Product Avatar Image

Upscope

Show rating breakdown
119 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

92
25
2
0
0

Upscope Reviews

Review Filters
Profile Name
Star Rating
92
25
2
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
05/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Experience using Upscope for over a year

Upscope lets me connect to clients very quickly and without them having to download anything - very useful if they are computer-challenged. It's also helpful if they are on a chromebook or their OS permissions don't allow a dedicated remote viewing software like AnyDesk to run.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
05/07/2024
Validated Reviewer
Review source: Organic

Easy to use

I enjoy the being able to connect with the client in real time!
Erick R.
ER
Erick R.
04/19/2024
Validated Reviewer
Review source: Organic

Really good Share-Browsing

The fact that I can see what my client is seeing and doing is very useful. I love that I can point out what they need to do with the marker. It makes my job 10 times easy. highly recomended.

About

Contact

HQ Location:
London, GB

Social

@upscope_io

What is Upscope?

Upscope is a cutting-edge visual support solution that revolutionizes the way businesses interact with their customers through screen sharing. Their technology allows support agents to see and interact with a customer's screen in real-time without any downloads or installations required, enabling a seamless and more effective support experience. Upscope's key features include co-browsing capabilities, where agents can remotely guide users through processes by clicking and highlighting items on their screen. This leads to faster resolution times, improved customer satisfaction, and enhanced support productivity. Ideal for industries such as banking, insurance, health, and SaaS, Upscope is committed to upholding strict privacy and security standards, ensuring that all interactions are secure and compliant.To explore more about Upscope and its features, visit their website at [https://upscope.com/](https://upscope.com/).

Details

Year Founded
2017
Website
upscope.com