UserGuiding

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782 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2017
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Star Rating

643
128
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1

UserGuiding Reviews

Review Filters
Profile Name
Star Rating
643
128
9
1
1
Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Mid-Market (51-1000 emp.)
09/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple to Use, Gets Urgent Customer Updates Live in Minutes

It’s very simple to use, and it’s easy to get our content up and live within minutes. It’s great when we need to share an urgent message with all our customers (for example, if the site is down), as well as for announcing new features, providing guidance on how to complete a task that isn’t done often, and supporting our knowledge base.
Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
08/21/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Ease of Use Makes Guide Creation Quick and Simple

Ease of use! It only takes a few minutes to get started and guides are simple to create. UserGuiding's price is what clenched the deal when looking for a vendor. UserGuiding provides most, if not all, functionality our organization needed, for half the price of the competition.
Jacob J.
JJ
Jacob J.
Small-Business (50 or fewer emp.)
08/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless User Engagement with Minor Visual Adjustments Needed

I appreciate how UserGuiding simplifies the process of managing hotspots, surveys, and user-facing messages, which saves us valuable development time. It's great that I don't have to do much with it; I just set up the data we send to it, and our product person can easily manage everything. Checking user data in UserGuiding is really easy. Also, the initial setup a few years ago was pretty easy and not particularly memorable, probably a good thing.

About

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HQ Location:
Istanbul, TR

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What is UserGuiding?

Most users struggle to see the full value of a product within the first 14 days (if ever).That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to give your product adoption a huge, instant boost.

Details

Year Founded
2017
Website
userguiding.com