve (5 reviews)
- Limited Features (4 reviews)
- Filtering Issues (3 reviews)
- Intuitiveness (3 reviews)
- Missing Features (3 reviews)

### 22. [Zingtree](https://www.g2.com/products/zingtree/reviews)
  Agentic AI Workflow Orchestration for Complex CX. Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s enterprise-grade workflow automation platform empowers CX, support, and operations leaders to safely automate and resolve even the most challenging contact center requests. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right. Our customers across Financial Services, Healthcare, Consumer Products, Software & Services, and many more, see up to: - 30% boosts in customer satisfaction (CSAT) - 40% increases in revenue - 30% increases in First Contact Resolution (FCR) - 12X increases in deflections - 85% reductions in agent ramp time - 70% reductions in contact center costs


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 94

**Who Is the Company Behind Zingtree?**

- **Seller:** [Zingtree](https://www.g2.com/sellers/zingtree)
- **Company Website:** https://zingtree.com
- **Year Founded:** 2020
- **HQ Location:** Palo Alto, US
- **Twitter:** @zingtree (251 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1093555 (42 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Consumer Services, Consumer Goods
  - **Company Size:** 44% Mid-Market, 28% Small-Business


#### What Are Zingtree's Pros and Cons?

**Pros:**

- Ease of Use (59 reviews)
- Intuitive (32 reviews)
- Helpful (29 reviews)
- Features (21 reviews)
- Simple (21 reviews)

**Cons:**

- Missing Features (13 reviews)
- Learning Curve (10 reviews)
- Limited Options (9 reviews)
- Limited Customization (8 reviews)
- Reporting Issues (8 reviews)

### 23. [KODIF](https://www.g2.com/products/kodif/reviews)
  KODIF offers the first full AI workforce for e-commerce brands. We help you support customers across their entire journey, while reducing the load on human agents and driving more revenue through subscriptions, upsells, and smarter shopping experiences. We start by giving every brand an AI Agent. Depending on your needs, these agents all have different skills and capabilities, but in all cases they can connect into your backend systems: order management, warehouse tools, subscription management and more, so it can automate meaningful actions, not just conversations. There are three tiers: Tier 1 focuses on chat, delivering personalized, human-like conversations connected directly in your help desk and e-commerce platform for real-time information and human agent handoffs. Tier 2 expands into channels like email and SMS, offering authenticated, high-personalization experiences and the ability to manage segmented knowledge for global brands. And our Super Agent takes it further, connecting across all channels and including more personalization techniques and segmentation of knowledge across brands or geographies. All of our Agents act as AI Shoppers, a concierge that drives revenue by recommending products, creating bundles, boosting retention, and making sure customers always find the right fit. On top of that, you can hire two powerful AI Specialists: The AI Manager, who oversees your AI agents, identifies and helps you fill knowledge gaps, ensures accuracy through testing, and alerts you to volume spikes or new customer needs. The AI Analyst, who intelligently tags conversations and provides deep insights so you can improve your products, services, and make faster business decisions. Put it all together, and KODIF gives you end-to-end AI coverage across the e-commerce journey: delight customers, reduce manual effort, and unlock new sales opportunities, all with a workforce that learns and scales with your business.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 30

**Who Is the Company Behind KODIF?**

- **Seller:** [KODIF](https://www.g2.com/sellers/kodif)
- **Year Founded:** 2021
- **HQ Location:** Palo Alto, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/kodifai/ (22 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Consumer Goods
  - **Company Size:** 71% Mid-Market, 19% Small-Business


#### What Are KODIF's Pros and Cons?

**Pros:**

- Ease of Use (16 reviews)
- Helpful (16 reviews)
- Customer Support (14 reviews)
- Efficiency (14 reviews)
- Features (10 reviews)

**Cons:**

- Complexity (2 reviews)
- Integration Difficulty (2 reviews)
- Integration Issues (2 reviews)
- Lack of Integrations (2 reviews)
- Learning Curve (2 reviews)

### 24. [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)
  Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. - Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. - Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. - Provides meaningful and actionable insights to supervisors to drive growth and operational excellence - Helps leaders uncover opportunities for growth, transformation and innovation through real- time contact center insights scalable across the enterprise.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 668

**Who Is the Company Behind Sprinklr Service?**

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Company Website:** https://www.sprinklr.com
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr (38,047 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/399351/ (4,380 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Social Media Manager, Social Media Specialist
  - **Top Industries:** Consumer Services, Marketing and Advertising
  - **Company Size:** 41% Enterprise, 31% Mid-Market


#### What Are Sprinklr Service's Pros and Cons?

**Pros:**

- Ease of Use (81 reviews)
- Features (64 reviews)
- Helpful (52 reviews)
- Efficiency (47 reviews)
- Customer Support (37 reviews)

**Cons:**

- Complexity (29 reviews)
- Learning Curve (27 reviews)
- Missing Features (26 reviews)
- Slow Loading (23 reviews)
- Steep Learning Curve (21 reviews)

### 25. [CBOT](https://www.g2.com/products/cbot/reviews)
  CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer base. Our product, CBOT Platform enables the development of chatbots and virtual assistants. CBOT Platform is; - based on natural language processing (NLP) and machine learning (ML) technologies, - can serve on text and voice channels, - supports all languages ​​including Arabic, - integrated with websites, mobile applications, messaging and social media platforms and voice assistants, - provides information, performs tasks and makes suggestions based on the area of ​​use. Thanks to CBOT Platform, organizations can develop artificial intelligence-based chatbots and virtual assistants that can speak/chat like a human within the scope of use case. Companies can put it at the service of their employees, as well. So far, more than 40 enterprise virtual assistants have been developed through CBOT Platform. Since the beginning of 2019, CBOT has achieved great success. First, it created a reputable tech brand in the conversational AI field with more than 40 enterprise-level clients and many trusted partners. Second, it has developed a holistic product with 100% technology ownership, which is called “CBOT Platform”, based on natural language processing (NLP) and machine learning (ML) technologies. Third, CBOT has many achievements regarding partnerships with global brands. Some of them are highlighted below: - one of the first 20 Google RCS (Rich Communication Services) partners at the global scale in 2019 - featured as the leading 16 chatbot and virtual assistant companies on the global scale by Gartner in 2020 - selected as a WhatApp Business Solution Provider (BSP)


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 11

**Who Is the Company Behind CBOT?**

- **Seller:** [CBOT](https://www.g2.com/sellers/cbot)
- **Year Founded:** 2017
- **HQ Location:** Istanbul, Istanbul
- **Twitter:** @cbot_ai (1,262 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cbot-ai/ (52 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 36% Enterprise, 36% Mid-Market



    ## What Is  AI Agents?
  [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)