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Conversation Intelligence
July 7, 2020
CF
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
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as an enterprise SDR in the IT space, I am mainly using gong to record my cold calls for coaching purposes. I am also using it to record external meetings with prospects to take better notes on my conversations. Are there other ways I am not using gong to its fullest extent that I could use it... Read more
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common question.
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If I wanted to understand what the hot topic of a given conversation was, how would I be able to pin-point the most discussed words in the conversation? For example, I would be curious to know how many of the conversations I'm having are highly discussing Office 365 to know whether or not to... Read more
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common question.
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RAS (Rien à signaler) translates to "Nothing to report" in English.
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I am wondering about this question because it is really important to me. I want to know the specific reasons on why I would have to say that. Yes my sales have increased since I have started saying but, I have had a couple situations where I have lost trust with them because I had to say that I... Read more
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common question.
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I want to be able to "correct" the transcription so that anyone I want to send the call to for review will have a complete and accurate account of what is being spoken. My idea was to allow editing so that the text is correct while the system automatically generates a note of what the original... Read more
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common question.
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