Wolken Software

Show rating breakdown
17 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2011
Profile Filters

All Products & Services

Profile Name

Star Rating

14
2
1
0
0

Wolken Software Reviews

Review Filters
Profile Name
Star Rating
14
2
1
0
0
Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
08/11/2023
Validated Reviewer
Verified Current User
Review source: Organic

Rich features and configurability

Ability to use natural language to describe issues and very prompt and relevant responses from our knowledge bases
YB
Yadu B.
Small-Business (50 or fewer emp.)
08/11/2023
Validated Reviewer
Review source: Organic

Use Service Desk for increased Customer Satisfaction

Wolken Service Desk helps us achieve our customer satisfaction goals with accuracy, predictability, and control. I particularly like the aspect of building knowledge bases to reduce time to respond better.
RD
Rick d.
Small-Business (50 or fewer emp.)
08/09/2023
Validated Reviewer
Review source: Organic

Empowering Efficiency and Collaboration: My Journey with the Woken Service Desk Product

The Woken Service Desk offers a range of benefits that make it stand out as a valuable tool compared to others, for efficient and collaborative support management

About

Contact

HQ Location:
Cupertino, USA

Social

@wolkensoftware

What is Wolken Software?

Wolken Software is an enterprise-grade SaaS company delivering AI-native service operations for global enterprises. Its platform automates and orchestrates workflows across customer and employee service, helping organizations resolve issues faster, reduce operational complexity, and improve service outcomes at scale. Built on a foundation of simplicity, scalability, and security, Wolken provides a flexible, low-code platform that integrates seamlessly with existing enterprise systems while enabling modern, AI-driven workflows. Wolken serves leading global organizations including Broadcom, CSG, and Autodesk, supporting enterprises across industries such as financial services, semiconductor, software, consumer goods, and electronics. The platform powers more than 7,000 agents serving over 50 million end users across 60+ countries, processing millions of service interactions annually.

Details

Year Founded
2011