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UserGuiding

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771 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2017

Profile Name

Star Rating

634
126
9
1
1

UserGuiding Reviews

Review Filters
Profile Name
Star Rating
634
126
9
1
1
Verified User in Computer Software
AC
Verified User in Computer Software
04/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Complete and intuitive platform, with accessible support and a powerful Resource Center

It is a complete platform, with practical resources and accessible support. For example, it allows you to create guides, spotlights, checklists, not to mention the Resource Center. This helps educate users on our platform. The checklist within the Resource Center was an unexpected and very timely discovery. It is also very intuitive for new users.
Yigal G.
YG
Yigal G.
03/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Seamless NPS Management, Intuitive and Cost-Effective

I like that UserGuiding is intuitive and very easy to configure. It's clear and easy to create new engagements, surveys, or guides. The feature that allows me to see who saw the NPS and who didn't, along with response rates and insights, is very helpful. Everything is built into one place, which means I don't need to send out emails and hope they get noticed. I also appreciate the platform's clarity, ease of use, competitive pricing, and good service and support.
JA
Jessica A.
02/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Facilitate the Creation of Guides and Reduce Dependence on Support

I like the ease of creating and adjusting guides within UserGuiding without relying on the development team. I can test quickly and achieve good results. I also appreciate the reliability of the tool. Additionally, the initial setup was really simple and fast, which allowed me to start creating the first guides and put the tool to use in no time.

About

Contact

HQ Location:
Istanbul, TR

Social

@UserGuiding

What is UserGuiding?

Most users struggle to see the full value of a product within the first 14 days (if ever).That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to give your product adoption a huge, instant boost.

Details

Year Founded
2017
Website
userguiding.com