Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
Transcription quality is important for our workflows. Has anyone noticed improvements over time, or can share how accurate Laivly has been in real conversations?
We're evaluating a few CX platforms right now. If you've used Laivly alongside Genesys, Talkdesk, or NICE CXone, I'd love to hear how they compare in day-to-day use.
I want to confirm that Nooks supports DMARC and DKIM setup, and whether there's guidance on how to configure DNS records correctly before going live — we can't afford deliverability issues tanking a new outbound program.