Wolken Software

Show rating breakdown
17 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2011
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Wolken Software Reviews

Review Filters
Profile Name
Star Rating
14
2
1
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
08/14/2023
Validated Reviewer
Review source: Organic

The most user friendly and easy to navigate ServiceDesk !

Wolken ServcieDesk is loaded with features like omnichannel support, knowledge base, reports and analysis, and it helps us keep our customers satisfied and happy.
Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
08/14/2023
Validated Reviewer
Review source: Organic

Great solution for a wide variety of business problems

It is a very easy to use, flexible tool at a very competitive price. I enjoy working with the leadership team at Wolken who have a deep understanding of the software business and other business they touch.
KM
Kanchan M.
Business AnalystSmall-Business (50 or fewer emp.)
08/12/2023
Validated Reviewer
Review source: Organic

Level of customer service you will receive

Easy to use and configurable Saas product with a good product quality and delivery options.

About

Contact

HQ Location:
Cupertino, USA

Social

@wolkensoftware

What is Wolken Software?

Wolken Software is an enterprise-grade SaaS company delivering AI-native service operations for global enterprises. Its platform automates and orchestrates workflows across customer and employee service, helping organizations resolve issues faster, reduce operational complexity, and improve service outcomes at scale. Built on a foundation of simplicity, scalability, and security, Wolken provides a flexible, low-code platform that integrates seamlessly with existing enterprise systems while enabling modern, AI-driven workflows. Wolken serves leading global organizations including Broadcom, CSG, and Autodesk, supporting enterprises across industries such as financial services, semiconductor, software, consumer goods, and electronics. The platform powers more than 7,000 agents serving over 50 million end users across 60+ countries, processing millions of service interactions annually.

Details

Year Founded
2011