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UpKeep

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4.5 out of 5 stars
1,113 reviews
  • 4 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2014

Profile Name

Star Rating

781
285
33
9
5

UpKeep Reviews

Review Filters
Profile Name
Star Rating
781
285
33
9
5
MV
Megan V.
08/26/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Real-Time Maintenance Management Transformed

|UpKeep
I love how UpKeep keeps maintenance requests moving in real time. It allows my team to update tickets over the shift, and technicians can see live updates while out on the floor, which helps them attend to neighboring jobs without retracing their steps. This keeps our forklifts, conveyors, and racking in service and dispatch on schedule. The visibility it provides into recurring faults is impressive. For instance, it made recurring faults on a dock leveler apparent, allowing us to tackle the underlying cause before it caused major issues. It has reshaped how I manage maintenance by getting ahead of problems rather than reacting after they occur. I find the setup to be quite easy as we didn't face any major issues.
Tobias M.
TM
Tobias M.
Maintenance Manager at Primal Pet Group Colorado
08/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Resource For Best Practice!

|UpKeep
This is a user-friendly platform, and I can accomplish so much in a workday. I have more than enough ways to get to the things I need, and I can do it fast. It’s always growing, with more and more useful tools for maintenance and beyond. The EHS features are impressive, and the strong SOPs are amazing.
LP
Lucien P.
08/14/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlined Inventory Management with Intuitive UI

|UpKeep
I love how UpKeep has revolutionized our inventory management. Before, locating parts was a real challenge, and I'd often get calls from technicians at odd hours trying to find something. Now, every part has its place, which has made a big difference. The ability to see the parts and labor a piece of equipment uses has changed how we handle purchase orders and replacements, giving us solid data to base decisions on. I also appreciate using a single system for logging and tracking customer work orders and keeping our parts inventory organized. The intuitive layout is amazing—I was navigating it easily within my first training session, logging requests and accessing records like I'd been doing it for months. It really helps when calls are coming in fast, and customers are waiting for answers.

About

Contact

HQ Location:
Los Angeles, CA

Social

@OnUpKeep

What is UpKeep?

UpKeep is the CMMS platform trusted by 4,000+ companies to manage maintenance, safety, and reliability. With built in AI tools that customize the platform to each organization's workflows, the platform empowers maintenance teams to reduce downtime and extend asset life — which is why UpKeep is the CMMS chosen by organizations like McDonald’s, Caterpillar, and Chevron.

Details

Year Founded
2014
Website
www.upkeep.com