UserGuiding

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782 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2017
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UserGuiding Reviews

Review Filters
Profile Name
Star Rating
643
128
9
1
1
Verified User in Research
IR
Verified User in Research
Mid-Market (51-1000 emp.)
07/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Survey Builder, But Results UI Needs Better Filtering and Time-Period Comparisons

I like the functionality available at the survey builder level. There are a lot of granular options to get to exactly my desired experience for end users.
fabiele s.
FS
fabiele s.
Analista de CRMMid-Market (51-1000 emp.)
07/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Ease of Use with visibility of Support to Improve

What I like most about UserGuiding is the ease of the interface, which is very well organized, with few buttons, making it intuitive and easy to use. It really communicates with the human being, which makes the experience much better. Furthermore, the UserGuiding interface is easier to use compared to another similar tool we used before. The plans and the possibility of including more people in the team are also positive points. There are also filters to view reports, which are excellent for data analysis.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
06/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy-to-Navigate Surveys That Deliver Actionable Insights

The responses for the survey that we have recently used in the app, have been easy to navigate and take actionable insights.

About

Contact

HQ Location:
Istanbul, TR

Social

What is UserGuiding?

Most users struggle to see the full value of a product within the first 14 days (if ever).That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to give your product adoption a huge, instant boost.

Details

Year Founded
2017
Website
userguiding.com