Wolken Software

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17 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2011
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Wolken Software Reviews

Review Filters
Profile Name
Star Rating
14
2
1
0
0
DG
Dayakar G.
Mid-Market (51-1000 emp.)
10/03/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

It is very user friendly and very relevant to the Bussiness

It would be very easy to track the Complaints/ Issues and help us to reslove the customer issues on the given SLA time. Very healpful to resolve the Customer Complaints ontime.
PG
Prasanna G.
Enterprise (> 1000 emp.)
09/28/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

SaaS based product and available on Opex model.

Easy installation & configurations. Ready to Go workflows. No headache of owning and maintaining the products / services
Verified User in Telecommunications
ET
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
08/18/2023
Validated Reviewer
Review source: Organic

A robust tool - simple and quick start

Easy setup and quick go live Flexible and easy to configure Can manage complex flows with little effort

About

Contact

HQ Location:
Cupertino, USA

Social

@wolkensoftware

What is Wolken Software?

Wolken Software is an enterprise-grade SaaS company delivering AI-native service operations for global enterprises. Its platform automates and orchestrates workflows across customer and employee service, helping organizations resolve issues faster, reduce operational complexity, and improve service outcomes at scale. Built on a foundation of simplicity, scalability, and security, Wolken provides a flexible, low-code platform that integrates seamlessly with existing enterprise systems while enabling modern, AI-driven workflows. Wolken serves leading global organizations including Broadcom, CSG, and Autodesk, supporting enterprises across industries such as financial services, semiconductor, software, consumer goods, and electronics. The platform powers more than 7,000 agents serving over 50 million end users across 60+ countries, processing millions of service interactions annually.

Details

Year Founded
2011