The Access Group

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1,350 reviews
  • 64 profiles
  • 69 categories
Average star rating
4.3
Serving customers since
1991

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Prospect CRM

97 reviews

Prospect CRM is a stock-aware customer relationship management (CRM) solution designed specifically for B2B wholesalers, distributors, and manufacturers. It helps product-based businesses manage customer relationships, quote accurately using live inventory data, and streamline sales and service operations. As part of the ERP division at The Access Group, Prospect CRM integrates seamlessly with inventory and accounting platforms such as Unleashed, Katana, Cin7 Omni/Core, Xero, QuickBooks Online, Access Dimensions, Sage 50, Exchequer, and Pegasus Opera. These integrations ensures that sales teams have real-time access to stock levels, pricing, and customer history—enabling smarter decisions and faster workflows. Prospect CRM is used by thousands of SMEs worldwide to improve customer retention, increase sales efficiency, and maximise customer lifetime value. It combines traditional CRM capabilities—such as lead tracking, sales pipelines, and customer service—with features tailored to the realities of selling physical products B2B. Key Features & Benefits: Stock-Aware Quoting – Quote only on available stock with live inventory data pulled from your back-office systems. Built-in Dashboards & Reporting – Visual analytics help teams monitor performance and uncover opportunities. RFM Customer Analysis – Segment customers based on recency, frequency, and monetary value to drive targeted sales efforts. Quick Order Entry – Streamline the quoting and ordering process with fast, intuitive workflows. Team Collaboration Tools – Improve internal communication and coordination across sales and support teams. Why Customers Choose Prospect CRM: Exceptional Customer Support – Mentioned in over 120 reviews, support is consistently rated as responsive and knowledgeable. User-Friendly Interface – Designed for non-technical users, praised for being “simple to navigate.” Seamless Integrations – Customers describe integrations “like a hand in a glove,” especially with platforms like Unleashed and Xero. First-Class Onboarding – Setup and training processes are frequently highlighted as smooth and supportive. Prospect CRM is ideal for B2B product businesses looking to align their sales and service teams with real-time inventory and customer data—helping them sell more, in less time, every time.

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Access Definitiv

0 reviews

Access Definitiv is a cloud-based people management platform built specifically to meet the needs of large and complex enterprises. Access Definitiv enhances operational efficiency, so you can achieve greater productivity by focusing on what your company does best. Launched in October 2016, Access Definitiv is built for people who employ people. From day one, it has always been our mission to develop a payroll and HR platform with user experience in mind.

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Paycircle

0 reviews

A cloud-based, collaborative payroll platform for modern payroll bureaus and businesses. We’re bringing the technology revolution to the UK’s payroll industry.

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Access ConQuest Estimating Software

0 reviews

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Access Bookboon

0 reviews

Empower your people with Bookboon, your online upskilling solution. Give employees the resources they need, whenever they need them with multi-format, learn on-demand content across diverse subjects. Over 4,000 audio learning resources Over 3,000 self-development eBooks Available in different languages Learn directly from top industry experts in daily, interactive virtual classrooms

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Access Riliance

0 reviews

The Riliance system breaks compliance down into small manageable components making it easy to implement and control.

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Access Group Medication Management Systems

0 reviews

Access Medication Management is a comprehensive digital solution designed to enhance medication administration within care homes, ensuring compliance and improving resident outcomes. By integrating with the British National Formulary (BNF) and pharmacy systems, it provides real-time medication information and seamless inventory management. The platform supports medication administration across various devices, including laptops, tablets, and mobile phones, facilitating flexibility for caregivers. Key features include proactive alerts and alarms to prevent missed doses, enforced workflows with reportable audit trails for accountability, and integration with care planning applications for a holistic approach to resident care. Additionally, it offers medication analytics, offline capabilities, PRN (pro re nata) management, and barcode scanning to ensure accurate medication delivery. By streamlining medication processes, Access Medication Management reduces the risk of non-compliance, minimizes waste, and enhances operational efficiency, ultimately leading to better health outcomes for residents.

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Access EPoS

0 reviews

The feeling of driving profit from your back pocket AI powered hospitality EPoS that finds profit opportunities, flags issues before they cost you and recommends the right actions all automatically, from shift to shift or site to site. Trusted provider of hospitality EPoS systems for 30+ years. Built for hospitality. Designed for you. Explore our full suite of EPoS solutions. Flexible, ​scalable and ready to fit your operations.

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Access Roundsman

0 reviews

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CPL Learning Evo

0 reviews

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The Access Group Reviews

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Profile Name
Star Rating
865
361
60
29
36
Shannon K.
SK
Shannon K.
Head of Operations & HRSmall-Business (50 or fewer emp.)
08/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use for Both Employers and Employees

Easy to use for employers and employees combined. Employee's can access their documents easily with the ability to put them in folders. The calendar is clear and is easy for both the employee and employer to book sickness and holiday. Creating and setting up new employee's is super easy and I like the fact you can have multiple 'reports too' for seniority which means that if an employee submits a holiday request, I get sent a request as well as their line manager so I can manage absence.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
08/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Leave Management That Saves Time and Keeps Staff Data in One Place

Really easy to manage leave across teams and the whole organisations, saves so much time for our small charity with only a tiny amount of dedicated HR resource. It replaced endless forms and spreadsheets for us, and keeps all of our staff info and data in one place. Pretty good, it's definitely saving us time and energy, and the benefits are kind of cyclical, i.e. around quarterly reporting or annual performance review periods. Can't imagine running our HR function without this or something very similar.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
08/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly Automation and Analytics That Boost Productivity

User-friendly interface - employees find it very easy to use. Automation through Ripple has also increased productivity. The analytics are especially helpful for producing KPI data.

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HQ Location:
Loughborough, Leicestershire

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What is The Access Group?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs over 9,000 people, continuously driving product innovation and customer service excellence. For more information, visit www.theaccessgroup.com or follow us @TheAccessGroup

Details

Year Founded
1991