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WaitWell Inc.

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102 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2020

Profile Name

Star Rating

85
17
0
0
0

WaitWell Inc. Reviews

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Profile Name
Star Rating
85
17
0
0
0
Cam M.
CM
Cam M.
Higher Education Professional
03/27/2026
Validated Reviewer
Review source: In-app

Great Product!

Waitwell is extremely user friendly. It is easy to get set up, for staff to use, and especially for clients to use. We have been so happy with the support provided by the team at Waitwell too. They are exceptionally responsive and supportive.
MC
Matthew C.
03/27/2026
Validated Reviewer
Review source: Organic
Incentivized Review

Feature Rich, Affordable Solution to QMS

Since my last review they have added more features such as consolidated messaging center as well as AI integration into their reporting portal. Both of these are high value adds that make for a more engaging experience with the software. They have also added a more robust access and roles page that is easier to use and navigate that allows for more specific access types.
DB
Diana B.
03/26/2026
Validated Reviewer
Review source: In-app

Smooth transition with a short learning curve and strong day-to-day usability

I like that it makes it easy to manage both walk-in traffic and scheduled appointments, which has really helped us provide a smoother experience for students. The flexibility to use it for different types of appointments, like counselling sessions and midterm meetings with students and supervisors, has been especially valuable. I also like how easy it is to set availability, and students seem to have adapted well to the new system.

About

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HQ Location:
Calgary, Canada

Social

@WaitWell2

What is WaitWell Inc.?

WaitWell Inc. is a technology company that specializes in providing innovative wait management solutions. Their platform enhances customer experience by allowing users to join virtual queues, receive real-time updates, and manage their wait times effectively. With a focus on improving service efficiency for businesses in various sectors, WaitWell Inc. aims to streamline operations and reduce congestion, ultimately enhancing the overall customer journey. For more information, visit their website at [waitwell.ca](https://www.waitwell.ca).

Details

Year Founded
2020