The tech support and quick email response + The ability to make really custom ticket types with unique question forms

There are several main aspects of vFairs that deeply impressed me: 1) the platform itself is highly attractive, engaging and customizable, offering many ways for guests to interact but also for partners/sponsors to get increased visibility. I was actually able to sign on more sponsors specifically because of the app; 2) the team and the support they provide. They hand hold you all the way to post-conference, including weekly team calls, a tracker with all the steps through post-conference, with clear roles and responsibilities. They provide templates for everything and offer you the option of uploading the content for you, and they also give you the option to do everything yourself. They also accompanied us during every minute of the three day event, responding immediately when we had any questions, issues, or requests. A previous app we worked with was turnkey, so they basically give you access and you do everything yourself, but vFairs is the opposite. You're never alone. And the team members themselves couldn't be kinder, more helpful, and pleasant to work with. I couldn't be happier with the experience we had. 3) we are a small budget organization and compared to other solutions, vFairs is not only very affordable for the value you get from the platform and the quality of the support, but they also offer so many great features as part of the basic package that I didn't even want any of the add-ons. I didn't feel like I was being squeezed or tricked at any point, which was the case with other solutions.

What I like most about working with vFairs is that they provide a great virtual event space and full support from the very beginning. Their team is open to creative ideas and works with us to customize the event. They’re responsive, helpful, and there to support us every step of the way.