UpKeep

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1,124 reviews
  • 4 profiles
  • 24 categories
Average star rating
4.5
Serving customers since
2014
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Star Rating

789
288
33
9
5

UpKeep Reviews

Review Filters
Profile Name
Star Rating
789
288
33
9
5
Verified User in Facilities Services
AF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
09/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Super Helpful AI Assistant That Saves Loads of Time

The AI assistant is super helpful. I use it a lot for data entry which saves loads of time
ST
Sebastian T.
Field quality assurance specialistLeisure, Travel & TourismSmall-Business (50 or fewer emp.)
09/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Essential Tool for Maintenance Visibility

I really appreciate how UpKeep provides visibility into the entire inspection process. Logging findings on the spot during an inspection, with photo attachments, and routing them directly to the responsible team ensures nothing goes astray. I also love the ability to filter open items by location and status, which makes planning my visits more efficient and gives me a clear picture of outstanding work at each property. Moreover, the mobile work order feature is incredibly valuable for capturing defects and evidence at the point of inspection. These features have made a noticeable difference in catching recurring faults before they impact guests and have proved their worth during busy times like the summer season.
Pete .
P
Pete .
CNC TechnicianSmall-Business (50 or fewer emp.)
09/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great customer lookups, but parts lookup can be cumbersome.

I can look up customer information from address to service records. The filtering of work orders by status is also simple.

About

Contact

HQ Location:
Los Angeles, CA

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What is UpKeep?

UpKeep is the CMMS platform trusted by 4,000+ companies to manage maintenance, safety, and reliability. With built in AI tools that customize the platform to each organization's workflows, the platform empowers maintenance teams to reduce downtime and extend asset life — which is why UpKeep is the CMMS chosen by organizations like McDonald’s, Caterpillar, and Chevron.

Details

Year Founded
2014
Website
www.upkeep.com