


Wolken Service Desk is based on a SaaS model and designed to resolve any service desk problems.

Wolken AI CMDB is an AI-powered configuration management database that gives IT teams a live, end-to-end map of every asset and dependency across their technology landscape. It replaces static spreadsheets with a dynamic system of record that auto-discovers assets, reconciles data from multiple sources, flags anomalies, and keeps configuration items continuously up to date. With built-in change impact analysis, proactive anomaly detection, and deep integrations with ITSM, ITOM, security, and monitoring tools, it helps operations, security, and service desk teams troubleshoot faster, reduce downtime, maintain compliance, and scale change without chaos.
Wolken was established to address the challenges and gaps in the service delivery market with the passion to bring excellent service support within the reach of every company. Our founders recognized the need for a comprehensive platform seamlessly integrating various applications, providing businesses with a unified and efficient customer service solution. We offer a simple, scalable, and secure cloud-based ServiceDesk solution for businesses to handle their internal and external customer service with ease. Our unique customer-centric business model and cutting-edge technology position us for success in the global SAAS market. Wolken is set to eliminate complexities and streamline operations for our customers with the extensive use of AI & ML, out-of-the-box set-up, and low to no code platform that can be implemented in enterprises in a matter of weeks. Wolken's top-notch solutions like our Customer ServiceDesk, IT Service Management, HR Case Management & Quality ServiceDesk help businesses streamline their operations, enhance collaboration, and optimize productivity by leveraging the power of the cloud.