Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
I've used it with several virtual meeting apps (Chime, Webex, Zoom, etc.). It would be my dream tool if I could use it to record regular phone calls, with a desktop calling app.
As I mentioned before, there was a situation where a message was erased after viewing it and I could not find a way to communicate with the organizer of the message. I know there's a way for us to contact Mindtickle, but I don't believe it was an issue Mindtickle could've resolved.
While I know for a fact that my organization is using Chorus constructively and ethically, I'm wondering how other people explain what Chorus is / why you use it when people ask about it.
Do you frame it as a coaching tool? A tool for honoring commitments?
It would also be interesting to hear... Read more
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