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WorkWave

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303 reviews
  • 10 profiles
  • 11 categories
Average star rating
4.1
#1 in 2 categories
Grid® leader
Serving customers since
1984

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RealGreen by WorkWave

69 reviews

RealGreen Systems is the maker of Service Assistant™, the all-in-one field management software for businesses with a fleet of vehicles that need to schedule, quote, dispatch, route, collect payments, track vehicles, communicate in field, and more. It is used by many industries including lawn care, landscape, pest control, HVAC, plumbing, electrical, construction, waste management, carpet and residential cleaning, snow removal, tree service and many more. With Service Assistant and its modules, both office staff and techs in the field use the same integrated software to make work flow as effortlessly as possible. Gone are the days of entering data from the field at the end of the day. This tool was designed to make it super easy to run your business. Use the software to schedule customer appointments, create line item work orders, plan daily routes in minutes, estimate on site or even in the office, collect instant payments or set up accounts for prepays, installments and auto-pay and even track vehicle maintenance and locations. Service Assistant parameters can be customized to function the way you need it to work. Use Service Assistant for seamless operations, but love it for its ingenious features such as custom reports, financial integration and automated marketing. There are over 130 different reports available, not counting letters. Find out in layman’s terms how your transactions (production, payments, adjustments, installments) get reported to your accounting program. Use the extremely powerful mail merge tool and automated marketing module to enhance customer communication with auto-generated client letters and emails. Use the mail feature for quick, convenient delivery - making life infinitely easier and saving valuable time and energy. RealGreen Systems is a software development company located in Walled Lake, Michigan. It also offers print, digital marketing, direct mail, and physical storage services.

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180
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15

WorkWave Reviews

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Profile Name
Star Rating
180
74
26
8
15
Logan G.
LG
Logan G.
Adaptable | Reliable | Intentional
07/30/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Flexible CRM, Room for Routing Improvement

I find PestPac by WorkWave to be really user-friendly once you get the hang of the basics. I like that I can export almost any report and find out anything I want to know based on the data put into the system. The best fit scheduling is particularly beneficial as it helps us not have to rely on route numbers and technician names, and it can automatically assign ZIP codes. The exporting features and data importing processes are great, especially when we're purchasing new businesses since it's easy to export all of their customer data for a mass upload. Also, the routing, scheduling, and reporting tools are valuable for us.
Andrew W.
AW
Andrew W.
Owner/Operator of the Maritimes Leader in Structural Pest and Humane Wildlife Control
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

PestPac Boosted Our Efficiency, Profitability, and Customer Focus

PestPac helps us do more. We’re more efficient, more profitable, and more attentive to customer needs. Overall, it’s helped us improve across the board—more of everything that matters.
Kristin M.
KM
Kristin M.
Intellectual Property Coordinator
07/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great support and industry fit, but UI and cost tracking need improvement

PestPac’s customer support is available through chat, email, phone, and community support, which makes it convenient to report issues or ask questions across multiple channels. The software is tailored to pest control companies and is widely used in the industry, which can also make the selling process easier if you’re looking to offload your company.

About

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HQ Location:
Holmdel, NJ

Social

@WorkWave

What is WorkWave?

WorkWave is a leading provider of software solutions designed to enhance the efficiency and productivity of field service and logistics businesses. Their platform offers a range of tools for route optimization, scheduling, dispatching, customer relationship management and invoicing. By leveraging advanced technology, WorkWave helps companies streamline operations, improve customer satisfaction, and drive growth. The vendor serves various industries, including pest control, lawn care and cleaning services, with a focus on providing tailored solutions to meet specific business needs. For more information, visit their website at workwave.com.

Details

Year Founded
1984