The Access Group

Show rating breakdown
1,350 reviews
  • 64 profiles
  • 69 categories
Average star rating
4.3
Serving customers since
1991

Featured Products

Product Avatar Image
Prospect CRM

97 reviews

Prospect CRM is a stock-aware customer relationship management (CRM) solution designed specifically for B2B wholesalers, distributors, and manufacturers. It helps product-based businesses manage customer relationships, quote accurately using live inventory data, and streamline sales and service operations. As part of the ERP division at The Access Group, Prospect CRM integrates seamlessly with inventory and accounting platforms such as Unleashed, Katana, Cin7 Omni/Core, Xero, QuickBooks Online, Access Dimensions, Sage 50, Exchequer, and Pegasus Opera. These integrations ensures that sales teams have real-time access to stock levels, pricing, and customer history—enabling smarter decisions and faster workflows. Prospect CRM is used by thousands of SMEs worldwide to improve customer retention, increase sales efficiency, and maximise customer lifetime value. It combines traditional CRM capabilities—such as lead tracking, sales pipelines, and customer service—with features tailored to the realities of selling physical products B2B. Key Features & Benefits: Stock-Aware Quoting – Quote only on available stock with live inventory data pulled from your back-office systems. Built-in Dashboards & Reporting – Visual analytics help teams monitor performance and uncover opportunities. RFM Customer Analysis – Segment customers based on recency, frequency, and monetary value to drive targeted sales efforts. Quick Order Entry – Streamline the quoting and ordering process with fast, intuitive workflows. Team Collaboration Tools – Improve internal communication and coordination across sales and support teams. Why Customers Choose Prospect CRM: Exceptional Customer Support – Mentioned in over 120 reviews, support is consistently rated as responsive and knowledgeable. User-Friendly Interface – Designed for non-technical users, praised for being “simple to navigate.” Seamless Integrations – Customers describe integrations “like a hand in a glove,” especially with platforms like Unleashed and Xero. First-Class Onboarding – Setup and training processes are frequently highlighted as smooth and supportive. Prospect CRM is ideal for B2B product businesses looking to align their sales and service teams with real-time inventory and customer data—helping them sell more, in less time, every time.

Profile Filters

All Products & Services

Profile Name

Star Rating

865
361
60
29
36

The Access Group Reviews

Review Filters
Profile Name
Star Rating
865
361
60
29
36
LM
Leanna M.
HR ManagerMid-Market (51-1000 emp.)
08/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Customise and Great for Working with Data

It’s easy to develop the system and tailor it to our business needs, and it also makes it straightforward to extract, manipulate, and work with the data.
Hamza T.
HT
Hamza T.
Assistant AccoutnantMid-Market (51-1000 emp.)
08/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive HR Automation That Streamlines the Entire Employee Lifecycle

I like that Access PeopleHR is an intuitive, cloud-based HR platform that automates routine HR processes, gives employees easy access to self-service features, and provides businesses with the tools they need to manage the entire employee lifecycle efficiently.
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
08/31/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlines HR Functions with User-Friendly Tools

I like how straightforward Access PeopleHR is in the background as HR to change functions and set up rulings, particularly regarding the different logbooks we've created and the holiday rulings. Access PeopleHR is very user-friendly. I enjoy using the employee dashboard, which is visually engaging and allows us to highlight key information about our business, with quick links for booking holidays and viewing documents. The applause feature is a great way for colleagues to send each other feedback. The planner function is invaluable for ensuring any absences such as holidays and sickness are recorded accurately, and it integrates seamlessly with PayCircle for payroll. It also triggers alerts to managers about absence requests, making the approval process timely and efficient.

About

Contact

HQ Location:
Loughborough, Leicestershire

Social

What is The Access Group?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs over 9,000 people, continuously driving product innovation and customer service excellence. For more information, visit www.theaccessgroup.com or follow us @TheAccessGroup

Details

Year Founded
1991