Zowie builds an AI agent platform for customer service at large enterprise companies. Its AI agents talk to customers over chat, email, phone and social media and carry out business operations, from opening a parcel locker through issuing a refund to logging a ticket on a helpline, by following the rules each company sets, so every outcome is predictable. Zowie works with companies in logistics, banking, fintech, healthcare, e-commerce, insurance and debt collection, including InPost, Decathlon, MediaMarkt, Allianz and Payoneer. The platform handles more than 100 million conversations a year, and its voice agent for InPost runs in production in Poland, the United Kingdom and France.