Twilio

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1,933 reviews
  • 14 profiles
  • 32 categories
Average star rating
4.2
Serving customers since
2008
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Twilio Reviews

Review Filters
Profile Name
Star Rating
1237
480
91
26
99
Pratik S.
PS
Pratik S.
Senior QA EngineerInformation Technology and ServicesSmall-Business (50 or fewer emp.)
11/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Reliable for SMS and OTP testing, console takes getting used to

As a QA I mostly use Twilio when testing SMS and OTP flows in the apps we build. The message logs in the console are the best part for me. I can see straight away whether an OTP was sent, delivered or failed, and the error codes usually point to the cause, like an unverified or badly formatted number. The test credentials are also handy for checking a flow without sending real messages every time.
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Streamlined Operations with Twilio Integration—Reliable and Smooth

Our integration usage with Twilio has helped streamline and automate some crucial parts of our operations. Great pricing and always works without a hitch.
Mitchell L.
ML
Mitchell L.
Digital MarketerSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy A2P SMS Setup That Powers Automated Business Texting

I like the setup and use for A2P SMS. This helps with automation as well as business text outreach and replies.

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HQ Location:
San Francisco, CA

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What is Twilio?

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Details

Year Founded
2008
Ownership
NYSE: TWLO
Website
www.twilio.com