It's been really simple to implement and use. I love that I can have a separate phone line on my current phone that is easily distinguishable from my personal line. Downloading the app and using it on my personal cell was a breeze. I had some issues with confirming my business EIN and customer service was helpful in navigating that and communicating with me along the way. I love that clients can easily call me any time and the voicemail transcription is amazing. I use this daily with my work and am so glad to have found an easy to use platform that fits my needs!
The customer service is very helpful. I needed help re-routing my number to a call center and the Spruce team went above and beyond trying to ensure that everything was working. They always answer my questions in a timely manner and the product is always working without issue.
Spruce Health is the leading platform for HIPAA-compliant healthcare communication. One place. Every patient conversation. Built for compliant care and trusted by more than 50,000 healthcare professionals.