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ZapScale Inc.

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115 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2021

Profile Name

Star Rating

107
6
1
0
1

ZapScale Inc. Reviews

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Profile Name
Star Rating
107
6
1
0
1
Priyanka S.
PS
Priyanka S.
Lead - Customer Success
11/12/2024
Validated Reviewer
Verified Current User
Review source: Organic

Good Experience

ZapScale is great for Customer Success automation, Also the Customer success team is very prompt & supportive. Campaign & survey feature is game changer.ZapScale gives the view of our customer health & likely to churn account which is helpful for us to plan our course of action .
Ravi Ranjan K.
RK
Ravi Ranjan K.
Technical Lead at AlgoShack
11/11/2024
Validated Reviewer
Verified Current User
Review source: Organic

ZapScale is the key to our data-driven approach to customer success.

Setting a ZapScale is easy. thanks to its vast library of over 50 pre-built KPIs. I can also create custom KPIs.
Parth S.
PS
Parth S.
--Pre-Sales Executive
11/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

ZapScale is game changer for customer success.

ZapScale offers a unified platform that streamlines customer success operations. It provides a centralized view of customer health, automates routine tasks, leverages AI for predictive insights, and enables customization of workflows. Additionally, it offers robust analytics and integrates seamlessly with popular tools, empowering teams to deliver exceptional customer experiences.

About

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HQ Location:
Delaware, US

Social

@ZapScale

What is ZapScale Inc. ?

ZapScale is the easiest Customer Success Platform for B B SaaS companies to help them reduce churn, improve retention and increase upsell.

Details

Year Founded
2021