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ZapScale Inc.

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115 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2021

Profile Name

Star Rating

107
6
1
0
1

ZapScale Inc. Reviews

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Profile Name
Star Rating
107
6
1
0
1
Nithin T.
NT
Nithin T.
Customer Success Specialist
11/13/2024
Validated Reviewer
Review source: Organic

Zapscale is an ideal tool for Customer Success professionals.

Zapscale helps in enhancing customer relationships, improve retention, reduce churn and drive growth. Customer health monitoring, customer segmentation, integration with CRM, Outlook and other tools, customer feedback, surveys and campaigns are some of the key features offered by Zapscale that empowers CS teams to deliver exceptional Customer Experiences. Zapscale provides extraordinary support.
Swati Sudhakar S.
SS
Swati Sudhakar S.
Account Manager|| Digital Finance || SaaS || Client Success || Sales Process Management.
11/13/2024
Validated Reviewer
Verified Current User
Review source: Organic

Best Tool for Elevating Customer Success

In ZapScale from Health score to customer journey tracking every feature is aimed at improving customer satisfaction and retention. The features easy to use like Campaign and Survey helps stay agile and responsive to customer needs.ZapScale support is exceptional as they provides quick and actionable solutions.
Verified User in Accounting
AA
Verified User in Accounting
11/13/2024
Validated Reviewer
Verified Current User
Review source: Organic

Good Tracking tool

Im able to see who has actually used the application

About

Contact

HQ Location:
Delaware, US

Social

@ZapScale

What is ZapScale Inc. ?

ZapScale is the easiest Customer Success Platform for B B SaaS companies to help them reduce churn, improve retention and increase upsell.

Details

Year Founded
2021