Wolken Software

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17 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2011
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Wolken Software Reviews

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Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
09/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Supportive Partnership That Adapts to Our Needs

They accommodate users’ needs for the product and are happy to partner with us from the very beginning until it becomes usable by everyone in the organization.
Mallika S.
MS
Mallika S.
Director - Enterprize Business OperationsEnterprise (> 1000 emp.)
08/21/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Configure, Uncluttered UI but Knowledge Management framework is weak

Wolken is an easy to build, configure and user friendly application. It can integrate with various services through APIs and MCPs. The team at Wolken is extremely customer focussed and very nimble and quick in getting enhancements and new features added. For one of our critical M&A integration they were able to set up our environment and become customer ready about 30 days before go live. Wolken team led by their CEO understands the impact to end customers and are willing to work with their clients. We were able to save millions of dollars with this transition from Salesforce to Wolken with minimal to no impact to business or customers.
AV
Anne V.
Mid-Market (51-1000 emp.)
02/08/2024
Validated Reviewer
Review source: Organic

Witnessing a great product, service and team at work!

Timely and perfect delivery! Always on the ball!

About

Contact

HQ Location:
Cupertino, USA

Social

@wolkensoftware

What is Wolken Software?

Wolken Software is an enterprise-grade SaaS company delivering AI-native service operations for global enterprises. Its platform automates and orchestrates workflows across customer and employee service, helping organizations resolve issues faster, reduce operational complexity, and improve service outcomes at scale. Built on a foundation of simplicity, scalability, and security, Wolken provides a flexible, low-code platform that integrates seamlessly with existing enterprise systems while enabling modern, AI-driven workflows. Wolken serves leading global organizations including Broadcom, CSG, and Autodesk, supporting enterprises across industries such as financial services, semiconductor, software, consumer goods, and electronics. The platform powers more than 7,000 agents serving over 50 million end users across 60+ countries, processing millions of service interactions annually.

Details

Year Founded
2011