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WorkWave

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301 reviews
  • 12 profiles
  • 12 categories
Average star rating
4.1
#1 in 1 categories
Grid® leader
Serving customers since
1984

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RealGreen by WorkWave

68 reviews

RealGreen Systems is the maker of Service Assistant™, the all-in-one field management software for businesses with a fleet of vehicles that need to schedule, quote, dispatch, route, collect payments, track vehicles, communicate in field, and more. It is used by many industries including lawn care, landscape, pest control, HVAC, plumbing, electrical, construction, waste management, carpet and residential cleaning, snow removal, tree service and many more. With Service Assistant and its modules, both office staff and techs in the field use the same integrated software to make work flow as effortlessly as possible. Gone are the days of entering data from the field at the end of the day. This tool was designed to make it super easy to run your business. Use the software to schedule customer appointments, create line item work orders, plan daily routes in minutes, estimate on site or even in the office, collect instant payments or set up accounts for prepays, installments and auto-pay and even track vehicle maintenance and locations. Service Assistant parameters can be customized to function the way you need it to work. Use Service Assistant for seamless operations, but love it for its ingenious features such as custom reports, financial integration and automated marketing. There are over 130 different reports available, not counting letters. Find out in layman’s terms how your transactions (production, payments, adjustments, installments) get reported to your accounting program. Use the extremely powerful mail merge tool and automated marketing module to enhance customer communication with auto-generated client letters and emails. Use the mail feature for quick, convenient delivery - making life infinitely easier and saving valuable time and energy. RealGreen Systems is a software development company located in Walled Lake, Michigan. It also offers print, digital marketing, direct mail, and physical storage services.

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Star Rating

180
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14

WorkWave Reviews

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Profile Name
Star Rating
180
73
26
8
14
SH
Steven H.
05/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

General Manager

Feature depth is real. PestPac was built for pest control and it shows in routing, scheduling, and the mobile workflow. For an operator running a single steady business with no anticipated changes, the platform does most of what it claims.
Verified User in Consumer Services
AC
Verified User in Consumer Services
05/04/2026
Validated Reviewer
Review source: G2 invite

Costly Transition That Hurt My Business

Very little, unfortunately. The only positive I can point to is that RealGreen by WorkWave is a well-known platform and, in theory, offers a wide range of features across sales, scheduling, and billing. However, in my experience, those features are not practical for a small, owner-operated business. What initially appears to be a robust system quickly becomes difficult to use, with excessive steps required for even basic tasks. The platform seems designed for large companies with multiple departments, not for someone managing all aspects of the business. The concept may be appealing on the surface, but the actual usability and day-to-day functionality did not meet expectations.
Marina M.
MM
Marina M.
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One System That Keeps Operations Running Smoothly

it’s an all-in-one system that runs operations smoothly and efficiently

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HQ Location:
Holmdel, NJ

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@WorkWave

What is WorkWave?

WorkWave is a leading provider of software solutions designed to enhance the efficiency and productivity of field service and logistics businesses. Their platform offers a range of tools for route optimization, scheduling, dispatching, customer relationship management and invoicing. By leveraging advanced technology, WorkWave helps companies streamline operations, improve customer satisfaction, and drive growth. The vendor serves various industries, including pest control, lawn care and cleaning services, with a focus on providing tailored solutions to meet specific business needs. For more information, visit their website at workwave.com.

Details

Year Founded
1984