Spruce is an asset to our practice. It allows us to communicate effectively and efficiently with our patients in a HIPPA compliant manner with the ability for our support staff to view the conversation and assist accordingly. Patients created in our EHR automatically have a profile created in spruce. Lastly, the ability to create a note in the patient’s chart from the messages assists with continuity of care and helps keep our records up to date!
I LOVE that I can set up auto replies to missed calls. I own and operate my own business and when I'm with clients I can't answer the phone. The auto reply feature has been incredibly helpful in retaining new clients for me! This app has basically paid for itself at this point.
I use Spruce Health for my private practice, and it is a great platform that helps me connect with my clients via phone and text message. It's wonderful for secure faxing, which I utilize a lot, and it makes me feel comfortable and confident that my clients' information is secure. I really love how helpful the people are that work there, with a really quick response time, which is very helpful. If I have an issue, I can reach out to them, and they are very quick to respond. I also appreciate that when Verizon Wireless was down, Spruce was not, so I was able to communicate with my clients via the computer through text, which was incredibly helpful. The initial setup was incredibly easy, and the support was seamless.
Spruce Health is the leading platform for HIPAA-compliant healthcare communication. One place. Every patient conversation. Built for compliant care and trusted by more than 50,000 healthcare professionals.