Large-group organization, internal messaging, scheduling message feature, team chat, use without a portal, SMS/MMS sharing, after-hours responders, API sharing. Great ease of implementation for new users, the customer support is superb, and I use it every day all day long.
As a solo practitioner, it has been exactly the phone service I was looking for regarding HIPAA compliance, keeping costs at a minimum, and auto responses. It is very easy to use.
It's been really simple to implement and use. I love that I can have a separate phone line on my current phone that is easily distinguishable from my personal line. Downloading the app and using it on my personal cell was a breeze. I had some issues with confirming my business EIN and customer service was helpful in navigating that and communicating with me along the way. I love that clients can easily call me any time and the voicemail transcription is amazing. I use this daily with my work and am so glad to have found an easy to use platform that fits my needs!
Spruce Health is the leading platform for HIPAA-compliant healthcare communication. One place. Every patient conversation. Built for compliant care and trusted by more than 50,000 healthcare professionals.