Zowie Inc.
73 reviews
- 1 profiles
- 13 categories
Average star rating
4.7
Serving customers since
2019
Zowie Inc. Reviews
EL
Eduardo L.
Small-Business (50 or fewer emp.)Professionalism at the highest level
The ability to create a workflow that enhances our customers user experience
AR
Verified User in Retail
Mid-Market (51-1000 emp.)Zowie: Cutting Edge Automation
We love utilizing Zowie!<br><br>They have provided a quick and easy service that resulted in an almost effortless integration process. With round-the-clock support, we are able to optimize and update this service to fit our exact specifications and needs in no time.<br><br>The tool also provides automated suggestions and tools for tracking the most common requests we receive. Creating even more opportunities to streamline our internal processes to assist customers better.<br><br>We highly recommend this service for anyone looking to get ahead with optimizing support for their e-commerce customers. Zowie is able to automate and handle any requests we could throw at it!
EC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)Finally a chatbot that works
Efficient and fast implementation
Very professional team, that has managed to successfully address all our needs
Intuitive and easy-to-use platform
Focus on e-commerce-> preconfigured automations specifically for the industry
About
What is Zowie Inc.?
Zowie builds an AI agent platform for customer service at large enterprise companies. Its AI agents talk to customers over chat, email, phone and social media and carry out business operations, from opening a parcel locker through issuing a refund to logging a ticket on a helpline, by following the rules each company sets, so every outcome is predictable. Zowie works with companies in logistics, banking, fintech, healthcare, e-commerce, insurance and debt collection, including InPost, Decathlon, MediaMarkt, Allianz and Payoneer. The platform handles more than 100 million conversations a year, and its voice agent for InPost runs in production in Poland, the United Kingdom and France.
Details
Year Founded
2019
Website
getzowie.com