ZapScale Inc.
115 reviews
- 1 profiles
- 1 categories
Average star rating
4.8
Serving customers since
2021
ZapScale Inc. Reviews
AC
Verified User in Consumer Services
ZapScale: A Comprehensive Solution for Building Automated Customer Success
ZapScale has helped us focus on building automated CS activities for longtail customers. We now have insights to act on customers proactively. The product is intuitive and easy to use. ZapScale’s CS team is very responsive and active.
UI
Verified User in Information Technology and Services
Our CS is much more simplified with ZapScale
I love the prebuilt KPIs that Zapscale has built, because of which we hardly took any time to get up and running. Also, many pre-design playbooks can be activated based on triggers. Our approach to making our customers successful has become much more robust.
RO
Ruchika O.
ZapScale offers customer visibility when you need it
The best thing about Zapscale is that it gives visibility of our customer data as and when we need it along with automation to manage a large set of customers. It also helps us manage our day-to-day operations by giving notifications on tasks and actions that need to be done. I have seen many CSPs but I love the way they have built Zapscale because it's designed for the end user.
About
What is ZapScale Inc. ?
ZapScale is the easiest Customer Success Platform for B B SaaS companies to help them reduce churn, improve retention and increase upsell.
Details
Year Founded
2021
Website
www.zapscale.com