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Wolken Software

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15 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2011
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Wolken Software Reviews

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Star Rating
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KM
Kanchan M.
Business Analyst at NSEIT LIMITED
08/12/2023
Validated Reviewer
Review source: Organic

Level of customer service you will receive

Easy to use and configurable Saas product with a good product quality and delivery options.
Verified User in Computer Software
EC
Verified User in Computer Software
08/11/2023
Validated Reviewer
Verified Current User
Review source: Organic

Rich features and configurability

Ability to use natural language to describe issues and very prompt and relevant responses from our knowledge bases
YB
Yadu B.
08/11/2023
Validated Reviewer
Review source: Organic

Use Service Desk for increased Customer Satisfaction

Wolken Service Desk helps us achieve our customer satisfaction goals with accuracy, predictability, and control. I particularly like the aspect of building knowledge bases to reduce time to respond better.

About

Contact

HQ Location:
Cupertino, USA

Social

@wolkensoftware

What is Wolken Software?

Wolken Software is an enterprise-grade SaaS company delivering AI-native service operations for global enterprises. Its platform automates and orchestrates workflows across customer and employee service, helping organizations resolve issues faster, reduce operational complexity, and improve service outcomes at scale. Built on a foundation of simplicity, scalability, and security, Wolken provides a flexible, low-code platform that integrates seamlessly with existing enterprise systems while enabling modern, AI-driven workflows. Wolken serves leading global organizations including Broadcom, CSG, and Autodesk, supporting enterprises across industries such as financial services, semiconductor, software, consumer goods, and electronics. The platform powers more than 7,000 agents serving over 50 million end users across 60+ countries, processing millions of service interactions annually.

Details

Year Founded
2011