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ZapScale Inc.

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115 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2021

Profile Name

Star Rating

107
6
1
0
1

ZapScale Inc. Reviews

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Profile Name
Star Rating
107
6
1
0
1
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
10/02/2024
Validated Reviewer
Review source: Organic

Optimizing Customer Engagement Through Strategic Tracking and Insights

ZapScale provides a significant advantage by enabling me to easily track or untrack any customer as needed. This functionality allows me to concentrate my personalized engagement efforts on high-touch customers while smoothly transitioning low-touch customers into automated engagement. Importantly, I can achieve all of this without the need for any technical assistance.
Vivek A.
VA
Vivek A.
09/26/2024
Validated Reviewer
Verified Current User
Review source: Organic

ZapScale is our essential tool for driving customer success through data-driven insights.

Configuring ZapScale is highly efficient, thanks to its extensive library of over 50 pre-built KPIs. I can quickly develop customized KPIs to meet my specific requirements in just minutes. With these robust KPIs available, I can confidently produce precise customer scores.
sneha d.
SD
sneha d.
09/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

Platform that helped us build our CS

Unlike most CSPs, Zapscale is easy to implement and easy to use. Our team has been up and running within a month. Its a price-competitive tool and has given us 2X ROI in less than 6 months. The best thing about ZapScale is that it delivers what it promises.

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HQ Location:
Delaware, US

Social

@ZapScale

What is ZapScale Inc. ?

ZapScale is the easiest Customer Success Platform for B B SaaS companies to help them reduce churn, improve retention and increase upsell.

Details

Year Founded
2021