UpKeep

Show rating breakdown
1,124 reviews
  • 4 profiles
  • 24 categories
Average star rating
4.5
Serving customers since
2014
Profile Filters

All Products & Services

Profile Name

Star Rating

789
288
33
9
5

UpKeep Reviews

Review Filters
Profile Name
Star Rating
789
288
33
9
5
MK
Marek K.
Documentation SpecialistRenewables & EnvironmentSmall-Business (50 or fewer emp.)
09/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlined Maintenance Documentation, Setup Needs Patience

I love how UpKeep gives our maintenance documentation one orderly, digital home, which makes it easy to keep records consistent and auditable. The Requests section is great for logging and tracking documentation tasks across projects, so nothing outstanding slips from view. Moving off paper to digital records has made a huge difference, allowing me to call up structured records quickly. The work-order templates and maintenance triggers are incredibly helpful, ensuring the correct procedures and inspection records are automatically attached to each job. These features help keep our O&M documentation complete and standardized across every site.
MV
Megan V.
Warehouse Manager RetailSmall-Business (50 or fewer emp.)
08/26/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Real-Time Maintenance Management Transformed

I love how UpKeep keeps maintenance requests moving in real time. It allows my team to update tickets over the shift, and technicians can see live updates while out on the floor, which helps them attend to neighboring jobs without retracing their steps. This keeps our forklifts, conveyors, and racking in service and dispatch on schedule. The visibility it provides into recurring faults is impressive. For instance, it made recurring faults on a dock leveler apparent, allowing us to tackle the underlying cause before it caused major issues. It has reshaped how I manage maintenance by getting ahead of problems rather than reacting after they occur. I find the setup to be quite easy as we didn't face any major issues.
Tobias M.
TM
Tobias M.
Maintenance ManagerMid-Market (51-1000 emp.)
08/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Resource For Best Practice!

This is a user-friendly platform, and I can accomplish so much in a workday. I have more than enough ways to get to the things I need, and I can do it fast. It’s always growing, with more and more useful tools for maintenance and beyond. The EHS features are impressive, and the strong SOPs are amazing.

About

Contact

HQ Location:
Los Angeles, CA

Social

What is UpKeep?

UpKeep is the CMMS platform trusted by 4,000+ companies to manage maintenance, safety, and reliability. With built in AI tools that customize the platform to each organization's workflows, the platform empowers maintenance teams to reduce downtime and extend asset life — which is why UpKeep is the CMMS chosen by organizations like McDonald’s, Caterpillar, and Chevron.

Details

Year Founded
2014
Website
www.upkeep.com