Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
Hi everyone,
We internally use natterbox and hoping to understand why sometimes calls which don't get connected to specific queues don't get updated with Type = Not connected.
Please let me know if I can expand further on the issue.
Thanks,
Niccolo