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Twilio

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4.2 out of 5 stars
1,917 reviews
  • 15 profiles
  • 33 categories
Average star rating
4.2
Serving customers since
2008

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Twilio Reviews

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Star Rating
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97
ML
Moses L.
05/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy Web Based Campaign Collaboration for Teams with Fair & Transparent Pricing

|Twilio SendGrid Email Marketing Campaigns
These campaigns let you create and manage them from any computer that has a web browser available. It allows teams to collaborate when setting up a campaign, and view the results in real time. The pricing is fair and transparent, so there are no surprises.
Cristian N.
CN
Cristian N.
Senior Technical Consultant at LXS Consultancy Limited
04/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Intuitive UI, Flexible Dynamic Templates, and Strong Reporting

|Twilio SendGrid Email Marketing Campaigns
I use Sendgrid for most of my campaigns, as well as for all billing notifications. The UI is great and very intuitive; it’s easy to use and offers the flexibility to create dynamic templates. Performance is also great, both when running campaigns and during the design process for building those dynamic templates. Reporting is strong too, and it gives us the insights we need for each campaign.
James C.
JC
James C.
04/30/2026
Validated Reviewer
Review source: Organic
Incentivized Review

Affordable and Effortless Email Campaigns

|Twilio SendGrid Email Marketing Campaigns
I love how easy it was to start with Twilio SendGrid Email Marketing Campaigns. I was able to get everything up and running and send emails within one day. Setting up our email domain and client list was very quick and straightforward. It's a very affordable way to send mass email campaigns to our prospective clients.

About

Contact

HQ Location:
San Francisco, CA

Social

@twilio

What is Twilio?

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Details

Year Founded
2008
Ownership
NYSE: TWLO
Website
www.twilio.com