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Upscope

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119 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

92
25
2
0
0

Upscope Reviews

Review Filters
Profile Name
Star Rating
92
25
2
0
0
Jorge Alberto R.
JR
Jorge Alberto R.
11/02/2023
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Easy, fast and straightforward screen sharing app.

It's very easy to use, straightforward, and very intuitive even for older users. Great for customer support, especially when customers need an extra hand locating things and explaining what they are seeing.
Verified User in Financial Services
CF
Verified User in Financial Services
10/19/2023
Validated Reviewer
Review source: Organic

Upscope has been a great screen sharing platform.

The ease of use and the ease of the ability to actually connect with the clients.
Tejinder S.
TS
Tejinder S.
Technical support specialist at Landsure systems
09/01/2023
Validated Reviewer
Review source: Organic

Great tool for troubleshooting

Upscope is a good tool to see User's screens. It has helped me a lot in day to day basis to troubleshoot issues better and lot quicker without asking customers to send screenshots.

About

Contact

HQ Location:
London, GB

Social

@upscope_io

What is Upscope?

Upscope is a cutting-edge visual support solution that revolutionizes the way businesses interact with their customers through screen sharing. Their technology allows support agents to see and interact with a customer's screen in real-time without any downloads or installations required, enabling a seamless and more effective support experience. Upscope's key features include co-browsing capabilities, where agents can remotely guide users through processes by clicking and highlighting items on their screen. This leads to faster resolution times, improved customer satisfaction, and enhanced support productivity. Ideal for industries such as banking, insurance, health, and SaaS, Upscope is committed to upholding strict privacy and security standards, ensuring that all interactions are secure and compliant.To explore more about Upscope and its features, visit their website at [https://upscope.com/](https://upscope.com/).

Details

Year Founded
2017
Website
upscope.com