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Upscope

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118 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2017
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Profile Name

Star Rating

91
25
2
0
0

Upscope Reviews

Review Filters
Profile Name
Star Rating
91
25
2
0
0
Verified User in Law Practice
UL
Verified User in Law Practice
08/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Amazing

The quickness and the ability to build rapport
Verified User in Legal Services
UL
Verified User in Legal Services
03/10/2025
Validated Reviewer
Review source: Organic

easy to use and smooth

Easy to use, friendly with both the customer and the user
Roman V.
RV
Roman V.
01/13/2025
Validated Reviewer
Verified Current User
Review source: Organic

Game changing for CS teams

HelloScreen has enabled our CS team to get valuable insights into users' accounts, whether they are assisting via email or phone support. Since implementation, our user satisfaction has skyrocketed for phone support, and overall employee happiness improved with further tools to enable our CS team. Installing HelloScreen took less than 2 minutes, and the customer support we had at the beginning was fantastic.

About

Contact

HQ Location:
London, GB

Social

@upscope_io

What is Upscope?

Upscope is a cutting-edge visual support solution that revolutionizes the way businesses interact with their customers through screen sharing. Their technology allows support agents to see and interact with a customer's screen in real-time without any downloads or installations required, enabling a seamless and more effective support experience. Upscope's key features include co-browsing capabilities, where agents can remotely guide users through processes by clicking and highlighting items on their screen. This leads to faster resolution times, improved customer satisfaction, and enhanced support productivity. Ideal for industries such as banking, insurance, health, and SaaS, Upscope is committed to upholding strict privacy and security standards, ensuring that all interactions are secure and compliant.To explore more about Upscope and its features, visit their website at [https://upscope.com/](https://upscope.com/).

Details

Year Founded
2017