Product Avatar Image

UserGuiding

Show rating breakdown
772 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2017

Profile Name

Star Rating

635
126
9
1
1

UserGuiding Reviews

Review Filters
Profile Name
Star Rating
635
126
9
1
1
JA
Jessica A.
02/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Facilitate the Creation of Guides and Reduce Dependence on Support

I like the ease of creating and adjusting guides within UserGuiding without relying on the development team. I can test quickly and achieve good results. I also appreciate the reliability of the tool. Additionally, the initial setup was really simple and fast, which allowed me to start creating the first guides and put the tool to use in no time.
JL
Jens L.
02/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortlessly Guides Users with Intuitive Setup

I like that the configuration and design of guides in UserGuiding are easy to use and set up. I also appreciate that it provides suggestions based on user experience, like advising not to use too many steps, and overall, the steps are easy to set up. The initial setup of UserGuiding was relatively easy, which made the onboarding process smooth.
Srinivas N.
SN
Srinivas N.
01/15/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Time-Saving Tool with Easy Setup

I use UserGuiding to create configuration guides for my customers on our portal, and it saves a lot of time and cost for our engineers because we don't have to join calls with each and every customer to help them with configuration. I really like the ease of setup and how smoothly it works. The support agent on the portal is very helpful too! To create a guide, all I need to do is add URL details, triggers, and templates, and I can train any of my team members on creating guides in less than 10 minutes and get the job done. The initial setup took around 30 minutes, which I find reasonable.

About

Contact

HQ Location:
Istanbul, TR

Social

@UserGuiding

What is UserGuiding?

Most users struggle to see the full value of a product within the first 14 days (if ever).That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to give your product adoption a huge, instant boost.

Details

Year Founded
2017
Website
userguiding.com